AppDynamics vs ThousandEyes comparison

The compared AppDynamics and Cisco solutions aren't in the same category. AppDynamics is ranked #5 in APM , with an average rating of 8.2, and holds a 5.4% mindshare in the category. Cisco is ranked #9 in NMS , with an average rating of 8.3, and holds a 4.3% mindshare. Additionally, 89% of AppDynamics users are willing to recommend the solution, compared to 100% of Cisco users who would recommend it.

AppDynamics

Read 156 AppDynamics reviews

15,054 Views
9,654 Comparison Views

89% willing to recommend

ThousandEyes

Read 16 ThousandEyes reviews

6,668 Views
4,770 Comparison Views

100% willing to recommend

AppDynamics

ThousandEyes

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between AppDynamics and ThousandEyes based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: November 2024).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

November 2024

Download the complete report

Helped 815,854 peers since 2012

Categories and Ranking

AppDynamics

Average Rating

8.2

Number of Reviews

156

Ranking in other categories

Application Performance Monitoring (APM) and Observability (5th), Mobile APM (3rd), Container Monitoring (3rd)

ThousandEyes

Average Rating

8.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (9th), Cloud Monitoring Software (18th)

Mindshare comparison

AppDynamics and ThousandEyes aren’t in the same category and serve different purposes. AppDynamics is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 5.4%, down 6.5% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 4.3% mindshare, up 4.0% since last year.

Application Performance Monitoring (APM) and Observability

Network Monitoring Software

Featured Reviews

Venus Yaker Dalton

Information Technology Specialist at 3M

Oct 5, 2023

Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping

As for areas of improvement, AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning. This would allow the tool to automatically analyze and correlate application performance and behavior data to detect patterns and anomalies not evident to users. Additionally, the ability to track performance in multi-cloud environments would be valuable as many organizations are adopting hybrid cloud or multi-cloud strategies. In terms of additional features, it would be beneficial to include a capacity management module that allows operations teams to proactively plan and adjust capacity, avoiding performance issues related to lack of resources.

Read full review

Satyavrat Nirala

Founder at Mindclick Consulting

Aug 14, 2024

Offers user monitoring and Internet insights and include customer journeys

It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."

"Once you get past installation, AppDynamics is highly stable and we get good results."

"I find troubleshooting is quicker because we can drill down into the end points and see which endpoints are getting critical. Visibility-wise, the micro details are easy to find."

"It helped to find quick solutions for specific business transactions."

"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."

"The most valuable feature of AppDynamics is its ability to track the transactions between different applications."

"The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site."

"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."

More AppDynamics pros

"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."

"The company provides excellent service."

"ThousandEyes gives companies better visibility."

"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."

"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."

"It's fairly easy to set up."

"The most valuable features are integration and ease of use."

"The solution's most valuable feature is network security."

More ThousandEyes pros

Cons

"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."

"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."

"This solution is expensive."

"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."

"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."

"AppDynamics's agent management could be improved."

"We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues."

"There needs to be an option to capture all the sessions for all the users, not just samplings."

More AppDynamics cons

"ThousandEyes could improve the dashboards by adding more features."

"The solution's network and reporting could be improved."

"There is room for improvement in terms of customization and user-friendliness."

"It would be nice if the solution covered other areas like server monitoring."

"Presently, it lacks the ability to integrate with other Cisco products."

"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."

"The guest portal is hard to use."

"It might be practical to extend monitoring capabilities to include network devices"

More ThousandEyes cons

Pricing and Cost Advice

"The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."

"I would say the solution is affordable because it is widely used across financial service sectors."

"Our purchasing experience through the AWS Marketplace has been pretty painless."

"There is no standard license instead, the license is adapted to the organization's requirements."

"As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."

"We are looking forward to purchasing the solution on the AWS Marketplace."

"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."

"Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later."

More AppDynamics pricing and cost advice

"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."

"The solution costs several thousand dollars per year."

"The solution's pricing is cheap; I rate it a five out of ten."

"It is a quite expensive solution."

"The solution is cheap."

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

815,854 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

48%

Financial Services Firm

16%

Computer Software Company

Manufacturing Company

Computer Software Company

24%

Financial Services Firm

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about ThousandEyes?

The solution is very easy to use.

See all answers

What needs improvement with ThousandEyes?

When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...

See all answers

Comparisons

Dynatrace vs AppDynamics

Compared 20% of the time

Datadog vs AppDynamics

Compared 10% of the time

Splunk Enterprise Security vs AppDynamics

Compared 9% of the time

New Relic vs AppDynamics

Compared 7% of the time

ManageEngine Applications Manager vs AppDynamics

Compared 2% of the time

More AppDynamics Competitors

Cisco Provider Connectivity Assurance vs ThousandEyes

Compared 9% of the time

SolarWinds NPM vs ThousandEyes

Compared 8% of the time

Cisco Secure Network Analytics vs ThousandEyes

Compared 7% of the time

Dynatrace vs ThousandEyes

Compared 6% of the time

NETSCOUT nGeniusONE vs ThousandEyes

Compared 4% of the time

More ThousandEyes Competitors

Product Reports

Buyer's Guide

AppDynamics

November 2024

Download AppDynamics product report

Buyer's Guide

ThousandEyes

October 2024

Download ThousandEyes product report

Also Known As

AppD, AppDynamics APM

No data available

Learn More

AppDynamics

Cisco

Overview

AppDynamics is a comprehensive tool used for monitoring application performance, identifying user issues, analyzing traffic, managing infrastructure, and performance testing. It supports environments like Kubernetes, WebLogic, and Azure, and is crucial for industries such as banking, telecommunications, and financial services.

AppDynamics offers a robust solution for application performance monitoring, enabling deep diagnostics, transaction tracing, and root cause analysis. Users benefit from its real-time monitoring and comprehensive analytics capabilities. It's designed for ease of implementation and scalability, featuring intuitive dashboards that streamline infrastructure optimization and enhance user experience. AppDynamics supports extensive third-party extensions and provides proactive monitoring and alerting to ensure optimal system health. It assists in troubleshooting, database monitoring, and setting custom alerts to address Java applications and performance challenges efficiently.

What are the most important features of AppDynamics?

Application Performance Monitoring: Real-time insights into application health and performance
Business Transaction Capturing: Detailed tracking of business transactions across the application
Memory Monitoring: Monitoring memory usage to optimize application performance
Analytics: Advanced analytics to understand application and user behavior
Customizable Dashboards: Intuitive dashboards for better visualization and decision-making
Proactive Monitoring and Alerting: Immediate alerts and monitoring to prevent issues before they affect users
Integration Capabilities: Integration with third-party tools to extend functionality
Root Cause Analysis: Deep diagnostics to pinpoint and fix issues promptly
Transaction Mapping: Mapping transactions to understand and improve user journeys
Error Detection: Identifying and diagnosing errors to maintain application stability

What benefits or ROI should users look for in reviews?

Ease of Implementation: Simple deployment process
Scalability: Ability to grow with the organization's needs
Time Savings: Reducing time spent on troubleshooting and issue resolution
Enhanced User Experience: Improving application performance for better user satisfaction
Cost Efficiency: Balancing functionality with cost to deliver value

AppDynamics is widely adopted in banking, telecommunications, and financial services to ensure optimal user experience and system health. Its capabilities support these industries in maintaining robust, efficient, and reliable applications. The tool is instrumental in troubleshooting, performance optimization, and providing a seamless user experience.

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack

Buyer's Guide

Application Performance Monitoring (APM) and Observability

November 2024

Download Free Report

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: November 2024.

DOWNLOAD NOW

815,854 professionals have used our research since 2012.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.