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Keeper vs LastPass comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Keeper provides secure, convenient password access, saving time and offering high ROI, with users reporting significant efficiency gains.
Sentiment score
5.5
Users experienced positive ROI with LastPass by increasing productivity, reducing support calls, and improving security through streamlined password management.
 

Customer Service

Sentiment score
7.6
Keeper's customer service is praised for quick resolution, user-friendliness, though some note slower weekend responses and occasional limitations.
Sentiment score
5.0
LastPass customer service is mixed, with positive comments on quick help, but issues with contact difficulty and email support.
 

Scalability Issues

Sentiment score
8.4
Keeper is highly rated for scalability, supporting numerous records seamlessly, from small businesses to larger enterprises with minimal issues.
Sentiment score
6.2
LastPass efficiently manages passwords for businesses, integrates seamlessly with devices, and offers strong multi-user management despite minor performance dips.
 

Stability Issues

Sentiment score
8.5
Keeper is highly stable and reliable, with no crashes or data loss, trusted by personal and business users alike.
Sentiment score
6.6
Users praise LastPass for its reliability, security features, cross-platform performance, and efficient autofill, despite occasional minor glitches.
 

Room For Improvement

Keeper users seek enhancements in usability, integration, organization, and features like syncing, API improvements, and offline access.
Users criticized LastPass for slow performance, sync issues, security concerns, poor customer service, and an outdated design.
 

Setup Cost

Keeper provides tailored enterprise plans with discounts and recommendations, ensuring excellent value and protection against cyber threats.
<p>LastPass offers affordable plans for Teams and Enterprises, praised for security, user management, performance, and customer support.</p>
 

Valuable Features

Keeper is praised for robust security, multi-device accessibility, user-friendly interface, and advanced features enhancing usability and protection.
Users praise LastPass for its strong security, password management, autofill, cross-device sync, and business features like shared folders and admin controls.
 

Categories and Ranking

Keeper
Ranking in Enterprise Password Managers
13th
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
LastPass
Ranking in Enterprise Password Managers
17th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
12
Ranking in other categories
Single Sign-On (SSO) (21st), AIOps (25th)
 

Mindshare comparison

As of December 2024, in the Enterprise Password Managers category, the mindshare of Keeper is 3.9%, down from 4.4% compared to the previous year. The mindshare of LastPass is 2.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Parwiz ElmJo - PeerSpot reviewer
It's an inexpensive, scalable solution that has improved our security
We use Keeper to store passwords We previously kept our passwords in an Excel file. Using Keeper makes us more secure.  Keeper has strong security features.  The password rotation feature could be improved. I have used Keeper for three years. I rate Keeper eight out of 10 for stability.  I…
MK
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
13%
Insurance Company
12%
Financial Services Firm
11%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Keeper?
I like the tool's keyword editor and SSO.
What needs improvement with Keeper?
Keeper does not provide password management for mobile apps.
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Keeper Security
LastPass Business, LastPass Enterprise, Lastpasss
 

Learn More

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Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about Keeper vs. LastPass and other solutions. Updated: December 2024.
824,052 professionals have used our research since 2012.