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Amazon OpenSearch Service vs Cross-Enterprise Application Performance Management comparison

Amazon Web Services (AWS) and Broadcom are both solutions in the Application Performance Monitoring (APM) and Observability category. Amazon Web Services (AWS) is ranked #35 with an average rating of 7.5, while Broadcom is ranked #49 with an average rating of 7.0. Amazon Web Services (AWS) holds a 1.7% mindshare in APM, compared to Broadcom’s 0.0% mindshare. Additionally, 80% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 50% of Broadcom users who would recommend it.
Amazon OpenSearch Service
Read 5 Amazon OpenSearch Service reviews
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  • 1,167 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Cross-Enterprise Application Performance Management and Amazon OpenSearch Service compete in the application performance and search/analytics categories respectively. Cross-Enterprise has the upper hand in support and user feedback, while Amazon OpenSearch justifies its higher cost with advanced features.

Features: Cross-Enterprise offers comprehensive monitoring, efficient troubleshooting capabilities, and performance issue tracking. Amazon OpenSearch provides powerful search functionality, scalability for large datasets, and caters to complex queries. Cross-Enterprise’s holistic approach to performance management contrasts with Amazon OpenSearch’s specialized focus on search and analytics.

Room for Improvement: Users suggest Cross-Enterprise could improve intuitive navigation, integration with third-party services, and overall usability. Amazon OpenSearch users indicate the need for better support for different data types, enhanced visualization tools, and expanded functional capabilities.

Ease of Deployment and Customer Service: Cross-Enterprise is praised for straightforward setup and effective customer support, making it accessible to various organization sizes. Amazon OpenSearch, although robust, can present complexities during deployment but offers extensive documentation and consistent service support.

Pricing and ROI: Cross-Enterprise is considered cost-effective with a favorable ROI due to its inclusive features and reasonable setup costs. Amazon OpenSearch, while more expensive, is considered worth the investment by users requiring its high-end search and analytics capabilities.

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To learn more, read our detailed Amazon OpenSearch Service vs. Cross-Enterprise Application Performance Management Report (Updated: April 2025).
Buyer's Guide
Amazon OpenSearch Service vs. Cross-Enterprise Application Performance Management
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Application Performance Monitoring (APM) and Observability
35th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Log Management (30th)
Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
49th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon OpenSearch Service is 1.7%, up from 0.0% compared to the previous year. The mindshare of Cross-Enterprise Application Performance Management is 0.0%, down from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

VijayKumar27 - PeerSpot reviewer
Effective as a vector store, serverless architecture but there aren't enough security features
The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.
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Mohammed Shahpoup - PeerSpot reviewer
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"The business analytics capabilities are the most important feature it provides."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"This service already sorts data like vectors. They have classified the storage pre-defined."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"The customer service is excellent, rated nine out of ten."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"All solutions from Broadcom are very easy to install."
"The technical support and documentation are quite good."
 

Cons

"One improvement I would like to see is support for auto-scaling."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"They can enhance data visualization."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"One improvement I would like to see is support for auto-scaling."
"They lack support and presence in Egypt."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
 

Pricing and Cost Advice

Information not available
"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
8%
Government
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
See all answers
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
Amazon OpenSearch Service is a bit costly compared to self-hosted Elasticsearch due to the managed service pricing.
See all answers
What needs improvement with Amazon OpenSearch Service?
One improvement I would like to see is support for auto-scaling. The current configuration does not support automatic scaling based on server load, requiring us to manage the scaling manually. Addi...
See all answers
What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?
I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...
See all answers
What needs improvement with Cross-Enterprise Application Performance Management?
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has suc...
See all answers
What is your primary use case for Cross-Enterprise Application Performance Management?
At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...
See all answers
 

Comparisons

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Compared 30% of the time
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Datadog vs Amazon OpenSearch Service
Compared 18% of the time
Amazon CloudWatch vs Amazon OpenSearch Service Logo
Amazon CloudWatch vs Amazon OpenSearch Service
Compared 14% of the time
Dynatrace vs Amazon OpenSearch Service Logo
Dynatrace vs Amazon OpenSearch Service
Compared 5% of the time
New Relic vs Amazon OpenSearch Service Logo
New Relic vs Amazon OpenSearch Service
Compared 4% of the time
More Amazon OpenSearch Service Competitors
No data available
 

Product Reports

Buyer's Guide
Amazon OpenSearch Service
April 2025
Amazon OpenSearch Service reportDownload Amazon OpenSearch Service product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2025
Cross-Enterprise Application Performance Management reportDownload Cross-Enterprise Application Performance Management product report
 

Also Known As

No data available
CA Cross-Enterprise Application Performance Management
 

Overview

Amazon OpenSearch Service is often used for log analysis, real-time application monitoring, and searching large datasets. Users benefit from its scalability, ease of use, and AWS integration, appreciating its capability to handle high data volumes while providing efficient search functionalities.

Many users choose Amazon OpenSearch Service for its powerful search and indexing capabilities, real-time analytics, and strong integration with AWS services. Key highlights include minimal downtime, detailed documentation, and efficient data processing. Scalability and automatic scaling are standout features, enabling users to manage high data volumes seamlessly. However, there is a call for improved integration, enhanced stability, and better support. Some users find the setup and configuration process challenging and desire more customization options for security features.

What are the key features of Amazon OpenSearch Service?
  • Scalability: Automatically scales to accommodate data growth and workload fluctuations.
  • Real-Time Analytics: Provides up-to-date insights and monitoring for applications.
  • Integration with AWS: Easily integrates with other AWS services, enhancing workflows.
  • Powerful Search Capabilities: Fast and efficient search and indexing functionalities.
  • Detailed Documentation: Comprehensive guides and resources to assist users.
  • Security Features: Flexible security options to protect data and manage access.
What benefits should users look for in reviews?
  • Efficiency: Quick data processing and minimal downtime.
  • Scalability: Ability to handle increasing data volumes without manual intervention.
  • Ease of Use: User-friendly interface and management tools.
  • Reliability: Consistent performance with robust support for data management workflows.
  • Integration: Seamless integration with existing AWS services and infrastructure.

In industries such as finance, healthcare, and e-commerce, Amazon OpenSearch Service is implemented to manage and analyze large datasets in real time. Companies benefit from its ability to monitor application performance, analyze log data, and enhance search functionalities, leading to improved operational efficiency and decision-making processes.

Amazon Web Services (AWS)

CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

Broadcom
 

Sample Customers

Information Not Available
NIIT Technologies, Cetip Safeguards
Buyer's Guide
Amazon OpenSearch Service vs. Cross-Enterprise Application Performance Management
April 2025
Free Report: Amazon OpenSearch Service vs. Cross-Enterprise Application Performance Management
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