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Cisco XDR vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
121
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cisco XDR
Ranking in Extended Detection and Response (XDR)
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
12th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
10
Ranking in other categories
Network Detection and Response (NDR) (10th)
 

Mindshare comparison

As of October 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 6.0% compared to the previous year. The mindshare of Cisco XDR is 1.5%, down from 1.8% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.8%
Cisco XDR1.5%
Secureworks Taegis XDR1.2%
Other92.5%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Fred Parks - PeerSpot reviewer
Senior Systems Consultant at W.C. Bradley Co.
Centralized visibility has transformed incident investigations and now cuts response time dramatically
Workflows could definitely be easier to work with. Workflows are automated tasks that can be kicked off inside of a playbook. When someone is responding to something, they can click a button and it will perform automated tasks for them inside of these other products. The product can actually control the behavior of a firewall and you can write a rule in a firewall from Cisco XDR without having to go into the firewall software. However, if it is not a native workflow automation, it is very difficult to create your own. It is not intuitive and you almost have to be a developer and get really good with the API. This could definitely be improved on, particularly the custom workflow automation. Another thing that could be improved is Cisco documenting how it makes decisions, because there are certain factors or criteria that it uses from the source products. Cisco XDR gets all of its data from the integrations, so if you do not integrate anything, it is not going to do anything. Sometimes in these integration products, such as Secure Network Analytics or Cisco Security Exposure, they could be generating some type of alert and you do not necessarily see that in Cisco XDR. This is because it knows, maybe because of these other products, it is not really a big deal and is not big enough to raise an incident. However, I do not think Cisco does a great job in explaining what those rules are, such as why this happens and how this happens. This can cause some questions and some concern. I think it is doing the right thing, but I think it would be better if they had a rule set to say, based on this data, this is how the product actually works.
Mohammad Jundiah - PeerSpot reviewer
Solutions Architect at Qatar Datamation Systems
Centralized monitoring has strengthened threat hunting and improved ransomware protection
Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network. This monitoring and reporting can be conducted weekly or monthly. Centralized security monitoring and reporting is one of the most valuable aspects, as security fundamentally revolves around compliance. Having a centralized security monitoring platform that detects endpoints, networks, and cloud environments, including servers and switches, is essential. Secureworks Taegis XDR's architecture involves a collector device that collects all your data, even from small laptops, and allows you to monitor everything in one platform. This centralized system provides compliance and security visibility, ensuring evidence and visibility for your security and any compliance requirements you have. Analytics with Secureworks Taegis XDR give you a full preview of everything on your device. It takes all the inputs and outputs of your infrastructure; for example, if it is a firewall, it scans all of the traffic. While it is not a SIEM, it is an open XDR, which excels at conducting analytics. This represents one of its best features because Secureworks has implemented a machine learning model that can detect and analyze everything independently, providing AI-driven features. Integration with third-party tools is quite seamless. Secureworks Taegis XDR can integrate with virtually anything. One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operating system, whether protecting Linux or Windows servers. It boasts very good integration, and if a specific integration is not available, you can raise a ticket to Secureworks, and they will work on your integration, whatever it is, even if it is custom-built software. Secureworks Taegis XDR absolutely aids in efficiency. SOC augmentation extends an organization's existing SOC, which helps reduce alert fatigue significantly. It provides additional threat intelligence and expert investigation, making it very useful for organizations that have a security team but lack twenty-four seven coverage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks should be a stable solution."
"Cortex XDR is stable, offering high quality and reliable performance."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The solution doesn't need a high level of technical training."
"Technical support is the best in class, in my opinion, because they have invested heavily in research and development."
"This software helps us understand any issues that may arise when someone is not at work."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"Since implementing Cisco XDR, our organization has improved its incident response process and overall SOC visibility."
"Before using Cisco XDR, I sometimes did not detect malicious activities in my client's environment, but since implementing this solution, my mean time to detect has reduced and my mean time to respond has fallen within the acceptable threshold, positively impacting my organization as I can detect and respond to threats in time."
"Cisco XDR is appreciated as a SaaS-based platform for its user-friendliness with simple management tools that are easy for configuration."
"Cisco XDR is built primarily for enterprise endpoint security, integrated onto endpoints with logs integrated into SIEM, and it is used for security investigations, malware impact investigation, and tracking particular security incidents through integration of different logs, where endpoint logs are very important, providing detail about processes run by potential malware and any call-outs made to command and control."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"I have seen a measurable ROI after implementing Cisco XDR, as my SOC team reduced manual investigation and triage effort by nearly 40 to 50%, which significantly improved analyst productivity and reduced response time for critical incidents."
"Cisco XDR has positively impacted my organization because instead of ten people working on one event, Cisco XDR can do many things an analyst can do, reducing the human effort required and coordinating everything."
"In just four months, I have seen a good return on investment with Cisco XDR, as I have reduced incidents and saved time because previously, if I encountered any incident, I would have spent considerably more time and effort reaching out to every security control on my network and checking logs across multiple systems."
"Using Secureworks Taegis XDR has positively impacted our organization overall."
"The price for Secureworks Taegis XDR is very competitive."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
"The initial setup was straightforward."
"Sophos is a good XDR, and I recommend it for large companies since they have approximately 2,000 or 3,000 devices and can implement it as it is the best XDR."
"The auto-triage feature of Secureworks Taegis XDR makes my workflow easier and efficient, helping me shorten the time of responding to every alert, make my activities productive, and manage everything that I need to check every alert and detection."
"It's a complete solution package."
"The features I find most valuable are the fact that Secureworks Taegis XDR runs itself without any form of intervention."
 

