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Cisco XDR Reviews

Vendor: Cisco
4.3 out of 5
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What is Cisco XDR?

Cisco XDR delivers an advanced threat detection and response experience through integration with Cisco's security suite, offering enhanced visibility, intelligence, and automation for network protection and system evaluations.

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Cisco XDR is the #14 ranked solution in XDR Security products. PeerSpot users give Cisco XDR an average rating of 8.6 out of 10. Cisco XDR is most commonly compared to CrowdStrike Falcon: Cisco XDR vs CrowdStrike Falcon. Cisco XDR is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 10% of all views.
Buyer's Guide
Cisco XDR
January 2026
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Cisco XDR mindshare

As of February 2026, the mindshare of Cisco XDR in the Extended Detection and Response (XDR) category stands at 1.8%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Cisco XDR1.8%
CrowdStrike Falcon10.1%
Wazuh7.2%
Other80.9%
Extended Detection and Response (XDR)

PeerResearch reports based on Cisco XDR reviews

TypeTitleDate
CategoryExtended Detection and Response (XDR)Feb 1, 2026Download
ProductReviews, tips, and advice from real usersFeb 1, 2026Download
ComparisonCisco XDR vs CrowdStrike FalconFeb 1, 2026Download
ComparisonCisco XDR vs Trend Vision OneFeb 1, 2026Download
ComparisonCisco XDR vs SentinelOne Singularity CompleteFeb 1, 2026Download
Suggested products
TitleRatingMindshareRecommending
CrowdStrike Falcon4.310.1%97%137 interviewsAdd to research
Wazuh3.77.2%81%50 interviewsAdd to research
 
 
Key learnings from peers
Last updated Feb 1, 2026

Valuable Features

Cisco XDR's most valuable features include strong threat intelligence, integration with Cisco Meraki and other platforms, network visibility, an automation tool for time efficiency, granularity in troubleshooting, reliability, flexibility in creating custom reports, comprehensive security features, and swift incident response. Its AI-driven architecture aids in Advanced Persistent Threat detection. It integrates well with third-party tools, offering centralized control over data and reducing Mean Time to Respond, enhancing endpoint and cloud protection.
  • "Cisco XDR is appreciated as a SaaS-based platform for its user-friendliness with simple management tools that are easy for configuration."
  • "My advice for other organizations considering Cisco XDR is that it offers proactive security measures that are really very helpful."
  • "Cisco XDR is built primarily for enterprise endpoint security, integrated onto endpoints with logs integrated into SIEM, and it is used for security investigations, malware impact investigation, and tracking particular security incidents through integration of different logs, where endpoint logs are very important, providing detail about processes run by potential malware and any call-outs made to command and control."

Room for Improvement

Licensing and pricing of Cisco XDR require enhancement as customers find costs high and complicated. Visibility is limited due to the licensing structure; addressing character limits and observable lists would improve investigations. Users seek lower resource utilization for better performance and an increase in AI-driven threat detection. They also desire language support and demo sessions. Addressing these elements would foster a more cost-effective and functional experience, especially for smaller organizations.
  • "While Cisco XDR is robust, it could benefit from improvements on the AI side."
  • "Regarding the pricing aspect of Cisco XDR, I think the price is a bit expensive."
  • "Improvements in Cisco XDR revolve around performance."

ROI

Cisco XDR enhances mitigation speed for small companies, reducing downtime significantly compared to other vendors. Its seamless expansion and significant value have streamlined operations, aiding incident management. Quick responses to breaches and misconfigurations have prevented prolonged outages. Security teams gain improved visibility and interactive capabilities. Although initial ROI realization might take a few years, the platform's capability to detect and respond effectively is recognized, demonstrating substantial benefits over time.

Pricing

Enterprise buyers evaluating Cisco XDR report varied experiences with pricing, licensing, and setup costs. Discounts are available for purchasing multiple products, reducing security costs. Costs are subject to dollar fluctuations since billing is in USD. Subscription-based licensing is offered for terms of one, three, or five years, though some prefer the previous one-time purchase model. Licensing complexity exists, yet eliminating the need for professional services lowers total cost of ownership.
  • "The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."

Popular Use Cases

Organizations use Cisco XDR primarily for endpoint protection, threat detection, and response automation. It's integrated with Cisco security systems like Meraki and Firepower Threat Defense, enabling network isolation and data loss prevention. Enterprises find it essential for incident prioritization, phishing analysis, and ransomware mitigation, making it crucial for SOC analysts and ISPs. With a focus on security analytics, global customers often employ Cisco XDR for enhanced threat management across diverse environments.

Service and Support

Cisco XDR support is generally well-regarded, with fast responses and helpful interactions. Many find the technical support excellent and easy to work with. Some note minor issues or suggest improvements on responsiveness. Support teams are described as willing to schedule meetings and address concerns proactively. User ratings vary, with comments reflecting strong communication from Cisco's team. Despite this, some users have experienced challenges in reaching support efficiently.

Deployment

Initial setup of Cisco XDR is generally easy, with guidelines accessible online. While some found deployment easy and smooth, others faced integration challenges, experiencing system failures and issues with engineer communication. Despite complications, especially with early adopters, most users manage to get Cisco XDR working, though some integration continues. Collaboration with third parties or VARs like Net Fabric often aids a seamless process. Setup is regarded as user-friendly and straightforward by many.

Scalability

Many express satisfaction with Cisco XDR's ability to scale with organizational growth. Those with smaller operations anticipate easy expansion if necessary, while others emphasize its effectiveness in managing extensive environments. Many rate it highly for its capacity to handle numerous endpoints and sessions, reflecting confidence in its scalability.

