Their pricing structure is always a big topic. It's so difficult to understand. I had a personal account once, and I was so scared to type in my credit card because I wasn't sure how much I would be charged. At home, I might turn on the VM to test something, and I might be on there for three minutes wondering how much it could cost. The solution might tell you there are so many hours of free usage and a free VM, but it's still scary because you don't know how much it will cost, even if you go over one second. The price structure needs massive simplifying and made crystal clear so people know what they're paying.
