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Amazon Comprehend vs Databricks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Databricks
Ranking in Data Science Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
88
Ranking in other categories
Cloud Data Warehouse (7th), Streaming Analytics (1st)
 

Mindshare comparison

As of April 2025, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.5%, down from 0.8% compared to the previous year. The mindshare of Databricks is 18.2%, down from 19.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
ShubhamSharma7 - PeerSpot reviewer
Capability to integrate diverse coding languages in a single notebook greatly enhances workflow
Databricks offers various courses that I can use, whether it's PySpark, Scala, or R. I can leverage all these courses in a single notebook, which is beneficial for clients as they can access various tools in one place whenever needed. This is quite significant. I usually work with PySpark based on client requirements. After coding, I feed the Databricks notebooks into the ADF pipeline for updates. Databricks' capability to process data in parallel enhances data processing speed. Furthermore, I can connect our Databricks notebook directly with Power BI and other visualization tools like Qlik. Once we develop code, it allows us to transform raw data into visualizations for clients using analysis diagrams, which is very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"The simplicity of development is the most valuable feature."
"Databricks is based on a Spark cluster and it is fast. Performance-wise, it is great."
"The capacity of use of the different types of coding is valuable. Databricks also has good performance because it is running in spark extra storage, meaning the performance and the capacity use different kinds of codes."
"Ability to work collaboratively without having to worry about the infrastructure."
"Databricks gives us the ability to build a lakehouse framework and do everything implicit to this type of database structure. We also like the ability to stream events. Databricks covers a broad spectrum, from reporting and machine learning to streaming events. It's important for us to have all these features in one platform."
"The technical support is good."
"Databricks serves as a single platform for conducting the entire end-to-end lifecycle of machine learning models or AI ops."
"The setup was straightforward."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"The product should provide more advanced features in future releases."
"The product needs samples and templates to help invite users to see results and understand what the product can do."
"Can be improved by including drag-and-drop features."
"Databricks would have more collaborative features than it has. It should have some more customization for the jobs."
"It would be better if it were faster. It can be slow, and it can be super fast for big data. But for small data, sometimes there is a sub-second response, which can be considered slow. In the next release, I would like to have automatic creation of APIs because they don't have it at the moment, and I spend a lot of time building them."
"Support for Microsoft technology and the compatibility with the .NET framework is somewhat missing."
"I have had some issues with some of the Spark clusters running on Databricks, where the Spark runtime and clusters go up and down, which is an area for improvement."
"Doesn't provide a lot of credits or trial options."
 

Pricing and Cost Advice

Information not available
"Databricks is a very expensive solution. Pricing is an area that could definitely be improved. They could provide a lower end compute and probably reduce the price."
"The licensing costs of Databricks depend on how many licenses we need, depending on which Databricks provides a lot of discounts."
"The solution is based on a licensing model."
"The product pricing is moderate."
"I would rate Databricks' pricing seven out of ten."
"We find Databricks to be very expensive, although this improved when we found out how to shut it down at night."
"Databricks are not costly when compared with other solutions' prices."
"The solution is affordable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
Which do you prefer - Databricks or Azure Machine Learning Studio?
Databricks gives you the option of working with several different languages, such as SQL, R, Scala, Apache Spark, or Python. It offers many different cluster choices and excellent integration with ...
How would you compare Databricks vs Amazon SageMaker?
We researched AWS SageMaker, but in the end, we chose Databricks. Databricks is a Unified Analytics Platform designed to accelerate innovation projects. It is based on Spark so it is very fast. It...
Which would you choose - Databricks or Azure Stream Analytics?
Databricks is an easy-to-set-up and versatile tool for data management, analysis, and business analytics. For analytics teams that have to interpret data to further the business goals of their orga...
 

Also Known As

No data available
Databricks Unified Analytics, Databricks Unified Analytics Platform, Redash
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Elsevier, MyFitnessPal, Sharethrough, Automatic Labs, Celtra, Radius Intelligence, Yesware
Find out what your peers are saying about Amazon Comprehend vs. Databricks and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.