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Alcatel-Lucent OpenTouch vs Skype for Business comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent OpenTouch
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Unified Communications as a Service (6th)
Skype for Business
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

Alcatel-Lucent OpenTouch and Skype for Business aren’t in the same category and serve different purposes. Alcatel-Lucent OpenTouch is designed for Unified Communications as a Service and holds a mindshare of 10.2%, up 6.0% compared to last year.
Skype for Business, on the other hand, focuses on Virtual Meetings, holds 13.4% mindshare, up 8.7% since last year.
Unified Communications as a Service
Virtual Meetings
 

Featured Reviews

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Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
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Top Industries

By visitors reading reviews
No data available
Educational Organization
92%
Financial Services Firm
2%
Computer Software Company
1%
Government
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
 

Also Known As

Alcatel Lucent OpenTouch, OpenTouch
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Bank of Africa (BOA) Group, Battistella S.p.A., Catholic Education Office, Centre National de la Danse (CND), Iona College, Rockville Centre School District, Sahara Computers, University of Johannesburg, Ville de La Tronche
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.