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Alfresco vs DocuShare comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Alfresco offers helpful customer service, albeit slow technical support; community forums and Hyland training are also beneficial.
No sentiment score available
Technical support rates highly but becomes unavailable after a year, particularly in Southeast Asia due to limited staff.
 

Room For Improvement

Sentiment score
3.2
Alfresco needs improved user interface intuitiveness, developer tools, NoSQL integration, Office 365 support, and better configuration options.
No sentiment score available
 

Scalability Issues

No sentiment score available
Alfresco offers robust scalability and high availability with seamless clustering and efficient metadata management for disaster recovery.
Sentiment score
7.3
DocuShare provides scalable solutions for organizations, offering license upgrades to support varying user demands, ensuring flexibility with proper steps.
 

Setup Cost

No sentiment score available
Alfresco provides a free Community Edition and a scalable Enterprise Edition with per-server licensing for advanced features.
No sentiment score available
 

Stability Issues

No sentiment score available
Alfresco is stable but benefits from experienced administrators, correct settings, and appropriate architecture to handle high demands.
No sentiment score available
DocuShare is stable, but licensing issues may occur in virtual environments with vMotion or NIC Teaming affecting host ID.
 

Valuable Features

No sentiment score available
Alfresco offers document management, customization, collaboration, and search features, appreciated for ease of use and extensibility.
No sentiment score available
DocuShare offers valuable features like user-friendly interface, versioning, security, full-text indexing, cost-effective batch tools, and customization options.
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
10th
Average Rating
7.8
Reviews Sentiment
3.2
Number of Reviews
11
Ranking in other categories
Document Management Software (4th)
DocuShare
Ranking in Enterprise Content Management
16th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of Alfresco is 7.6%, down from 8.7% compared to the previous year. The mindshare of DocuShare is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Karthi Keyan - PeerSpot reviewer
Flexible and customizable but lacking integration with Microsoft
I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen. Alfresco also needs to be well-integrated with Microsoft, as it's currently a nuisance for customers who rely on Microsoft's Office 365 solutions. There's a pretty obvious gap in the overlap between SharePoint when customers go to O365 and are presented with the SharePoint license and storage to start with, which Alfresco isn't taking advantage of.
RW
The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.
report
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
14%
Computer Software Company
11%
Insurance Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What needs improvement with Alfresco?
The configuration of Alfresco is a big challenge. The index fields and their values are not intuitive, making it difficult to find documents. You often need a cross-reference document to navigate c...
What is your primary use case for Alfresco?
I use Alfresco primarily to look up documents. However, it is not as user-friendly as the previous solution, Nautilus, which I was more familiar with due to my involvement in its configuration and ...
What needs improvement with DocuShare?
The user interface could be improved.
What is your primary use case for DocuShare?
We use the solution for electronic document filing.
What advice do you have for others considering DocuShare?
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For in...
 

Comparisons

 

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Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group
Find out what your peers are saying about Alfresco vs. DocuShare and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.