Cisco Provider Connectivity Assurance vs Splunk Real User Monitoring (RUM) comparison

Application Performance Monitoring (APM) and Observability

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Categories and Ranking

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

33rd

Average Rating

9.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (39th)

Splunk Real User Monitoring...

Ranking in Application Performance Monitoring (APM) and Observability

38th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (9th)

Mindshare comparison

As of October 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cisco Provider Connectivity Assurance is 0.3%, down from 0.3% compared to the previous year. The mindshare of Splunk Real User Monitoring (RUM) is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sylvain Germe

Application and Network Performance Engineer at a tech services company with 1-10 employees

Jan 9, 2023

Highly scalable, responsive support, but lacking new features

This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.

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Sagar Shekhar

Cyber Security Analyst at TIAA

Jul 31, 2023

A stable tool with an easy setup phase that provides ease of use to its users

In my company, we use Red Canary MDR to perform MITRE ATT&CK, after which I import the lot or whatever commands were run by Red Canary MDR to my Splunk system for further analysis. I use a type of real-time monitoring by Splunk The most valuable feature of the solution is the way it formats the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."

"The response times, with the performance, are really interesting too, where you can see the packet loss."

"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."

"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."

"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."

"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."

"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."

"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."

More Cisco Provider Connectivity Assurance pros

"The initial setup of Splunk Real User Monitoring (RUM) was easy."

Cons

"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."

"The Accedian Skylight user interface still has room for improvement."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."

"The UI interface of Accedian Skylight could improve."

"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."

More Cisco Provider Connectivity Assurance cons

"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."

Pricing and Cost Advice

"The pricing is cheaper than other competing products, which is better for our budgets."

"It provides value and the cost is not huge."

"The price is competitive overall, depending on the type of customer."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

"Pricing is a little bit expensive."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"We understand there's a significant cost difference, but have yet to investigate fully."

More Cisco Provider Connectivity Assurance pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

39%

Financial Services Firm

Government

Manufacturing Company

Computer Software Company

21%

Financial Services Firm

19%

Retailer

14%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Accedian Skylight?

The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread.

What is your experience regarding pricing and costs for Accedian Skylight?

The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It i...

What needs improvement with Accedian Skylight?

There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you chang...

What do you like most about Splunk Real User Monitoring (RUM)?

The initial setup of Splunk Real User Monitoring (RUM) was easy.

What needs improvement with Splunk Real User Monitoring (RUM)?

I had tried onboarding Splunk Real User Monitoring (RUM) on the cloud, but unfortunately, I couldn't onboard it on the cloud. It is an issue from my end that Splunk can try to improve.

What is your primary use case for Splunk Real User Monitoring (RUM)?

In my company, we use Red Canary MDR to perform MITRE ATT&CK, after which I import the lot or whatever commands were run by Red Canary MDR to my Splunk system for further analysis. I use a type...

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Compared 18% of the time

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Compared 8% of the time

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Product Reports

Cisco Provider Connectivity Assurance

Download Cisco Provider Connectivity Assurance product report

Cisco Provider Connectivity Assurance report

Application Performance Monitoring (APM) and Observability

Download Splunk Real User Monitoring (RUM) product report

Splunk Real User Monitoring (RUM) report

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

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Cisco

Splunk

Overview

Cisco Provider Connectivity Assurance offers real-time application and network performance monitoring, VPN management, and network diagnostics across multiple sites.

Organizations use Cisco Provider Connectivity Assurance for active and passive monitoring, stress testing, and troubleshooting performance issues. Deployed both on-premise and in the cloud, it supports IT infrastructure, security, and analytics with end-to-end performance measurement across cloud data centers. The modern, intuitive interface features TWAMP for real-time traffic accuracy and standardized reports, along with insightful dashboards for circuit performance, latency, jitter, and throughput monitoring.

What are the most important features?

TWAMP: Provides real-time traffic accuracy and standardized reporting.
Insightful Dashboards: Monitor circuit performance, latency, jitter, and throughput.
Security Integration: Compatible with tools like Splunk for enhanced security.
Application Support: Facilitates comprehensive network performance analysis.

What benefits or ROI should users look for in reviews?

Quick Corrective Actions: Immediate response capabilities for performance issues.
Easy Navigation: User-friendly layouts simplify monitoring and troubleshooting.
Comprehensive Analytics: Advanced tools for in-depth network performance insights.
Cloud and On-Premise Options: Flexible deployment to meet different needs.

In industries like finance and healthcare, Cisco Provider Connectivity Assurance ensures robust performance monitoring and quick diagnostics for VPNs and internet lines. It aids in maintaining the integrity and security of data transference, facilitating active and passive monitoring, stress testing, and performance troubleshooting across geographically dispersed locations, ensuring seamless operation and compliance with industry standards.

Splunk Real User Monitoring (RUM) offers real-time insights into website performance and user interactions, aiding in troubleshooting, optimizing load times, and enhancing user experience. Organizations utilize it to monitor traffic patterns, application health, and promptly detect anomalies.

Splunk Real User Monitoring (RUM) serves as an essential tool for organizations aiming to fine-tune their digital environments. It provides comprehensive analytics, allowing users to derive deep insights into user behavior and performance bottlenecks. With real-time performance tracking and seamless scalability, users can significantly enhance customer satisfaction. Intuitive dashboards and easy integration with existing systems make it accessible for companies of various sizes. Detailed error reporting and robust monitoring capabilities further ensure that performance issues can be addressed efficiently.

What are the key features of Splunk Real User Monitoring (RUM)?

Intuitive Interface: Allows easy navigation and operation for users.
Detailed Analytics: Offers deep insights into user behavior and system performance.
Real-Time Performance Tracking: Enables immediate monitoring and action.
Easy Integration: Seamlessly connects with existing systems.
Customizable Dashboards: Provides tailor-fit views for different needs.
Comprehensive Error Reporting: Helps in identifying and resolving issues quickly.
Seamless Scalability: Grows with organizational requirements.

What are the benefits or ROI users should look for?

Enhanced Customer Satisfaction: By optimizing load times and performance.
Improved Efficiency: Through quick identification of performance bottlenecks.
Better Decision Making: With actionable insights from detailed analytics.
Time Savings: Via intuitive interface and easy integration.
Proactive Issue Detection: Through real-time monitoring capabilities.

Splunk Real User Monitoring (RUM) finds use across multiple industries, including e-commerce, where it helps enhance user experience by optimizing load times and reducing bounce rates. In finance, it assists in ensuring smooth transaction processing, while in media, it supports uninterrupted content delivery. This versatility makes it a valuable tool for any digital-first enterprise.

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

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Application Performance Monitoring (APM) and Observability