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Anthology Engage vs Salesforce comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Anthology Engage
Ranking in Customer Experience Management
16th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Salesforce
Ranking in Customer Experience Management
3rd
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Customer Experience Management category, the mindshare of Anthology Engage is 1.9%, down from 2.8% compared to the previous year. The mindshare of Salesforce is 6.3%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management
 

Featured Reviews

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Alona Bean - PeerSpot reviewer
Automating processes saves time for strategic tasks and provides excellent support
One of the best features Salesforce offers is the ability to design custom workflow processes. This has reduced time significantly, saving hours of manual work since it is now automated via Salesforce. Automating manual processes has streamlined my work, allowing me to dedicate time to more important tasks instead of wasting time on manual data entry.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Educational Organization
13%
Comms Service Provider
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Salesforce?
The solution's analytics reporting features are quite good.
What is your experience regarding pricing and costs for Salesforce?
Pricing is something I'm not directly involved with, as I'm just looking at the data competencies and how exactly things are running.
What needs improvement with Salesforce?
There isn't a particular improvement I can mention at the moment, but I would like to return to the topic later.
 

Comparisons

No data available
 

Also Known As

Talisma Digital Customer Engagement Platform, Talisma DCEP, Talisma Digital Platform
No data available
 

Overview

 

Sample Customers

Kotak General Insurance, CHILDLINE India Foundation (CIF), JetPrivilege, Prevas
Information Not Available
Find out what your peers are saying about Qualtrics, ServiceNow, Salesforce and others in Customer Experience Management. Updated: March 2025.
842,296 professionals have used our research since 2012.