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Cisco XDR vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cisco XDR
Ranking in Extended Detection and Response (XDR)
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
9
Ranking in other categories
Network Detection and Response (NDR) (14th)
 

Mindshare comparison

As of July 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.6%, down from 5.1% compared to the previous year. The mindshare of Cisco XDR is 1.6%, down from 1.7% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.6%
Cisco XDR1.6%
Secureworks Taegis XDR1.3%
Other92.5%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Fred Parks - PeerSpot reviewer
Senior Systems Consultant at W.C. Bradley Co.
Centralized visibility has transformed incident investigations and now cuts response time dramatically
Workflows could definitely be easier to work with. Workflows are automated tasks that can be kicked off inside of a playbook. When someone is responding to something, they can click a button and it will perform automated tasks for them inside of these other products. The product can actually control the behavior of a firewall and you can write a rule in a firewall from Cisco XDR without having to go into the firewall software. However, if it is not a native workflow automation, it is very difficult to create your own. It is not intuitive and you almost have to be a developer and get really good with the API. This could definitely be improved on, particularly the custom workflow automation. Another thing that could be improved is Cisco documenting how it makes decisions, because there are certain factors or criteria that it uses from the source products. Cisco XDR gets all of its data from the integrations, so if you do not integrate anything, it is not going to do anything. Sometimes in these integration products, such as Secure Network Analytics or Cisco Security Exposure, they could be generating some type of alert and you do not necessarily see that in Cisco XDR. This is because it knows, maybe because of these other products, it is not really a big deal and is not big enough to raise an incident. However, I do not think Cisco does a great job in explaining what those rules are, such as why this happens and how this happens. This can cause some questions and some concern. I think it is doing the right thing, but I think it would be better if they had a rule set to say, based on this data, this is how the product actually works.
Mohammad Talha Talkin Alam - PeerSpot reviewer
Assistant Manager IT at PDS Multinational
Improved network protection has secured our servers and monitors web and application traffic
Till now, I have not seen any weak point that needs to be improved in Secureworks Taegis XDR. I think that since the technology is becoming upgraded, it will be good for Sophos to include more features in future updates of this solution. Secureworks Taegis XDR is a good product, but it should include AI technology.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service."
"The solution's most valuable feature is the user interface."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"This software helps us understand any issues that may arise when someone is not at work."
"Technical support is the best in class, in my opinion, because they have invested heavily in research and development."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"Cortex XDR features advanced threat detection capabilities."
"The scalability of Cortex XDR by Palo Alto Networks is very good."
"In just four months, I have seen a good return on investment with Cisco XDR, as I have reduced incidents and saved time because previously, if I encountered any incident, I would have spent considerably more time and effort reaching out to every security control on my network and checking logs across multiple systems."
"Cisco XDR offers threat intelligence and links with the Firewall."
"Before using Cisco XDR, I sometimes did not detect malicious activities in my client's environment, but since implementing this solution, my mean time to detect has reduced and my mean time to respond has fallen within the acceptable threshold, positively impacting my organization as I can detect and respond to threats in time."
"The merging of all of that data into one display is probably the best benefit of Cisco XDR."
"Cisco XDR has definitely improved our security posture and our visualization, ensuring that we are protected and providing greater visibility for our SOC team."
"I have seen a measurable ROI after implementing Cisco XDR, as my SOC team reduced manual investigation and triage effort by nearly 40 to 50%, which significantly improved analyst productivity and reduced response time for critical incidents."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"The features of Cisco XDR benefit my company since time is money. When outages happen and when a customer can't reach the internet, they get agitated. Therefore, the quicker we can mitigate an issue, our customers get happier in a quicker fashion."
"Secureworks Taegis XDR has positively impacted our organization by improving detection rates and reducing our time; as I mentioned, it saves us from manually going through all the logs, which is not practical."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
"The initial setup was straightforward."
"The features I find most valuable are the fact that Secureworks Taegis XDR runs itself without any form of intervention."
"The auto-triage feature of Secureworks Taegis XDR makes my workflow easier and efficient, helping me shorten the time of responding to every alert, make my activities productive, and manage everything that I need to check every alert and detection."
"Sophos is a good XDR, and I recommend it for large companies since they have approximately 2,000 or 3,000 devices and can implement it as it is the best XDR."
"Using Secureworks Taegis XDR has positively impacted our organization overall."
"The price for Secureworks Taegis XDR is very competitive."
 

Cons

"Based on our experience so far, its implementation is quite complex."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"A potential area of improvement for Cortex XDR by Palo Alto Networks is the cost."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"I have faced some issues with Cortex XDR by Palo Alto Networks; there is room for improvement in the sense that certain options prevent us from seeing and segregating data."
"The encryption is not up to the mark."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"While Cisco XDR is robust, it could benefit from improvements on the AI side."
"Cisco XDR could be improved in areas concerning dashboard customization and reporting flexibility."
"Workflows could definitely be easier to work with."
"Cisco XDR can be improved in terms of out-of-the-box integrations and standard operating procedures available on the platform where we would not have to refer to documents outside of the platform to integrate."
"Cisco XDR is working well, but the solution could be more cost-effective for mid-sized and small organizations."
"Cisco XDR can be improved by addressing the upfront cost. Everything matters for us since we're small, mom and pop, so every dollar counts."
"I believe the false positive reports can be reduced through AI automation, as well as the duration while loading the software."
"The pricing could be improved."
"To improve Secureworks Taegis XDR, we need to enhance the support part."
"Hardware compatibility could be an area for improvement."
"Customer support for Secureworks Taegis XDR is not that bad; they are reachable but not super efficient."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
"I do not see any other problems with Secureworks Taegis XDR besides pricing."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"The efficiency or the smooth navigation of the website or the application can be improved in Secureworks Taegis XDR."
 

Pricing and Cost Advice

"The price of the solution is high for the license and in general."
"Its pricing is kind of in line with its competitors and everybody else out there."
"I don't like that they have different types of licenses."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The price of the product is not very economical."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
20%
Computer Software Company
9%
Government
8%
Manufacturing Company
8%
Financial Services Firm
15%
Manufacturing Company
13%
Computer Software Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Cisco XDR?
The centralized visibility, automation, and reduction in investigation time have provided good operational value for ...
What needs improvement with Cisco XDR?
Cisco XDR could improve the UI customization experience. Some workflows still feel more complex than they need to be,...
What is your primary use case for Cisco XDR?
We mainly use Cisco XDR for centralized threat detection and incident investigation, especially for correlating endpo...
What needs improvement with Secureworks Taegis XDR?
To answer how Intercept X with XDR can be improved as an end customer, I would need to sit down with the solution. In...
What is your primary use case for Secureworks Taegis XDR?
I am working with Trend Micro Vision One, mostly MCC Vision One, for smaller customers. I see a lot of customers opti...
What advice do you have for others considering Secureworks Taegis XDR?
I do have feedback about the customizable workflows. I have a customer who has pretty much loaded the XDR agents on h...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Secureworks Taegis NDR
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about Cisco XDR vs. Secureworks Taegis XDR and other solutions. Updated: June 2026.
904,973 professionals have used our research since 2012.