Acronis Cyber Protect and Dell NetWorker are both reputable solutions in the data protection market. Users appear more satisfied with the overall features and customer support of Acronis Cyber Protect, but Dell NetWorker's robustness in advanced functionalities makes it preferable for complex IT environments.
Features: Acronis Cyber Protect reviews highlight its comprehensive protection, integration of backup and anti-malware, and ease of use as significant strengths. Dell NetWorker is praised for its extensive backup capabilities, scalability, and support for a broad range of data sources. Acronis is noted for a smoother experience, whereas NetWorker excels in dealing with large-scale environments.
Room for Improvement: Users of Acronis Cyber Protect suggest enhancements in reporting capabilities and occasional user interface glitches. Dell NetWorker users seek improvements in the product's performance speed and a more modern, intuitive user design. Acronis users point out minor issues, while Dell users feel the need for more substantial overhauls.
Ease of Deployment and Customer Service: Acronis Cyber Protect is recognized for its straightforward and swift deployment process with excellent support services. Dell NetWorker, while versatile, is seen as requiring more time and expertise to deploy effectively. Acronis offers a more user-friendly deployment and responsive support, while Dell NetWorker provides more robust options for experienced IT teams.
Pricing and ROI: Acronis Cyber Protect is generally viewed as cost-effective with a solid return on investment, especially for smaller to mid-sized enterprises. In contrast, Dell NetWorker is considered more expensive, but users justify the cost with its high functionality and scalability, beneficial for extensive IT infrastructures.
Technical support in Turkey is excellent, providing on-site support for some products.
Dell should consider creating certifications similar to Cisco's CCNA, which has significantly helped Cisco in marketing and user adoption.
Licensing starts from around five thousand US dollars and can go up to $40,000 or $50,000 depending on the project.
As for technical support, the service provided in Turkey is very good, and they also offer on-site support for some products, which keeps us happy.
Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.
Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.
NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.