Stability

Customers generally find Cisco XDR stable and reliable, though some initially faced login and integration issues, which were resolved over time. Stability aligns with typical Cisco standards, being mostly bulletproof with regular updates. Occasional performance issues were user-related, stemming from data processing methods. Stability can depend on integration, but it's mostly satisfactory. No major issues reported by customers, indicating no current need for improvements.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Cisco XDR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business101
Midsize Enterprise35
Large Enterprise142
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Government
9%
University
7%
Financial Services Firm
6%
Comms Service Provider
6%
Educational Organization
6%
Healthcare Company
5%
Energy/Utilities Company
4%
Retailer
4%
Real Estate/Law Firm
4%
Outsourcing Company
3%
Non Profit
3%
Legal Firm
2%
Hospitality Company
2%
Media Company
2%
Recreational Facilities/Services Company
2%
Performing Arts
1%
Construction Company
1%
Non Tech Company
1%
Logistics Company
1%
Marketing Services Firm
1%
Aerospace/Defense Firm
1%
Leisure / Travel Company
1%
Transportation Company
1%
Agriculture
1%
Consumer Goods Company
1%
Insurance Company
1%
Recruiting/Hr Firm
1%
Security Firm
1%

Compare Cisco XDR with alternative products

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Learn more about Cisco XDR

Cisco XDR integrates with Cisco Meraki and Splunk, excelling in threat intelligence and zero-day attack detection. Its automated response features provide crucial support in managing extensive networks, while the comprehensive log management facilitates detailed troubleshooting. Dashboards assist in system evaluation for effective gap mitigation. Despite its licensing complexity and upfront costs, it remains a key tool for Security Operations Center analysts and internet service providers, helping isolate threats and ensuring consistent security monitoring.

What features make Cisco XDR stand out?
  • Threat Intelligence: Offers robust insights to identify and manage threats.
  • Integration: Seamlessly works with Cisco Meraki and Splunk.
  • Zero-Day Detection: Protects against unknown threats with innovative technology.
  • Automated Response: Automates tasks such as phishing email handling.
  • Comprehensive Log Management: Supports detailed troubleshooting and network visibility.
Which benefits should users look for?
  • Enhanced Network Visibility: Allows for better monitoring and protection.
  • Reduced Downtime: Reliable performance ensures minimal interruptions.
  • Ease of Training: Intuitive tools facilitate rapid adoption.
  • Gap Mitigation: Dashboards provide insights to strengthen system security.

Cisco XDR is widely implemented in sectors requiring robust network management and monitoring. Organizations use it alongside Cisco Firepower Threat Defense and Meraki for comprehensive security measures, benefiting global customers and internet service providers for traffic and routing insights across devices and data centers.

Product Demo

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Related questions

  • 61
What is the best EDR or XDR product for a company with 9000 employees?
  • 50
When evaluating Extended Detection and Response (XDR), what aspect do you think is the most important to look for?
  • 179
How do you decide about the alert severity in your Security Operations Center (SOC)?
  • 105
Which is better for Endpoint Security: EDR or XDR solutions?
  • 67
What are the main differences between XDR and SIEM?
  • 472
Why is (XDR) Extended Detection and Response important for companies?
  • 75
How do you use the MITRE ATT&CK framework for improving enterprise security?
  • 67
What tools and solutions do you use for automated incident response in an enterprise in 2022?
  • 63
FortiXDR vs Cortex Pro - which is the best?
  • 470
What is Cognitive Cybersecurity and what is it used for?

Product Categories

Product Categories
Extended Detection and Response (XDR)

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Cisco XDR Reviews Summary
Author infoRatingReview Summary
Cloud Architect at Pure Storage4.5I've found Cisco XDR highly customizable and effective for log review and analytics, offering strong ROI, simple deployment, excellent support, and AI-driven insights that improve incident response and team collaboration across our hybrid cloud environment.
SOC Analyst at a educational organization with 501-1,000 employees4.5As a SOC analyst, I use Cisco XDR daily for incident management and automation, especially valuing its automation tool for tasks like quarantining phishing emails. However, the 2,000-character limit on observables hinders efficient domain blocking during investigations.
Manager IT at NVCL Group4.0I've used Cisco XDR for a year, mainly for email and endpoint security, and appreciate its centralized visibility, proactive threat response, and integration. However, I'd like better AI features, lower pricing, and more responsive technical support.
Network Engineer at BTC Broadband4.5I chose Cisco XDR for its detailed insights and troubleshooting capabilities, crucial for our small ISP. While upfront costs are a concern, its efficiency and affordability, compared to alternatives like FortiGate, provide a significant return on investment.
Technical Presales at Vcom Technologies4.5I've used Cisco XDR for over two years and appreciate its ease of use, strong AI-driven threat detection, scalability, and quick response times. It's more advanced than our previous solution, with no stability issues and excellent customer support.
Cybersecurity Consultant | Managed Infrastructure Services Head | Business Apps and DevOps Head at Blueberry Tech Solutions India Pvt Ltd3.5I've used Cisco XDR for a year and value its strong integration capabilities, effective incident tracking, and solid enterprise security; performance could improve, but overall, it's reliable, scalable, and ranks among the top XDR solutions.
Core Network Engineer at a comms service provider with 501-1,000 employees4.5I use Cisco XDR for our network devices as an internet provider primarily due to its reliability, which reduces downtime and is easy to train on. Although licensing is complicated, the significant downtime reduction offers a substantial ROI compared to other vendors.
Director -Digital Transformation at Convergence4.0As integrators and resellers, we find Cisco XDR's single point of maintenance and network visibility valuable for global customers. However, limited visibility due to its licensing structure requires costly upgrades, unlike competitors, which is a notable drawback.