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Cisco XDR vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cisco XDR
Ranking in Extended Detection and Response (XDR)
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
10
Ranking in other categories
Network Detection and Response (NDR) (9th)
 

Mindshare comparison

As of August 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.5%, down from 5.0% compared to the previous year. The mindshare of Cisco XDR is 1.5%, down from 1.7% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.5%
Cisco XDR1.5%
Secureworks Taegis XDR1.2%
Other92.8%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Fred Parks - PeerSpot reviewer
Senior Systems Consultant at W.C. Bradley Co.
Centralized visibility has transformed incident investigations and now cuts response time dramatically
Workflows could definitely be easier to work with. Workflows are automated tasks that can be kicked off inside of a playbook. When someone is responding to something, they can click a button and it will perform automated tasks for them inside of these other products. The product can actually control the behavior of a firewall and you can write a rule in a firewall from Cisco XDR without having to go into the firewall software. However, if it is not a native workflow automation, it is very difficult to create your own. It is not intuitive and you almost have to be a developer and get really good with the API. This could definitely be improved on, particularly the custom workflow automation. Another thing that could be improved is Cisco documenting how it makes decisions, because there are certain factors or criteria that it uses from the source products. Cisco XDR gets all of its data from the integrations, so if you do not integrate anything, it is not going to do anything. Sometimes in these integration products, such as Secure Network Analytics or Cisco Security Exposure, they could be generating some type of alert and you do not necessarily see that in Cisco XDR. This is because it knows, maybe because of these other products, it is not really a big deal and is not big enough to raise an incident. However, I do not think Cisco does a great job in explaining what those rules are, such as why this happens and how this happens. This can cause some questions and some concern. I think it is doing the right thing, but I think it would be better if they had a rule set to say, based on this data, this is how the product actually works.
Mohammad Jundiah - PeerSpot reviewer
Solutions Architect at Qatar Datamation Systems
Centralized monitoring has strengthened threat hunting and improved ransomware protection
Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network. This monitoring and reporting can be conducted weekly or monthly. Centralized security monitoring and reporting is one of the most valuable aspects, as security fundamentally revolves around compliance. Having a centralized security monitoring platform that detects endpoints, networks, and cloud environments, including servers and switches, is essential. Secureworks Taegis XDR's architecture involves a collector device that collects all your data, even from small laptops, and allows you to monitor everything in one platform. This centralized system provides compliance and security visibility, ensuring evidence and visibility for your security and any compliance requirements you have. Analytics with Secureworks Taegis XDR give you a full preview of everything on your device. It takes all the inputs and outputs of your infrastructure; for example, if it is a firewall, it scans all of the traffic. While it is not a SIEM, it is an open XDR, which excels at conducting analytics. This represents one of its best features because Secureworks has implemented a machine learning model that can detect and analyze everything independently, providing AI-driven features. Integration with third-party tools is quite seamless. Secureworks Taegis XDR can integrate with virtually anything. One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operating system, whether protecting Linux or Windows servers. It boasts very good integration, and if a specific integration is not available, you can raise a ticket to Secureworks, and they will work on your integration, whatever it is, even if it is custom-built software. Secureworks Taegis XDR absolutely aids in efficiency. SOC augmentation extends an organization's existing SOC, which helps reduce alert fatigue significantly. It provides additional threat intelligence and expert investigation, making it very useful for organizations that have a security team but lack twenty-four seven coverage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"The feature I appreciate the most about Cisco XDR is the reliability."
"Cisco XDR is appreciated as a SaaS-based platform for its user-friendliness with simple management tools that are easy for configuration."
"Cisco XDR has definitely improved our security posture and our visualization, ensuring that we are protected and providing greater visibility for our SOC team."
"Cisco XDR has positively impacted our organization by providing faster detection of complex threats, reducing alert fatigue, and giving us better visibility."
"I appreciate the granularity of what I get from Cisco XDR the most."
"The features of Cisco XDR benefit my company since time is money. When outages happen and when a customer can't reach the internet, they get agitated. Therefore, the quicker we can mitigate an issue, our customers get happier in a quicker fashion."
"The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards, ingest all the analytics, and make it something meaningful to their business to actually get real, purposeful information out of just a swamp of data."
"Cisco XDR offers threat intelligence and links with the Firewall."
"The price for Secureworks Taegis XDR is very competitive."
"Using Secureworks Taegis XDR has positively impacted our organization overall."
"Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
"The auto-triage feature of Secureworks Taegis XDR makes my workflow easier and efficient, helping me shorten the time of responding to every alert, make my activities productive, and manage everything that I need to check every alert and detection."
"Secureworks Taegis XDR has positively impacted our organization by improving detection rates and reducing our time; as I mentioned, it saves us from manually going through all the logs, which is not practical."
"The initial setup was straightforward."
"Sophos is a good XDR, and I recommend it for large companies since they have approximately 2,000 or 3,000 devices and can implement it as it is the best XDR."
 

Cons

"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"The onboarding process could be better."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"A potential area of improvement for Cortex XDR by Palo Alto Networks is the cost."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"While Cisco XDR is robust, it could benefit from improvements on the AI side."
"One area that needs improvement is the limited visibility due to the licensing structure. For more visibility, customers need the advantage or premier licensing, which involves additional costs."
"Customer support for Cisco XDR is a bit slow in the initial stages, but I believe it has improved nowadays."
"Cisco XDR could improve the UI customization experience."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"Improvements in Cisco XDR revolve around performance."
"Workflows could definitely be easier to work with."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"The pricing could be improved."
"To improve Secureworks Taegis XDR, we need to enhance the support part."
"Hardware compatibility could be an area for improvement."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"One negative aspect I always hear from customers is about the cost."
"I do not see any other problems with Secureworks Taegis XDR besides pricing."
"The efficiency or the smooth navigation of the website or the application can be improved in Secureworks Taegis XDR."
 

Pricing and Cost Advice

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"The pricing is a little bit on the expensive side."
"This is an expensive solution."
"The cost depends on your chosen license type, like Pro or other licenses."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Outsourcing Company
21%
Computer Software Company
9%
Government
8%
Manufacturing Company
7%
Financial Services Firm
16%
Manufacturing Company
12%
Computer Software Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Cisco XDR?
The centralized visibility, automation, and reduction in investigation time have provided good operational value for ...
What needs improvement with Cisco XDR?
Cisco XDR could improve the UI customization experience. Some workflows still feel more complex than they need to be,...
What is your primary use case for Cisco XDR?
We mainly use Cisco XDR for centralized threat detection and incident investigation, especially for correlating endpo...
What needs improvement with Secureworks Taegis XDR?
To answer how Intercept X with XDR can be improved as an end customer, I would need to sit down with the solution. In...
What is your primary use case for Secureworks Taegis XDR?
I am working with Trend Micro Vision One, mostly MCC Vision One, for smaller customers. I see a lot of customers opti...
What advice do you have for others considering Secureworks Taegis XDR?
I do have feedback about the customizable workflows. I have a customer who has pretty much loaded the XDR agents on h...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Secureworks Taegis NDR
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
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Find out what your peers are saying about Cisco XDR vs. Secureworks Taegis XDR and other solutions. Updated: June 2026.
908,877 professionals have used our research since 2012.