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Amazon OpenSearch Service vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Application Performance Monitoring (APM) and Observability
40th
Ranking in Log Management
37th
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
345
Ranking in other categories
Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)
 

Featured Reviews

VijayKumar27 - PeerSpot reviewer
Effective as a vector store, serverless architecture but there aren't enough security features
The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.
Manish Ved - PeerSpot reviewer
Solution has a useful AI engine, but the reports could be a bit better
We are typically about a version or two behind. We are on the managed solution. Our model of deployment is on-premises. I would say there are a couple of thousand users of this solution in our company. We are also planning on increasing the usage as our apps migrate to the cloud. I would advise other people looking into solutions, to do their homework beforehand and not assume that by deploying all the tools everything will automatically work, so there's still a lot of configuration involved. I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This service already sorts data like vectors. They have classified the storage pre-defined."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"The business analytics capabilities are the most important feature it provides."
"The customer service is excellent, rated nine out of ten."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"Dynatrace positively impacts my organization in various ways."
"We are using it on most of our platforms, which are on a big scale and across the globe."
"PurePath is one of the best features."
"I like the solution's tracing feature."
"My primary use of the tool is to keep revenue coming into the business and to use it to help our business team in running their site analytics and web performance tools. They have things like Adobe Analytics that provide them with one layer of data. We use Dynatrace as another railroad metric to both confirm the Adobe Analytics data and enhance it in certain places where Adobe won't give us the answers that we need. In terms of metrics, we've had roughly about 120,000 unique sessions per hour on our website. So, we're capturing a lot of session data and real user data, and all of that data is kept in user sessions. We can look this information up by user ID to tag any given session that we want to find by date/client. E.g., if the user said that they had an issue last Thursday at 11:00 PM, then we can just do a search on their email address, go through all their sessions, and find the one that they mentioned, then dig directly into that one."
"Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications."
"The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths."
"It is a 100 percent stable solution...Dynatrace is a highly scalable product since it is a SaaS-based application."
 

Cons

"One improvement I would like to see is support for auto-scaling."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"They can enhance data visualization."
"One improvement I would like to see is support for auto-scaling."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"The solution is a bit pricey."
"The new Dynatrace solution lacks test-automation integration inside the CI pipeline. I hope that will arrive soon."
"I have not had very positive experiences with tech support in the last year. I found them to be arrogant, rude, not solving my problems, and not interested in solving my problems."
"If you want to see a month's data, it keeps on spinning. Here is an improvement which needs to happen, which is the case with all applications or tools. There is a lot of data, and either we have to change the way we are logging or the application needs to be enhanced."
"The one area that we get value out of now, where we would love to see additional features, is the Session Replay. The ability to see how one individual uses a particular feature is great. But what we'd really like to be able to see is how a large group of people uses a particular feature. I believe Dynatrace has some things on its roadmap to add to Session Replay that would allow us those kinds of insights as well."
"Due to the fact that you doing a lot, you have a problem with the learning curve. We're really looking for ways to make this product more accessible."
"One thing that would help it tighter integration with DCRUM. It's somewhat difficult to drill down and see everything, but I think that's in the future versions. We just haven't seen that yet."
"They should provide a guide to arrive at the solution for non-super experts."
 

Pricing and Cost Advice

Information not available
"They could improve their price ranges, as there is no option for startups or testing."
"There was also some complexity in the adoption rate of it because of how costly the licensing is."
"Dynatrace is an expensive solution."
"I would like to see them improve on their licensing and the cost. It's been a challenge for us because the way they have it broken out right now, you have to buy it by units. It's hard for us to know where to put those units because our company is broken up into all these different business units, so it's been challenging in that sense. I just would like to see them improve that model a little bit."
"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for."
"The licensing for Dynatrace is high. If you want to go for monitoring solutions, then why Dynatrace? If you have a particular budget, you can go for many other monitoring tools - apart from Dynatrace - and they can help you more and give more data than Dynatrace can. It's not worth the money that you spend for Dynatrace."
"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."
"There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
Amazon OpenSearch Service is a bit costly compared to self-hosted Elasticsearch due to the managed service pricing.
What needs improvement with Amazon OpenSearch Service?
One improvement I would like to see is support for auto-scaling. The current configuration does not support automatic scaling based on server load, requiring us to manage the scaling manually. Addi...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Overview

 

Sample Customers

Information Not Available
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Amazon OpenSearch Service vs. Dynatrace and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.