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Keeper vs LastPass comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Keeper enhances password security and efficiency, reducing retrieval time, offering significant value and aligning well with business needs.
Sentiment score
5.5
Users experienced positive ROI with LastPass by increasing productivity, reducing support calls, and improving security through streamlined password management.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
 

Customer Service

Sentiment score
7.6
Users praise Keeper's customer service for its reliability, quick response, knowledgeable support, and high-quality issue resolution.
Sentiment score
5.0
LastPass customer service is mixed, with positive comments on quick help, but issues with contact difficulty and email support.
It was perfect, and I had no reason to complain.
 

Scalability Issues

Sentiment score
8.4
Keeper effectively scales from small groups to large organizations, handling growth smoothly, with most users experiencing positive scalability.
Sentiment score
6.2
LastPass efficiently manages passwords for businesses, integrates seamlessly with devices, and offers strong multi-user management despite minor performance dips.
 

Stability Issues

Sentiment score
8.6
Keeper is praised for reliability, with no data loss or downtime, earning high ratings for stability and long-term use.
Sentiment score
6.6
Users praise LastPass for its reliability, security features, cross-platform performance, and efficient autofill, despite occasional minor glitches.
 

Room For Improvement

Users want Keeper improvements in UX, integration, customization, stability, support, pricing, offline access, and API and import capabilities.
Users criticized LastPass for slow performance, sync issues, security concerns, poor customer service, and an outdated design.
 

Setup Cost

Keeper offers reasonable, scalable pricing with discounts and plans that align with business needs, providing justified security benefits.
<p>LastPass offers affordable plans for Teams and Enterprises, praised for security, user management, performance, and customer support.</p>
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
 

Valuable Features

Keeper offers secure password management with two-factor authentication, AES-256 encryption, and multi-platform access, enhancing user convenience and security.
Users praise LastPass for its strong security, password management, autofill, cross-device sync, and business features like shared folders and admin controls.
The ability to share credentials easily and securely was a big improvement.
 

Categories and Ranking

Keeper
Ranking in Enterprise Password Managers
10th
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
33
Ranking in other categories
No ranking in other categories
LastPass
Ranking in Enterprise Password Managers
17th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
12
Ranking in other categories
Single Sign-On (SSO) (21st), AIOps (28th)
 

Mindshare comparison

As of April 2025, in the Enterprise Password Managers category, the mindshare of Keeper is 3.9%, up from 3.7% compared to the previous year. The mindshare of LastPass is 2.8%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Parwiz ElmJo - PeerSpot reviewer
It's an inexpensive, scalable solution that has improved our security
We use Keeper to store passwords We previously kept our passwords in an Excel file. Using Keeper makes us more secure.  Keeper has strong security features.  The password rotation feature could be improved. I have used Keeper for three years. I rate Keeper eight out of 10 for stability.  I…
MK
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
15%
Financial Services Firm
11%
University
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Keeper?
I like the tool's keyword editor and SSO.
What is your experience regarding pricing and costs for Keeper?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What needs improvement with Keeper?
There is no improvement needed. Everything was good, and it was perfect for my needs.
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Comparisons

 

Also Known As

Keeper Security
LastPass Business, LastPass Enterprise, Lastpasss
 

Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about Keeper vs. LastPass and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.