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Cisco XDR vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
113
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cisco XDR
Ranking in Extended Detection and Response (XDR)
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
22nd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
5
Ranking in other categories
Network Detection and Response (NDR) (15th)
 

Mindshare comparison

As of June 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.6%, down from 5.1% compared to the previous year. The mindshare of Cisco XDR is 1.6%, up from 1.5% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.6%
Cisco XDR1.6%
Secureworks Taegis XDR1.3%
Other92.5%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Fred Parks - PeerSpot reviewer
Senior Systems Consultant at W.C. Bradley Co.
Centralized visibility has transformed incident investigations and now cuts response time dramatically
Workflows could definitely be easier to work with. Workflows are automated tasks that can be kicked off inside of a playbook. When someone is responding to something, they can click a button and it will perform automated tasks for them inside of these other products. The product can actually control the behavior of a firewall and you can write a rule in a firewall from Cisco XDR without having to go into the firewall software. However, if it is not a native workflow automation, it is very difficult to create your own. It is not intuitive and you almost have to be a developer and get really good with the API. This could definitely be improved on, particularly the custom workflow automation. Another thing that could be improved is Cisco documenting how it makes decisions, because there are certain factors or criteria that it uses from the source products. Cisco XDR gets all of its data from the integrations, so if you do not integrate anything, it is not going to do anything. Sometimes in these integration products, such as Secure Network Analytics or Cisco Security Exposure, they could be generating some type of alert and you do not necessarily see that in Cisco XDR. This is because it knows, maybe because of these other products, it is not really a big deal and is not big enough to raise an incident. However, I do not think Cisco does a great job in explaining what those rules are, such as why this happens and how this happens. This can cause some questions and some concern. I think it is doing the right thing, but I think it would be better if they had a rule set to say, based on this data, this is how the product actually works.
Mohammad Talha Talkin Alam - PeerSpot reviewer
Assistant Manager IT at PDS Multinational
Improved network protection has secured our servers and monitors web and application traffic
Till now, I have not seen any weak point that needs to be improved in Secureworks Taegis XDR. I think that since the technology is becoming upgraded, it will be good for Sophos to include more features in future updates of this solution. Secureworks Taegis XDR is a good product, but it should include AI technology.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"The most valuable feature of Cortex XDR by Palo Alto Networks is its machine-learning capabilities. Additionally, there is full integration with other solutions."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"It is easy to use."
"I appreciate the granularity of what I get from Cisco XDR the most."
"Cisco XDR has definitely improved our security posture and our visualization, ensuring that we are protected and providing greater visibility for our SOC team."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"I have seen a measurable ROI after implementing Cisco XDR, as my SOC team reduced manual investigation and triage effort by nearly 40 to 50%, which significantly improved analyst productivity and reduced response time for critical incidents."
"Cisco XDR helps to detect the threats in my organization, prioritizes the most critical incidents, and responds to them faster as well."
"Cisco XDR is one of the most matured systems available."
"Cisco XDR is appreciated as a SaaS-based platform for its user-friendliness with simple management tools that are easy for configuration."
"Technical support from Cisco is good and very helpful."
"The auto-triage feature of Secureworks Taegis XDR makes my workflow easier and efficient, helping me shorten the time of responding to every alert, make my activities productive, and manage everything that I need to check every alert and detection."
"It's a complete solution package."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
"Secureworks Taegis XDR has positively impacted our organization by improving detection rates and reducing our time; as I mentioned, it saves us from manually going through all the logs, which is not practical."
"The initial setup was straightforward."
 

Cons

"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"Dashboards do not allow everyone to see what's happening."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"There are some limitations on the Traps agents."
"Product might have some bugs."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"Cisco XDR is working well, but the solution could be more cost-effective for mid-sized and small organizations."
"One area where Cisco XDR could improve is the learning curve for new users, especially during initial setup and workflow customization."
"Cisco XDR can be improved in terms of out-of-the-box integrations and standard operating procedures available on the platform where we would not have to refer to documents outside of the platform to integrate."
"Customer support for Cisco XDR is a bit slow in the initial stages, but I believe it has improved nowadays."
"Regarding the pricing aspect of Cisco XDR, I think the price is a bit expensive."
"Cisco XDR could be improved in areas concerning dashboard customization and reporting flexibility."
"Improvements in Cisco XDR revolve around performance."
"The interface of Cisco XDR can be improved."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"Customer support for Secureworks Taegis XDR is not that bad; they are reachable but not super efficient."
"The pricing could be improved."
"The efficiency or the smooth navigation of the website or the application can be improved in Secureworks Taegis XDR."
 

Pricing and Cost Advice

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Very costly product."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The price of the solution is high for the license and in general."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
9%
Outsourcing Company
20%
Computer Software Company
9%
Government
8%
Manufacturing Company
8%
Financial Services Firm
15%
Manufacturing Company
13%
Computer Software Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise52
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Cisco XDR?
The centralized visibility, automation, and reduction in investigation time have provided good operational value for ...
What needs improvement with Cisco XDR?
Cisco XDR could improve the UI customization experience. Some workflows still feel more complex than they need to be,...
What is your primary use case for Cisco XDR?
We mainly use Cisco XDR for centralized threat detection and incident investigation, especially for correlating endpo...
What needs improvement with Secureworks Taegis XDR?
I suggest that we can check also the data sources of every data collector so that we can be informed of what data sou...
What is your primary use case for Secureworks Taegis XDR?
The main use for Secureworks Taegis XDR is to triage alerts from low to critical alerts and analyze and investigate d...
What advice do you have for others considering Secureworks Taegis XDR?
Secureworks Taegis XDR has been dependable for me regarding its AI capabilities in terms of accuracy and reliability ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Secureworks Taegis NDR
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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Find out what your peers are saying about Cisco XDR vs. Secureworks Taegis XDR and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.