To me, the most valuable feature of Clarity CA is the timesheet. It's the only feature I use because I just support the tool, and I just enter time on it. Others use Clarity CA for other purposes, such as resource management, project management, scheduling, and financials.
The tool also has a fairly simple integration with other systems, so at the moment, it's working fine.
I also like that you can write your own code in Clarity CA, and you can make changes to it based on your needs.
What could be improved in Clarity CA is its UI, but I know the Clarity team is working on a new UI, so I'm expecting its UI to get better.
The software also has too many functions, so it would be good if the functions or features could be split up, rather than needing to buy the whole Clarity CA package, when you'll only use a few of its functions. This increases the cost of the software, so that's another area for improvement.
How Clarity CA is marketed could also be improved.