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Acronis Cyber Protect vs Dell PowerProtect DD (Data Domain) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Acronis Cyber Protect boosts efficiency and morale, ensures data recovery, offers business continuity, and users report quick cost recovery.
Sentiment score
7.9
Dell PowerProtect DD offers cost-effective, reliable backup solutions with data compression, deduplication, and improved backup speed and recovery time.
 

Customer Service

Sentiment score
6.3
Acronis Cyber Protect customer service is inconsistent, with praised expertise but needs improvement in efficiency and accessibility.
Sentiment score
7.7
Dell PowerProtect DD's customer service is praised for knowledgeable support and timely assistance, despite occasional regional quality variations.
The support takes too much time to respond to callbacks.
I have encountered an issue before with other brands that would not have occurred with Dell.
I have dedicated support from Dell for Vietnam, and they are responsive.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable for small to medium environments, with some challenges in specific configurations and very large settings.
Sentiment score
6.3
Dell PowerProtect DD scales effectively, supports petabyte storage, integrates with cloud, and suits various business sizes with minimal maintenance.
Acronis Cyber Protect is a scalable product.
The scalability depends on the IT department's strategy.
By keeping the increasing data in mind, we decided to go for Data Domain.
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect is praised for stability, reliability, and ease of use, with minor performance issues on large servers.
Sentiment score
8.5
Dell PowerProtect DD is highly stable and reliable, outperforming competitors, with minor software update issues occasionally reported.
The stability of Acronis Cyber Protect is very high.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
 

Room For Improvement

Acronis Cyber Protect needs improved installation, performance, interface, compatibility, customer support, pricing, and platform integration.
Dell PowerProtect DD needs improved security, integration, deduplication, licensing, and support, with enhanced features for backup and pricing.
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
If I were a manager for this infrastructure, I would look into load balancing for cost, maintenance after sale, and improving Dell PowerProtect DD.
 

Setup Cost

Enterprise users find Acronis Cyber Protect pricing reasonable, appreciating flexibility despite complexity in licensing models and storage requirements.
Dell PowerProtect DD is expensive, but valued for performance and reliability, with discounts often available for enterprise customers.
I would rate the price as nine out of ten.
The price for PowerProtect DD is not suitable for my customers. It is very high.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
Pricing is sometimes reasonable depending on the discounts provided by the company.
 

Valuable Features

Acronis Cyber Protect excels in versatile backup, security features, and user-friendly interface across multiple operating systems.
Dell PowerProtect DD offers powerful deduplication, efficient storage, and seamless cloud integration for reliable, scalable data protection.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
The backup window is also reduced, and recovery is definitely faster.
Retention for data, deduplication, and replication between sites are valuable features.
 

Categories and Ranking

Acronis Cyber Protect
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
120
Ranking in other categories
Backup and Recovery (10th), Cloud Backup (5th)
Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
 

Mindshare comparison

Acronis Cyber Protect and Dell PowerProtect DD (Data Domain) aren’t in the same category and serve different purposes. Acronis Cyber Protect is designed for Cloud Backup and holds a mindshare of 6.9%, down 8.8% compared to last year.
Dell PowerProtect DD (Data Domain), on the other hand, focuses on Deduplication Software, holds 29.2% mindshare, down 29.9% since last year.
Cloud Backup
Deduplication Software
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard
report
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
15%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
PowerProtect DD is mainly used for backup target for Networker Veeam and Commvault. We also use it for AS400 backups.
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
Pricing is sometimes reasonable depending on the discounts provided by the company.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
 

Learn More

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Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: December 2024.
830,824 professionals have used our research since 2012.