Cons

"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"I am facing issues with customer support for Cortex XDR by Palo Alto Networks, so I am not satisfied with customer support."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"I think Cortex XDR by Palo Alto Networks could be improved by having tiered pricing by device, especially since we have not covered mobile devices because the cost is very high."
"One area where Cisco XDR could improve is the learning curve for new users, especially during initial setup and workflow customization."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"Customer support for Cisco XDR is a bit slow in the initial stages, but I believe it has improved nowadays."
"I believe the false positive reports can be reduced through AI automation, as well as the duration while loading the software."
"My only complaint about Cisco XDR is related to licensing, which is complicated."
"Regarding the pricing aspect of Cisco XDR, I think the price is a bit expensive."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"I could not choose Cisco XDR a perfect score mainly because there is still room for improvement in usability and customization."
"Customer support for Secureworks Taegis XDR is not that bad; they are reachable but not super efficient."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
"The pricing could be improved."
"The efficiency or the smooth navigation of the website or the application can be improved in Secureworks Taegis XDR."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"I do not see any other problems with Secureworks Taegis XDR besides pricing."
"To improve Secureworks Taegis XDR, we need to enhance the support part."
"Hardware compatibility could be an area for improvement."
 

Pricing and Cost Advice

"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"I don't like that they have different types of licenses."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
24%
Computer Software Company
9%
Manufacturing Company
8%
Government
7%
Financial Services Firm
16%
Manufacturing Company
12%
Comms Service Provider
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Cisco XDR?
The centralized visibility, automation, and reduction in investigation time have provided good operational value for ...
What needs improvement with Cisco XDR?
Cisco XDR could improve the UI customization experience. Some workflows still feel more complex than they need to be,...
What is your primary use case for Cisco XDR?
We mainly use Cisco XDR for centralized threat detection and incident investigation, especially for correlating endpo...
What needs improvement with Secureworks Taegis XDR?
If there were a next release of the product, I would like to see an increase in playbooks, specifically for augmentat...
What is your primary use case for Secureworks Taegis XDR?
Clients are primarily using Secureworks Taegis XDR for securing endpoints, networks, and extending to cloud, identity...
What advice do you have for others considering Secureworks Taegis XDR?
One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operat...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Secureworks Taegis NDR
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about Cisco XDR vs. Secureworks Taegis XDR and other solutions. Updated: October 2026.
917,884 professionals have used our research since 2012.