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CyberArk Privileged Access Manager vs LastPass comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.8
CyberArk Privileged Access Manager's support is efficient and knowledgeable, but response times and communication can vary, especially with outsourcing.
No sentiment score available
LastPass customer service is mixed, with positive comments on quick help, but issues with contact difficulty and email support.
 

Room For Improvement

Sentiment score
6.7
Enhancements sought include user-friendliness, integration, automation, reporting, customization, API support, cost efficiency, deployment, documentation, and updates.
No sentiment score available
Users criticized LastPass for slow performance, sync issues, security concerns, poor customer service, and an outdated design.
 

Scalability Issues

Sentiment score
7.1
CyberArk Privileged Access Manager offers seamless and flexible scalability for organizations, though licensing challenges may occur.
No sentiment score available
LastPass efficiently manages passwords for businesses, integrates seamlessly with devices, and offers strong multi-user management despite minor performance dips.
 

Setup Cost

Sentiment score
5.0
CyberArk Privileged Access Manager is costly but offers high value and comprehensive security, with subscription models benefiting larger installations.
No sentiment score available
<p>LastPass offers affordable plans for Teams and Enterprises, praised for security, user management, performance, and customer support.</p>
 

Stability Issues

Sentiment score
7.8
CyberArk Privileged Access Manager is stable, with occasional bugs, but upgrades and redundancy features improve reliability and performance.
No sentiment score available
Users praise LastPass for its reliability, security features, cross-platform performance, and efficient autofill, despite occasional minor glitches.
 

Valuable Features

Sentiment score
8.5
CyberArk Privileged Access Manager enhances security with automatic password rotation, session monitoring, and supports large-scale, compliant deployments.
No sentiment score available
Users praise LastPass for its strong security, password management, autofill, cross-device sync, and business features like shared folders and admin controls.
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
193
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (3rd), Operational Technology (OT) Security (3rd)
LastPass
Ranking in Enterprise Password Managers
16th
Average Rating
7.4
Number of Reviews
12
Ranking in other categories
Single Sign-On (SSO) (21st), AIOps (24th)
 

Featured Reviews

SatishIyer - PeerSpot reviewer
Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK
When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time. PTA is essentially the monitoring interface of the broker (e.g. Privileged Access Management, the Vault, CPM, PSM, etc.), and it's where you can capture your broker bypass and perform related actions. For this reason, we thought that this kind of mapping would be required, but CyberArk informed us that they did not have the capability we had in mind with regard to MITRE ATT&CK. I am not sure what the situation is now, but it would definitely help to have that kind of alignment with one of the more well-known frameworks like MITRE. For CyberArk as a vendor, it would also help them to clearly spell out in which areas they have full functionality and in which ares they have partial or none. Of course, it also greatly benefits the customers when they're evaluating the product.
MK
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
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Top Industries

By visitors reading reviews
Educational Organization
31%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
6%
Computer Software Company
14%
Insurance Company
12%
Financial Services Firm
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
CyberArk Privileged Access Manager comes at a high cost. But the solution is worth its price.
Ask a question
Earn 20 points
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
LastPass Business, LastPass Enterprise, Lastpasss
 

Learn More

 

Overview

 

Sample Customers

Rockwell Automation
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about CyberArk Privileged Access Manager vs. LastPass and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.