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Cisco XDR vs CrowdStrike Falcon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Cisco XDR enhances ROI by reducing downtime, swiftly resolving incidents, and simplifying license expansion for small companies.
Sentiment score
7.0
CrowdStrike Falcon boosts efficiency and ROI by reducing costs, enhancing security, and streamlining deployment and maintenance.
Two customers faced a network breach and a bad configuration incident, but unlike in the past where recovery took days, they managed to shut down access points quickly.
Cloud Architect at Pure Storage
The biggest return on investment when using Cisco XDR is the downtime aspect, specifically not having to roll out to sites and not having customers experience downtime.
Core Network Engineer at a comms service provider with 501-1,000 employees
The biggest return on investment when using Cisco XDR is that, being a small company where everybody has multiple roles, the quicker I can mitigate something, the faster I can return to my scheduled tasks for that day.
Network Engineer at BTC Broadband
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
IT consultant at Asuransi Ramayana
It's very easy to deploy without many IT admins, saving time.
IT Manager at Jord International Pty Ltd
 

Customer Service

Sentiment score
6.9
Cisco XDR's customer service is generally efficient with good teamwork, but some users report issues with responsiveness and communication.
Sentiment score
7.0
CrowdStrike Falcon offers efficient customer service with knowledgeable support, though some users report response time issues on weekends.
They responded quickly, they were always willing to meet, and they were always willing to work as per my schedule.
SOC Analyst at a educational organization with 501-1,000 employees
the tech support is excellent
Network Engineer at BTC Broadband
I would rate Cisco customer service a ten out of ten.
Core Network Engineer at a comms service provider with 501-1,000 employees
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
CyberSecurity Architects at VaporVM
The CrowdStrike team is very efficient; I would rate them ten out of ten.
Security Analyst at NTT Ltd
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Information Security Specialist at Arab Open University
 

Scalability Issues

Sentiment score
5.7
Cisco XDR is highly scalable, rated nine out of ten, supporting extensive operations and accommodating significant growth seamlessly.
Sentiment score
7.8
CrowdStrike Falcon offers scalable, cloud-based security with seamless deployment, efficiently handling numerous endpoints while maintaining stable performance.
Cisco XDR is designed to handle significant scaling of endpoints, allowing management of a large scale of environments with thousands of sessions.
Technical Presales at Vcom Technologies
In terms of scalability, I rate it as the best.
Cybersecurity Consultant | Managed Infrastructure Services Head | Business Apps and DevOps Head at Blueberry Tech Solutions India Pvt Ltd
It has adequate coverage and is easy to deploy.
Senior Principal Information Security Analyst at Veritas Technologies LLC
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
CyberSecurity Architects at VaporVM
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Large account Manager at Softcell Technologies Limited
 

Stability Issues

Sentiment score
7.5
Cisco XDR is reliable and stable, with early issues resolved, praised for functionality, scalability, and dependable performance.
Sentiment score
8.1
CrowdStrike Falcon offers stable, reliable performance with minimal downtime, promptly addressing minor glitches, ensuring seamless upgrades and protection.
Customers have mentioned that the stability and scalability are good compared to competitors.
Director -Digital Transformation at Convergence
Once they got it fixed and figured out the issue with the observables and with the character limit, it's been flawless.
SOC Analyst at a educational organization with 501-1,000 employees
The stability and reliability of Cisco XDR, similar to most Cisco products, are bulletproof.
Network Engineer at BTC Broadband
I have never seen instability in the CrowdStrike tool.
Security Analyst at NTT Ltd
We are following N-1 versions across our environment, which is stable.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The biggest issue occurred when every computer worldwide experienced a blue screen.
Information Security Specialist at Arab Open University
 

Room For Improvement

Cisco XDR users seek simplified licensing, better pricing, enhanced threat detection, and improvements in performance, features, and multilingual support.
CrowdStrike Falcon could improve by enhancing features, reducing false positives, user interface complexity, and offering better support and pricing.
Competitors offer more visibility without any additional licensing, which is a significant drawback for Cisco.
Director -Digital Transformation at Convergence
If it can capture threats from worldwide new threats and publish them into a particular database linked with an AI-driven system that can immediately alert people, that would be very good for zero-day threats.
Manager IT at NVCL Group
Offering some free XDR licenses for testing features, similar to VPN licenses, could have a significant impact on costs.
Network Security Specialist at General Authority of Customs
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Security Analyst at NTT Ltd
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Senior Principal Information Security Analyst at Veritas Technologies LLC
Threat prevention should be their first priority.
Group Manager at HCLSoftware
 

