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Acronis Cyber Protect vs Dell NetWorker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
5.8
Dell NetWorker's customer service is appreciated for friendliness, but technical support experiences vary, with requests for faster responses.
Technical support in Turkey is excellent, providing on-site support for some products.
 

Room For Improvement

No sentiment score available
Sentiment score
3.8
Dell NetWorker needs faster restore, better stability, improved integration, user-friendliness, enhanced support, efficient management, and clearer pricing.
Dell should consider creating certifications similar to Cisco's CCNA, which has significantly helped Cisco in marketing and user adoption.
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
Dell NetWorker is seen as scalable but can face challenges with infrastructure and stability in larger enterprises.
 

Setup Cost

No sentiment score available
Sentiment score
6.3
Dell NetWorker provides competitive pricing with complex licensing, offering discounts for sectors, with varying user opinions on costs.
Licensing starts from around five thousand US dollars and can go up to $40,000 or $50,000 depending on the project.
 

Stability Issues

No sentiment score available
Sentiment score
7.5
Dell NetWorker's stability is mixed; reliability improves with updates, best practices, and proper configuration, despite some early challenges.
 

Valuable Features

No sentiment score available
Sentiment score
7.9
Dell NetWorker provides scalable, fast backup solutions with robust management and compatibility across diverse systems, including SAP HANA and Oracle.
As for technical support, the service provided in Turkey is very good, and they also offer on-site support for some products, which keeps us happy.
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
9th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
119
Ranking in other categories
Cloud Backup (5th)
Dell NetWorker
Ranking in Backup and Recovery
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.8%, up from 4.8% compared to the previous year. The mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
Derrick Brockel - PeerSpot reviewer
A stable tool that has an easy-to-use GUI that enables quick restoration
We had a security event back in February. We lost all our servers. We probably had 1500 servers. We used NetWorker to recover and restore VMs. It took us almost 30 days to get back up. It was not quick. However, we wouldn't have been able to recover without the product’s help. We first had to restore the NetWorker infrastructure. We used data domains. We imported the catalog. We identified the tier-one VMs we needed and got those restored. We installed security products on them to ensure they were clean. Then, we booted them up. The solution allowed us to recover our infrastructure.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
I am not sure about the exact pricing, but it seems to be nominal and reasonable.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
NetWorker
 

Learn More

Video not available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about Acronis Cyber Protect vs. Dell NetWorker and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.