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There are areas where they need to improve response time and overall competence.
An incident portal is available where we can raise tickets and based on priority, they reply.
Whenever more resources are needed, they become available automatically without any human interference.
If any webMethods.io product is installed on-premises and a company wants to scale its application, either vertical scaling or horizontal scaling is needed.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
Another enhancement would be in OCR; currently, there is a huge demand for OCR capabilities. It would be perfect if webMethods.io had a built-in component for OCR, as this would be tested and allow customers to use it better than a third-party OCR application.
When comparing the license cost and request per minute cost, webMethods.io needs to address that.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
It's cheaper than Palantir, but even Alteryx is too much for small clients.
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
The main valuable aspect is the simplicity of use across all features.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
If we want to make a REST API, SOAP, REST, or any other type, all kinds of things are put in one box and we can make anything we want to.
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 11 |
| Large Enterprise | 64 |
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