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Amazon Kendra vs Elastic Search comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Kendra
Ranking in Search as a Service
2nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Elastic Search
Ranking in Search as a Service
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
67
Ranking in other categories
Indexing and Search (1st), Cloud Data Integration (11th), Vector Databases (1st)
 

Mindshare comparison

As of February 2025, in the Search as a Service category, the mindshare of Amazon Kendra is 17.8%, down from 22.1% compared to the previous year. The mindshare of Elastic Search is 14.2%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service
 

Featured Reviews

AM
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
There are many valuable features. For example, there are many documents that contain a lot of legal information. So we want to understand whether all the documents have the required complaint-related information or not, and whether they are following the standard policies of documentation. We have multiple documents, so we don't know which document has the sought-after information. Therefore, we want to perform an enterprise search on it. So there are a lot of use cases we are trying to build using these newer technologies, specifically Kendra. Moreover, Kendra has AI, which has an upper edge, and that is really helpful. It has a nice AI inbuilt, which improves the search part of it.
Anand_Kumar - PeerSpot reviewer
Captures data from all other sources and becomes a MOM aka monitoring of monitors
Scalability and ROI are the areas they have to improve. Their license terms are based on the number of cores. If you increase the number of cores, it becomes very difficult to manage at a large scale. For example, if I have a $3 million project, I won't sell it because if we're dealing with a 10 TB or 50 TB system, there are a lot of systems and applications to monitor, and I have to make an MOM (Mean of Max) for everything. This is because of the cost impact. Also, when you have horizontal scaling, it's like a multi-story building with only one elevator. You have to run around, and it's not efficient. Even the smallest task becomes difficult. That's the problem with horizontal scaling. They need to improve this because if they increase the cores and adjust the licensing accordingly, it would make more sense.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have good use cases where stability is everything. So it's a stable solution."
"Provides flexibility to tune the relevance and ranking of results."
"The solution is very good with no issues or glitches."
"The solution has great scalability."
"The initial setup is very easy for small environments."
"We can easily collect all the data and view historical trends using the product. We can view the applications and identify the issues effectively."
"I am impressed with the product's Logstash. The tool is fast and customizable. You can build beautiful dashboards with it. It is useful and reliable."
"It is stable."
"Dashboard is very customizable."
"I find the solution to be fast."
 

Cons

"The time it takes for indexing documents could be reduced."
"There are some token limits."
"The different applications need to be individually deployed."
"There are challenges with performance management and scalability."
"Something that could be improved is better integrations with Cortex and QRadar, for example."
"Both the graph feature and the reporting feature are a little bit lacking. The alerting also needs to be improved."
"Elastic Enterprise Search could improve the report templates."
"Kibana should be more friendly, especially when building dashboards."
"The reports could improve."
"There are potential improvements based on our client feedback, like unifying the licensing cost structure."
 

Pricing and Cost Advice

"The pricing falls in the medium range."
"There is a free version, and there is also a hosted version for which you have to pay. We're currently using the free version. If things go well, we might go for the paid version."
"We are paying $1,500 a month to use the solution. If you want to have endpoint protection you need to pay more."
"We use the free version for some logs, but not extensive use."
"We are using the free version and intend to upgrade."
"Elastic Search is open-source, but you need to pay for support, which is expensive."
"The price of Elastic Enterprise is very, very competitive."
"The basic license is free, but it comes with a lot of features that aren't free. With a gold license, we get active directory integration. With a platinum license, we get alerting."
"The cost varies based on factors like usage volume, network load, data storage size, and service utilization. If your usage isn't too extensive, the cost will be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
19%
Manufacturing Company
10%
Retailer
5%
Computer Software Company
18%
Financial Services Firm
15%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon Kendra?
We have good use cases where stability is everything. So it's a stable solution.
What is your experience regarding pricing and costs for Amazon Kendra?
The pricing falls in the medium range. The cost depends on the size of your use case because it has a fixed cost, not a variable. The licensing is on a monthly basis. There are no extra costs. Only...
What needs improvement with Amazon Kendra?
There are some token limits. We cannot ask questions with more than 30 tokens. Access cannot be more than 200 tokens. And the token is also, like, one point. Then views are very hard limits, and it...
What do you like most about ELK Elasticsearch?
Logsign provides us with the capability to execute multiple queries according to our requirements. The indexing is very high, making it effective for storing and retrieving logs. The real-time anal...
What is your experience regarding pricing and costs for ELK Elasticsearch?
I don't know about pricing. That is dealt with by the sales team and our account team. I was not involved with that.
What needs improvement with ELK Elasticsearch?
I found an issue with Elasticsearch in terms of aggregation. They are good, yet the rules written for this are not really good. There is a maximum of 10,000 entries, so the limitation means that if...
 

Comparisons

 

Also Known As

No data available
Elastic Enterprise Search, Swiftype, Elastic Cloud
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Find out what your peers are saying about Amazon Kendra vs. Elastic Search and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.