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Anthology Engage vs Salesforce comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Anthology Engage
Ranking in Customer Experience Management
16th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Salesforce
Ranking in Customer Experience Management
3rd
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
36
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Customer Experience Management category, the mindshare of Anthology Engage is 1.9%, down from 2.8% compared to the previous year. The mindshare of Salesforce is 6.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management
 

Featured Reviews

Use Anthology Engage?
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Chandan-Kumar - PeerSpot reviewer
The order form they use is quite easy to use but has room for business sector maturity
For a common business, I would recommend Salesforce if they face any challenges, especially because the cloud version is quite handy. However, for manufacturing-type companies, I would not recommend Salesforce as it is too simple and might not cover all their requirements. I'd rate the solution seven out of ten.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Educational Organization
12%
Computer Software Company
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Salesforce?
The solution's analytics reporting features are quite good.
What is your experience regarding pricing and costs for Salesforce?
Pricing is something I'm not directly involved with, as I'm just looking at the data competencies and how exactly things are running.
What needs improvement with Salesforce?
More understanding from the business standpoint will help Salesforce. It needs more maturity towards different business sectors such as retail, manufacturing, and semiconductors. It's very good for...
 

Comparisons

No data available
 

Also Known As

Talisma Digital Customer Engagement Platform, Talisma DCEP, Talisma Digital Platform
No data available
 

Overview

 

Sample Customers

Kotak General Insurance, CHILDLINE India Foundation (CIF), JetPrivilege, Prevas
Information Not Available
Find out what your peers are saying about Qualtrics, ServiceNow, Salesforce and others in Customer Experience Management. Updated: January 2025.
837,501 professionals have used our research since 2012.