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Amazon Kendra vs Elastic Search comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon Kendra
Ranking in Search as a Service
2nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Elastic Search
Ranking in Search as a Service
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
65
Ranking in other categories
Indexing and Search (1st), Cloud Data Integration (12th), Vector Databases (1st)
 

Mindshare comparison

As of December 2024, in the Search as a Service category, the mindshare of Amazon Kendra is 19.6%, down from 21.9% compared to the previous year. The mindshare of Elastic Search is 13.3%, up from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service
 

Featured Reviews

AM
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
There are many valuable features. For example, there are many documents that contain a lot of legal information. So we want to understand whether all the documents have the required complaint-related information or not, and whether they are following the standard policies of documentation. We have multiple documents, so we don't know which document has the sought-after information. Therefore, we want to perform an enterprise search on it. So there are a lot of use cases we are trying to build using these newer technologies, specifically Kendra. Moreover, Kendra has AI, which has an upper edge, and that is really helpful. It has a nice AI inbuilt, which improves the search part of it.
Saurav Kumar - PeerSpot reviewer
Provides us with the capability to execute multiple queries according to our requirements
Logsign provides us with the capability to execute multiple queries according to our requirements. The indexing is very high, making it effective for storing and retrieving logs. The real-time analytics with Elastic benefits us due to the huge traffic volume in our organization, which reaches up to 60,000 requests per second. With logs of approximately 25 GB per day, manually analyzing traffic behavior, payloads, headers, user agents, and other details is impractical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have good use cases where stability is everything. So it's a stable solution."
"Provides flexibility to tune the relevance and ranking of results."
"The initial setup is very easy for small environments."
"The search speed is most valuable and important."
"I have found the sort capability of Elastic very useful for allowing us to find the information we need very quickly."
"We had many reasons to implement Elasticsearch for search term solutions. Elasticsearch products provide enterprise landscape support for different areas of the company."
"Data indexing of historical data is the most beneficial feature of the product."
"A good use case is saving metadata of your systems for data cataloging. Various systems, like those opened in metadata and similar applications, use Elasticsearch to store their text data."
"The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs."
"The solution is stable and reliable."
 

Cons

"The time it takes for indexing documents could be reduced."
"There are some token limits."
"Elastic Search needs to improve authentication. It also needs to work on the Kibana visualization dashboard."
"It needs email notification, similar to what Logentries has. Because of the notification issue, we moved to Logentries, as it provides a simple way to receive notification whenever a server encounters an error or unexpected conditions (which we have defined using RegEx​)."
"Both the graph feature and the reporting feature are a little bit lacking. The alerting also needs to be improved."
"There is another solution I'm testing which has a 500 record limit when you do a search on Elastic Enterprise Search. That's the only area in which I'm not sure whether it's a limitation on our end in terms of knowledge or a technical limitation from Elastic Enterprise Search. There is another solution we are looking at that rides on Elastic Enterprise Search. And the limit is for any sort of records that you're doing or data analysis you're trying to do, you can only extract 500 records at a time. I know the open-source nature has a lot of limitations, Otherwise, Elastic Enterprise Search is a fantastic solution and I'd recommend it to anyone."
"The metadata gets stored along with indexes and isn't queryable."
"Scalability and ROI are the areas they have to improve."
"Improving machine learning capabilities would be beneficial."
"There is an index issue in which the data starts to crash as it increases."
 

Pricing and Cost Advice

"The pricing falls in the medium range."
"​The pricing and license model are clear: node-based model."
"The version of Elastic Enterprise Search I am using is open source which is free. The pricing model should improve for the enterprise version because it is very expensive."
"It can be expensive."
"The pricing structure depends on the scalability steps."
"The price could be better."
"The tool is an open-source product."
"The price of Elasticsearch is fair. It is a more expensive solution, like QRadar. The price for Elasticsearch is not much more than other solutions we have."
"There is a free version, and there is also a hosted version for which you have to pay. We're currently using the free version. If things go well, we might go for the paid version."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
18%
Manufacturing Company
9%
Retailer
5%
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon Kendra?
We have good use cases where stability is everything. So it's a stable solution.
What is your experience regarding pricing and costs for Amazon Kendra?
The pricing falls in the medium range. The cost depends on the size of your use case because it has a fixed cost, not a variable. The licensing is on a monthly basis. There are no extra costs. Only...
What needs improvement with Amazon Kendra?
There are some token limits. We cannot ask questions with more than 30 tokens. Access cannot be more than 200 tokens. And the token is also, like, one point. Then views are very hard limits, and it...
What do you like most about ELK Elasticsearch?
Logsign provides us with the capability to execute multiple queries according to our requirements. The indexing is very high, making it effective for storing and retrieving logs. The real-time anal...
What is your experience regarding pricing and costs for ELK Elasticsearch?
I am not directly involved with pricing or setup costs. While I know a portion is open-source, a paid version might be necessary.
What needs improvement with ELK Elasticsearch?
An improvement would be to have an interface that allows easier navigation and tracing of logs. The current system requires manually inputting dates to verify alerts. A visual timeline that pinpoin...
 

Comparisons

 

Also Known As

No data available
Elastic Enterprise Search, Swiftype, Elastic Cloud
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Find out what your peers are saying about Amazon Kendra vs. Elastic Search and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.