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CyberArk Privileged Access Manager vs Keeper Enterprise Password Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Organizations gain enhanced security, compliance, and cost savings with CyberArk, improving efficiency, user adoption, and risk reduction.
Sentiment score
6.5
Keeper Enterprise offers secure password management, saving time and providing high returns despite higher costs than competitors.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
Delivery Head at Accion Labs
I have not seen a return on investment thanks to Keeper Enterprise Password Manager that can be measured; however, it helps ensure the sustainability of the company's revenue by properly protecting the key users of the company, such as executives or IT managers, so it is an insurance rather than a productivity gain, and for the moment, it is hard to measure.
Trésorier Dcf Rennes at DCF Nimes
 

Customer Service

Sentiment score
6.5
CyberArk's support receives mixed reviews, praised for expertise but criticized for delays, especially at Tier One, yet committed to improvement.
Sentiment score
7.6
Keeper Enterprise Password Manager's customer service is praised for responsiveness, efficiency, and reliability, with minor weekend delay concerns.
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
It was perfect, and I had no reason to complain.
Delivery Head at Accion Labs
I advise that it is something that is easy to set up and cost-efficient, with a friendly customer support team there to support you in any way.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
I rate the customer support of Keeper Enterprise Password Manager as very responsive and effective according to my experience.
Trésorier Dcf Rennes at DCF Nimes
 

Scalability Issues

Sentiment score
7.6
CyberArk Privileged Access Manager scales efficiently for diverse needs, with flexible deployment options and positive user feedback on growth adaptability.
Sentiment score
8.2
Keeper Enterprise Password Manager effectively scales for both small and large organizations, efficiently managing diverse user numbers and needs.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
It is easy to spin up a tenant and add users through SSO and just-in-time provisioning.
Security System Engineer at a consultancy with 11-50 employees
I would rate the scalability of Keeper Enterprise Password Manager as excellent, as it clearly allows us to integrate all of our new clients.
Trésorier Dcf Rennes at DCF Nimes
 

Stability Issues

Sentiment score
7.7
CyberArk Privileged Access Manager is praised for its robust stability and high availability, with minor issues noted under heavy load.
Sentiment score
8.7
Keeper Enterprise Password Manager is highly stable with no crashes, zero downtime, and effective support for any concerns.
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Room For Improvement

CyberArk Privileged Access Manager needs UI, integration, documentation, performance, complexity improvements, better plugins, licensing, reporting, and support.
Users seek improvements in Keeper's app functionality, interface, integration, pricing, performance, and customer service, with added features desired.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
If your entire tenancy gets their sessions kicked out, an admin must sign in and manually approve the first logins.
Security System Engineer at a consultancy with 11-50 employees
I rated Keeper Enterprise Password Manager a nine out of ten because occasionally the KeeperFill app does not function as it should and forces users to manually retrieve the password out of the vault and enter it manually.
Director at nForceIT
Keeper Enterprise Password Manager could be improved as the model is very advanced and already integrates many solutions, but it could potentially interface more with MFA solutions.
Trésorier Dcf Rennes at DCF Nimes
 

Setup Cost

CyberArk Privileged Access Manager is costly but offers robust features and security, providing value despite higher pricing.
Keeper Enterprise Password Manager offers flexible pricing plans, valued security features, live support, and adaptability for varying enterprise needs.
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
Delivery Head at Accion Labs
My experience regarding pricing, installation costs, and license management for Keeper Enterprise Password Manager shows that the costs are relatively affordable.
Trésorier Dcf Rennes at DCF Nimes
 

Valuable Features

CyberArk Privileged Access Manager offers password management, session monitoring, and threat analytics to enhance security and compliance.
Keeper Enterprise Password Manager offers strong security, cross-device access, and efficient credential management with autofill and integration features.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
The ability to share credentials easily and securely was a big improvement.
Delivery Head at Accion Labs
The best features Keeper Enterprise Password Manager offers are Single Sign-On and authentication, which makes it difficult for other users to potentially hack in.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
Keeper Enterprise Password Manager is critical for managing credentials both internally and for customers, serving as a must-have solution.
Director at nForceIT
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Keeper Enterprise Password ...
Ranking in Enterprise Password Managers
11th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 6.7%, down from 7.4% compared to the previous year. The mindshare of Keeper Enterprise Password Manager is 4.9%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager6.7%
Keeper Enterprise Password Manager4.9%
Other88.4%
Enterprise Password Managers
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
GD
Trésorier Dcf Rennes at DCF Nimes
Centralized password vault has secured client access and saves time with strong policies
The best features offered by Keeper Enterprise Password Manager are the password generator and the vault. What I appreciate most about using the password generator and the vault daily is that it interfaces well with the Microsoft ecosystem, it is quite simple to use, and there is also a password policy that is relatively robust. Keeper Enterprise Password Manager has had a positive impact on my organization because it allows us to secure all of our clients' passwords in a secure and legal way in Zero Trust mode. The concrete impact this has had includes time savings, as all the passwords are centralized in the Keeper Enterprise Password Manager console in the same place, and it also means you do not have to create a password.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Government
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise173
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What is your experience regarding pricing and costs for Keeper?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What needs improvement with Keeper?
There is no improvement needed. Everything was good, and it was perfect for my needs.
What is your primary use case for Keeper?
I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Keeper Security
 

Overview

 

Sample Customers

Rockwell Automation
At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Keeper Enterprise Password Manager and other solutions. Updated: February 2026.
882,594 professionals have used our research since 2012.