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Amazon Kendra vs Solr comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon Kendra
Ranking in Search as a Service
2nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Solr
Ranking in Search as a Service
8th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Search as a Service category, the mindshare of Amazon Kendra is 19.6%, down from 21.9% compared to the previous year. The mindshare of Solr is 6.6%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service
 

Featured Reviews

AM
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
There are many valuable features. For example, there are many documents that contain a lot of legal information. So we want to understand whether all the documents have the required complaint-related information or not, and whether they are following the standard policies of documentation. We have multiple documents, so we don't know which document has the sought-after information. Therefore, we want to perform an enterprise search on it. So there are a lot of use cases we are trying to build using these newer technologies, specifically Kendra. Moreover, Kendra has AI, which has an upper edge, and that is really helpful. It has a nice AI inbuilt, which improves the search part of it.
reviewer1368636 - PeerSpot reviewer
Good indexing and decent stability, but requires more documentation
The solution's grammar and syntax should be easier. It does take a little bit of effort to use and understand the solution. It would help us a lot if the solution offered up more documentation or tutorials to help with training or troubleshooting. MongoDB can realize more complex operations than Solr can. Solr should add some more complex operations to the database to at least bring it up to MondoDB's level of functionality. It would make it more competitive. There might be some compatibility issues between the data types within Solr. This needs to be improved. Solr has a schema that we have to load the schema as an HTML, or SML file. This usually needs to be done by our engineers. It should be easier to do without needing too much technical background.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides flexibility to tune the relevance and ranking of results."
"We have good use cases where stability is everything. So it's a stable solution."
"It has improved our search ranking, relevancy, search performance, and user retention."
"​Sharding data, Faceting, Hit Highlighting, parent-child Block Join and Grouping, and multi-mode platform are all valuable features."
"The most valuable feature is the ability to perform a natural language search."
"One of the best aspects of the solution is the indexing. It's already indexed to all the fields in the category. We don't need to spend so much extra effort to do the indexing. It's great."
 

Cons

"The time it takes for indexing documents could be reduced."
"There are some token limits."
"Encountered issues with both master-slave and SolrCloud. Indexing and serving traffic from same collection has very poor performance. Some components are slow for searching."
"The performance for this solution, in terms of queries, could be improved."
"It does take a little bit of effort to use and understand the solution. It would help us a lot if the solution offered up more documentation or tutorials to help with training or troubleshooting."
"SolrCloud stability, indexing and commit speed, and real-time Indexing need improvement."
"With increased sharding, performance degrades. Merger, when present, is a bottle-neck. Peer-to-peer sync has issues in SolrCloud when index is incrementally updated."
 

Pricing and Cost Advice

"The pricing falls in the medium range."
"The only costs in addition to the standard licensing fees are related to the hardware, depending on whether it is cloud-based, or on-premise."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
18%
Manufacturing Company
9%
Retailer
5%
Computer Software Company
19%
Financial Services Firm
15%
Government
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Amazon Kendra?
We have good use cases where stability is everything. So it's a stable solution.
What is your experience regarding pricing and costs for Amazon Kendra?
The pricing falls in the medium range. The cost depends on the size of your use case because it has a fixed cost, not a variable. The licensing is on a monthly basis. There are no extra costs. Only...
What needs improvement with Amazon Kendra?
There are some token limits. We cannot ask questions with more than 30 tokens. Access cannot be more than 200 tokens. And the token is also, like, one point. Then views are very hard limits, and it...
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Comparisons

 

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Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
eHarmony, Sears, StubHub, Best Buy, Instagram, Netflix, Disney, AT&T, eBay, AOL, Bloomberg, Comcast, Ticketmaster, Travelocity, MTV Networks
Find out what your peers are saying about Amazon Kendra vs. Solr and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.