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Amazon Kendra vs Elastic Search comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon Kendra
Ranking in Search as a Service
2nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Elastic Search
Ranking in Search as a Service
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
65
Ranking in other categories
Indexing and Search (1st), Cloud Data Integration (11th), Vector Databases (1st)
 

Mindshare comparison

As of November 2024, in the Search as a Service category, the mindshare of Amazon Kendra is 20.2%, down from 21.6% compared to the previous year. The mindshare of Elastic Search is 12.2%, up from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service
 

Featured Reviews

AM
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
There are many valuable features. For example, there are many documents that contain a lot of legal information. So we want to understand whether all the documents have the required complaint-related information or not, and whether they are following the standard policies of documentation. We have multiple documents, so we don't know which document has the sought-after information. Therefore, we want to perform an enterprise search on it. So there are a lot of use cases we are trying to build using these newer technologies, specifically Kendra. Moreover, Kendra has AI, which has an upper edge, and that is really helpful. It has a nice AI inbuilt, which improves the search part of it.
Saurav Kumar - PeerSpot reviewer
Provides us with the capability to execute multiple queries according to our requirements
Logsign provides us with the capability to execute multiple queries according to our requirements. The indexing is very high, making it effective for storing and retrieving logs. The real-time analytics with Elastic benefits us due to the huge traffic volume in our organization, which reaches up to 60,000 requests per second. With logs of approximately 25 GB per day, manually analyzing traffic behavior, payloads, headers, user agents, and other details is impractical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides flexibility to tune the relevance and ranking of results."
"We have good use cases where stability is everything. So it's a stable solution."
"We had many reasons to implement Elasticsearch for search term solutions. Elasticsearch products provide enterprise landscape support for different areas of the company."
"The most valuable features are the detection and correlation features."
"The products comes with REST APIs."
"Elasticsearch includes a graphical user interface (GUI) called Kibana. The GUI features are extremely beneficial to us."
"The forced merge and forced resonate features reduce the data size increasing reliability."
"I have found the sort capability of Elastic very useful for allowing us to find the information we need very quickly."
"Dashboard is very customizable."
"The most valuable features are its user-friendly interface and seamless navigation."
 

Cons

"There are some token limits."
"The time it takes for indexing documents could be reduced."
"Ratio aggregation is not supported in this solution."
"There are a lot of manual steps on the operating system. It could be simplified in the user interface."
"It should be easier to use. It has been getting better because many functions are pre-defined, but it still needs improvement."
"Elastic Search should provide better guides for developers."
"Elastic Enterprise Search's tech support is good but it could be improved."
"Its licensing needs to be improved. They don't offer a perpetual license. They want to know how many nodes you will be using, and they ask for an annual subscription. Otherwise, they don't give you permission to use it. Our customers are generally military or police departments or customers without connection to the internet. Therefore, this model is not suitable for us. This subscription-based model is not the best for OEM vendors. Another annoying thing about Elasticsearch is its roadmap. We are developing something, and then they say, "Okay. We have removed that feature in this release," and when we are adapting to that release, they say, "Okay. We have removed that one as well." We don't know what they will remove in the next version. They are not looking for backward compatibility from the customers' perspective. They just remove a feature and say, "Okay. We've removed this one." In terms of new features, it should have an ODBC driver so that you can search and integrate this product with existing BI tools and reporting tools. Currently, you need to go for third parties, such as CData, in order to achieve this. ODBC driver is the most important feature required. Its Community Edition does not have security features. For example, you cannot authenticate with a username and password. It should have security features. They might have put it in the latest release."
"There is another solution I'm testing which has a 500 record limit when you do a search on Elastic Enterprise Search. That's the only area in which I'm not sure whether it's a limitation on our end in terms of knowledge or a technical limitation from Elastic Enterprise Search. There is another solution we are looking at that rides on Elastic Enterprise Search. And the limit is for any sort of records that you're doing or data analysis you're trying to do, you can only extract 500 records at a time. I know the open-source nature has a lot of limitations, Otherwise, Elastic Enterprise Search is a fantastic solution and I'd recommend it to anyone."
"Elastic Search could benefit from a more user-friendly onboarding process for beginners."
 

Pricing and Cost Advice

"The pricing falls in the medium range."
"The solution is affordable."
"We are using the open-sourced version."
"The solution is less expensive than Stackdriver and Grafana."
"This is a free, open source software (FOSS) tool, which means no cost on the front-end. There are no free lunches in this world though. Technical skill to implement and support are costly on the back-end with ELK, whether you train/hire internally or go for premium services from Elastic."
"We are using the free open-sourced version of this solution."
"The solution is free."
"We are paying $1,500 a month to use the solution. If you want to have endpoint protection you need to pay more."
"To access all the features available you require both the open source license and the production license."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
18%
Manufacturing Company
9%
Government
6%
Computer Software Company
18%
Financial Services Firm
15%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon Kendra?
We have good use cases where stability is everything. So it's a stable solution.
What is your experience regarding pricing and costs for Amazon Kendra?
The pricing falls in the medium range. The cost depends on the size of your use case because it has a fixed cost, not a variable. The licensing is on a monthly basis. There are no extra costs. Only...
What needs improvement with Amazon Kendra?
There are some token limits. We cannot ask questions with more than 30 tokens. Access cannot be more than 200 tokens. And the token is also, like, one point. Then views are very hard limits, and it...
What do you like most about ELK Elasticsearch?
Logsign provides us with the capability to execute multiple queries according to our requirements. The indexing is very high, making it effective for storing and retrieving logs. The real-time anal...
What is your experience regarding pricing and costs for ELK Elasticsearch?
I am not directly involved with pricing or setup costs. While I know a portion is open-source, a paid version might be necessary.
What needs improvement with ELK Elasticsearch?
An improvement would be to have an interface that allows easier navigation and tracing of logs. The current system requires manually inputting dates to verify alerts. A visual timeline that pinpoin...
 

Comparisons

 

Also Known As

No data available
Elastic Enterprise Search, Swiftype, Elastic Cloud
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Find out what your peers are saying about Amazon Kendra vs. Elastic Search and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.