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Amazon Comprehend vs SAP Predictive Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAP Predictive Analytics
Ranking in Data Science Platforms
26th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.5%, down from 0.8% compared to the previous year. The mindshare of SAP Predictive Analytics is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
Gary Cook - PeerSpot reviewer
Enables us to forecast and pull trends and has an easy installation
My rating for SAP Predictive Analytics would be an eight out of ten. If I have to be bold, I'll probably say that we're building away hours, and we are actually putting a lot of the actual predicting stuff back into the warehouse. So running it very bi-directionally. So I'm not sure what its integration features are at the moment, but that's an area we're going to look into in the next month or so.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am totally happy with AWS support, as they provide excellent solutions."
"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"The most valuable features are the analytics and reporting."
"I think the features of the actual ability to forecast and pull trends and correlations has been really good."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"This solution works for acquired data but not live, real-time data."
 

Pricing and Cost Advice

Information not available
"The pricing is reasonable"
"A free trial version is available for testing out this solution."
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Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
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Also Known As

No data available
SAP BusinessObjects Predictive Analytics, BusinessObjects Predictive Analytics, BOPA
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
mBank
Find out what your peers are saying about Amazon Comprehend vs. SAP Predictive Analytics and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.