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AppDynamics Browser Real-User Monitoring vs Grafana comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppDynamics Browser Real-Us...
Ranking in Application Performance Monitoring (APM) and Observability
37th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics Browser Real-User Monitoring is 0.2%, down from 0.3% compared to the previous year. The mindshare of Grafana is 7.2%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Nuno Rosa - PeerSpot reviewer
End-to-end visibility, feature-rich, but the support could be improved
As AppDynamics partners, we are fully aware of the roadmap, but I would like them to enhance their SAP monitoring. One of the features that I would like to see is centralized agent management in the platform console. While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.
Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the end-user monitoring."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"It provides a lot of data, so it helps businesses identify their user base."
"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"We can see the customer's path from their computer to the backend systems."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"The best feature was the creation of graphs and trends."
"Great capacity planning and the solution has a great GUI."
"The dashboards are very easy to work with."
"Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards."
"The most important feature of Grafana is its alarm formatting capability."
"It integrates well with other solutions."
"The solution can scale well."
"We can write queries in different languages, which is beneficial for visualization."
 

Cons

"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"They do not have robust documentation."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"The interface and user experience could be better."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"The pricing falls within the mid-range category."
"I would like to see support for mobile testing and mobile monitoring."
"More dashboard is required, out-of-the-box, for OpenNMS."
"The main drawback is the necessity for endpoint monitoring."
"There are some areas of network drives that are not showing as expected based on server usage."
"There are not a lot of plugins for financial market monitoring."
"​The security needs to be improved, such as the capacity to add permissions on dashboards.​"
"I would like the ability to download my results into any format in order to share the information with my clients."
"The technical support has room for improvement."
"They should improve the functioning of its editing tool."
 

Pricing and Cost Advice

"The pricing needs to come down."
"This price of this product is expensive."
"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
"AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."
"AppDynamics is more expensive than competitors."
"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
"The solution is expensive."
"You need to purchase the solution's license for its commercial use."
"I give the price an eight out of ten."
"I am using an open-source version"
"I use the open source model so it is free."
"We are using the open-source license."
"We use the open-source version of Grafana."
"​Grafana is free and open source.​"
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
22%
Government
7%
Insurance Company
6%
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AppDynamics Browser Real-User Monitoring?
One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.
What is your experience regarding pricing and costs for AppDynamics Browser Real-User Monitoring?
The pricing falls within the mid-range category. I would rate it between three to five because considering the features provided, it offers value for money. If utilized effectively, the investment ...
What needs improvement with AppDynamics Browser Real-User Monitoring?
In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elemen...
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I used the open-source version for my learning, which was free. In an enterprise setting, pricing is reasonable, as many customers use it.
What needs improvement with Grafana?
Grafana could consider building its own metrics system to eliminate the reliance on other tools like Prometheus, providing a one-stop solution.
 

Learn More

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Overview

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. Grafana and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.