Setup Cost

Cisco's subscription pricing is costly but customizable, with discounts on bundles, yet currency and licensing complexity affect costs.
CrowdStrike Falcon's pricing is flexible but often higher than competitors, with customizable features and straightforward setup.
This integration and discounting are something we cannot get from competitors, leading to reduced security costs.
Network Security Specialist at General Authority of Customs
Users can customize their use of Cisco XDR significantly from the onset, which has resulted in a lower total cost of ownership.
Cloud Architect at Pure Storage
Overall, the price is a bit expensive compared to local competitors.
Director -Digital Transformation at Convergence
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The licensing cost and setup costs are affordable.
Computer Engineer at OIC, Alshirawi
The solution is a bit expensive.
Information Security Specialist at Arab Open University
 

Valuable Features

Cisco XDR enhances security with integrated threat intelligence, automation, and advanced features, improving response times and operational efficiency.
CrowdStrike Falcon offers exceptional endpoint visibility, low impact performance, advanced AI threat detection, and effective global threat remediation.
Between the clarity, the granularity, and the dashboard, it just works.
Network Engineer at BTC Broadband
The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards.
Cloud Architect at Pure Storage
Cisco XDR helps prevent data loss during ransomware attacks by integrating with multiple levels of security, tying to identity management systems, and allowing placement of blocks at the endpoint level.
Cybersecurity Consultant | Managed Infrastructure Services Head | Business Apps and DevOps Head at Blueberry Tech Solutions India Pvt Ltd
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
Security Analyst at NTT Ltd
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
CyberSecurity Architects at VaporVM
Being an EDR solution, it helps us identify attacks in real-time.
Information Security Specialist at Arab Open University
 

Categories and Ranking

Cisco XDR
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Extended Detection and Response (XDR)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
137
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)
 

Mindshare comparison

As of February 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cisco XDR is 1.8%, up from 1.0% compared to the previous year. The mindshare of CrowdStrike Falcon is 10.1%, down from 17.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon10.1%
Cisco XDR1.8%
Other88.1%
Extended Detection and Response (XDR)
 

Featured Reviews

Joseph Houghes - PeerSpot reviewer
Cloud Architect at Pure Storage
flexible reporting and analytics boost data-driven security responses
The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards. I would say I got to stop beta testing myself. I am testing what can be customized the most with it. Being able to ingest all the analytics and make it something that's either meaningful to them or to their own leadership is a big plus. It's not just what the product is at launch; you have the ability to customize and make it useful to your business to actually get real, purposeful information out of just a swamp of data. The features of Cisco XDR have actually benefited the organization significantly by allowing us to do the outputs of specific data and even filtered subsets of the data. We can do the same reporting but only deliver in either reports or dashboards the information about the systems that a specific team is responsible for, or the larger teams that multiple departments or IT silos roll up into. We're basically able to just modify the filters and have the same reports in the same dashboards where it's all the same; 99% of the work is the same.
Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Government
9%
University
7%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise34
Large Enterprise62
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco XDR?
My experience with pricing, setup costs, and licensing has been intriguing. I used to work for a Cisco partner, and I still have friends there with whom I discuss comparisons regarding some hardwar...
What needs improvement with Cisco XDR?
Improvements in Cisco XDR revolve around performance. The less performance it utilizes to run at high configuration levels, the better it becomes, so all vendors need to continue working on keeping...
What is your primary use case for Cisco XDR?
As a security consultant, I use multiple SIEM and XDR solutions, so cumulatively, I can say I have used Cisco XDR for around one year.
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
 

Also Known As

No data available
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Interactive Demo

Demo not available
 

Overview

Find out what your peers are saying about Cisco XDR vs. CrowdStrike Falcon and other solutions. Updated: December 2025.
881,665 professionals have used our research since 2012.