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ActiveBatch by Redwood vs Fortra's JAMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 30, 2024
 

Categories and Ranking

ActiveBatch by Redwood
Ranking in Workload Automation
6th
Average Rating
9.2
Reviews Sentiment
8.3
Number of Reviews
35
Ranking in other categories
Process Automation (7th), Managed File Transfer (MFT) (6th)
Fortra's JAMS
Ranking in Workload Automation
5th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Workload Automation category, the mindshare of ActiveBatch by Redwood is 2.1%, down from 2.4% compared to the previous year. The mindshare of Fortra's JAMS is 1.6%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Shubham Bharti - PeerSpot reviewer
Flexible, easy to use, and offers good automation
Occasionally, I find myself contemplating if there is room for improvement in the user interface (UI), and envisioning that with certain enhancements. The UI could potentially offer a more refined and user-friendly experience, fostering smoother interactions and facilitating easier navigation for users engaging with the application. New users might encounter a minor setback due to the absence of readily accessible training videos, which could have otherwise proven to be an invaluable resource in aiding their initial familiarization with the platform, potentially hindering their seamless onboarding process and delaying their ability to harness the software's full range of capabilities to its utmost potential.
Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped with scheduling complex jobs with simple scripts."
"It can connect to a number of third-party/legacy systems."
"ActiveBatch has reduced work by providing automated workflows across several different applications."
"I found ActiveBatch Workload Automation to be a very good scheduling tool. What I like best about it is that it has very less downtime when managing many complex scheduling workflows, so I'm very impressed with ActiveBatch Workload Automation."
"By implementing a sophisticated scheduling mechanism, the system allows for the precise triggering of jobs at user-selected frequencies, enabling a seamless and automated execution of tasks according to specified time intervals."
"ActiveBatch's Self-Service Portal allows our business units to run and monitor their own workloads. They can simply run and review the logs, but they can't modify them. It increases their productivity because they are able to take care of things on their own. It saves us time from having to rerun the scripts, because the business units can just go ahead and log in and and rerun it themselves."
"We use the main job-scheduling feature. It's the only thing we use in the tool. That's the reason we are using the tool: to reduce costs by replacing manual tasks with automated tasks and to perform regular, repetitive tasks in a more reliable way."
"The software offers real-time monitoring and reporting features that let IT teams keep tabs on the progress of their batch operations and workflows."
"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
 

Cons

"The help center and documentation are not that helpful."
"A nice thing to have would be the ability to comfortably pass variables from one job to another. That was one of the things that I found difficult."
"I have faced struggles to understand, set up the tool, and implement it in my early days as a new user."
"They could provide an easier installation guide or technical support to the organizations during the installation process."
"One thing I've noticed is that navigation can be difficult unless you are familiar with the structure that we have in place. If someone else had to look at our ActiveBatch console and find a job, they might not know where to find it."
"It does have a little bit of a learning curve because it is fairly complex. You have to learn how it does things. I don't know if it's any worse than any other tool would be, just because of the nature of what it does... the learning curve is the hardest part."
"We have faced a couple of issues where we were supposed to log a defect with ActiveBatch. That said, the Active batch Vendor Support is very responsive and reliable."
"It could be easier to provide dashboards on how many jobs are running at the same time; more monitoring."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"I want JAMS to implement a global search function."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
 

Pricing and Cost Advice

"Currently, we are paying approximately $7,000 yearly, which includes support."
"I don't think we've ever had a problem with the pricing or licensing. Even the maintenance fees are very much in line. They are not excessive. I think for the support that you get, you get a good value for your money. It's the best value on the market."
"The pricing was fair. There are additional costs for the plugins. We have the standard licensing fees for different pieces, then we have the plugins which were add-ons. However, we expected that."
"The price was fairly in line with other automation tools. I don't think it's exorbitantly expensive, relatively speaking."
"ActiveBatch is currently redesigning themselves. In the past, they were a low cost solution for automation. They had a nice tool that was very inexpensive. With their five-year plan, they will be more enhancement-driven, so they're trying to improve their software, customer service, and the way that their customers get information from them. In doing that, they're raising the price of their base system. They changed from one pricing model to another, which has caused some friction between ActiveBatch and us. We're working through that right now with them. That's one of the reasons why we're why we were evaluating other software packages."
"It allows for lower operational overhead."
"If you compare ActiveBatch licensing to Control-M, you're looking at $50,000 as opposed to millions."
"I like ActiveBatch Workload Automation's licensing model because they're not holding you down on an agentless model or agent model, where every server needs to have an agent. That's the main selling point of the solution and I hope they stay that way."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"It's expensive, to be honest, but it does the job."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
8%
Financial Services Firm
16%
Computer Software Company
13%
Healthcare Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ActiveBatch Workload Automation?
Managing the workload and monitoring the tasks were very difficult with manual interventions. Now, by using ActiveBatch, the process is automated and it runs tasks on a scheduled basis.
What is your experience regarding pricing and costs for ActiveBatch Workload Automation?
I'd advise users to start by knowing what the actual requirement is and thoroughly assess the automation needs. New users should take advantage of the demos and trial versions so they get an idea o...
What needs improvement with ActiveBatch Workload Automation?
After upgrades we are facing a few issues and errors triggered, so focusing on this would be appreciated. Some of the advanced features in the user interface are a bit confusing even after referrin...
What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The error messages from JAMS need clarification, hindering our ability to resolve issues swiftly. The JAMS client requires attention. Its behavior can be erratic, and certain features lack intuitiv...
 

Also Known As

ActiveBatch
No data available
 

Overview

 

Sample Customers

Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Find out what your peers are saying about ActiveBatch by Redwood vs. Fortra's JAMS and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.