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1Password vs LastPass comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 21, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
LastPass customer service is mixed, with positive comments on quick help, but issues with contact difficulty and email support.
 

Room For Improvement

No sentiment score available
No sentiment score available
Users criticized LastPass for slow performance, sync issues, security concerns, poor customer service, and an outdated design.
 

Scalability Issues

No sentiment score available
No sentiment score available
LastPass efficiently manages passwords for businesses, integrates seamlessly with devices, and offers strong multi-user management despite minor performance dips.
 

Setup Cost

No sentiment score available
No sentiment score available
<p>LastPass offers affordable plans for Teams and Enterprises, praised for security, user management, performance, and customer support.</p>
 

Stability Issues

No sentiment score available
No sentiment score available
Users praise LastPass for its reliability, security features, cross-platform performance, and efficient autofill, despite occasional minor glitches.
 

Valuable Features

No sentiment score available
No sentiment score available
Users praise LastPass for its strong security, password management, autofill, cross-device sync, and business features like shared folders and admin controls.
 

Categories and Ranking

1Password
Ranking in Enterprise Password Managers
12th
Average Rating
8.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
LastPass
Ranking in Enterprise Password Managers
16th
Average Rating
7.4
Number of Reviews
12
Ranking in other categories
Single Sign-On (SSO) (21st), AIOps (24th)
 

Mindshare comparison

As of November 2024, in the Enterprise Password Managers category, the mindshare of 1Password is 4.3%, up from 2.5% compared to the previous year. The mindshare of LastPass is 2.9%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Tamas Stefanovits - PeerSpot reviewer
Very secure for storing passwords, keys, and secrets
1Password is very secure for storing all my passwords, keys, and secrets for work 1Password should check and alert me if my information, such as my password or email address, has been sold on the internet. There is a function for that, but it's not very good or useful for me. I haven’t faced any…
MK
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Government
8%
Manufacturing Company
7%
Computer Software Company
14%
Insurance Company
12%
Financial Services Firm
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about 1Password?
The tool's most valuable feature is security.
What needs improvement with 1Password?
There is always room for improvement. It could work better with different applications. Sometimes it fails to appear automatically, and you have to call it manually. While this is not a severe issu...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

No data available
LastPass Business, LastPass Enterprise, Lastpasss
 

Overview

 

Sample Customers

Dribble, Geckoboard, Wonderbly
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about 1Password vs. LastPass and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.