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AppDynamics Browser Real-User Monitoring vs Grafana comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

AppDynamics Browser Real-Us...
Ranking in Application Performance Monitoring (APM) and Observability
37th
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
8.0
Number of Reviews
39
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics Browser Real-User Monitoring is 0.2%, down from 0.3% compared to the previous year. The mindshare of Grafana is 7.2%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Nuno Rosa - PeerSpot reviewer
May 5, 2022
End-to-end visibility, feature-rich, but the support could be improved
I am not a user, I am an implementer. For EUC, one of the use cases would be to monitor online shopping from retail, for example, to understand the client's journey and if they are experiencing any difficulties in, at the very least, making their purchase or browsing, the front-end of a specific…
AbhishekGupta - PeerSpot reviewer
Oct 8, 2022
Beneficial operational excellence, reliable, and scalable
We are using Grafana for observability dashboards Grafana has helped our organization with observability and operational excellence. Operational excellence is a key part of any organization from a data platform perspective and setting the alerts and monitoring policies on Grafana was easy. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"We can see the customer's path from their computer to the backend systems."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data."
"The dashboards are the most valuable features."
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"It provides a graphical representation and it's clear to see what's happening."
"The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company."
"The solution has good features."
 

Cons

"I would like to have customizable dashboards to use when I am monitoring certain applications."
"I would like to see support for mobile testing and mobile monitoring."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"They do not have robust documentation."
"The interface and user experience could be better."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"The service dashboard is very hard and needs improvement."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"Multiple dashboards combined into one dashboard has slowed things down for us."
"It would be helpful if they simplified the data source."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
 

Pricing and Cost Advice

"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
"This price of this product is expensive."
"AppDynamics is more expensive than competitors."
"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
"The pricing needs to come down."
"AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."
"The solution is expensive."
"Since Grafana is an open-source solution, it is free of cost."
"I am using an open-source version"
"I give the price an eight out of ten."
"It's free of cost; it operates as an open-source tool."
"We are using the open-source license."
"I use the open source model so it is free."
"My company uses the open-source version of Grafana, so it's free."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
24%
Retailer
8%
Manufacturing Company
5%
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AppDynamics Browser Real-User Monitoring?
One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.
What is your experience regarding pricing and costs for AppDynamics Browser Real-User Monitoring?
The pricing falls within the mid-range category. I would rate it between three to five because considering the features provided, it offers value for money. If utilized effectively, the investment ...
What needs improvement with AppDynamics Browser Real-User Monitoring?
In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elemen...
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
What needs improvement with Grafana?
Grafana could improve by having its own query language. Currently, it uses languages like Prometheus or InfluxDB, which not everyone knows. Their query language should be easier.
 

Learn More

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Overview

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. Grafana and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.