We performed a comparison between AppDynamics and ThousandEyes based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Error analysis in the troubleshooting sections go straight to the point."
"I think the performance and interface are the most important features."
"Being able to install it on-prem and monitor our on-prem infrastructure is important for us... Most of our infrastructure is on-prem. We have highly scalable systems and AppDynamics will help us monitor our load on-prem. Our systems range from simple to the most complex and it gives us the visibility across transactions, in one dashboard."
"The features that I like best are the dashboard and Business Journey."
"We can make custom alerts in our system for specific issues like high CPU utilization or application downtime."
"The most valuable feature of AppDynamics is its ability to track the transactions between different applications."
"The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"It's fairly easy to set up."
"The installation process is not hard at all."
"The company provides excellent service."
"The solution is very easy to use."
"The authentication overall - including to the VPN and LAN - is excellent."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see."
"The dashboard can be better. Also, the automated reports could be improved."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"There are too many installers available for this solution."
"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
"It would help to maybe have a more graphical interface and more user-friendly graphics."
"SQL statement monitoring"
"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."
"It's an expensive solution."
"ThousandEyes could improve the dashboards by adding more features."
"It might be practical to extend monitoring capabilities to include network devices"
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"Presently, it lacks the ability to integrate with other Cisco products."
"I would like the product to offer more agility."
"The guest portal is hard to use."
"They only offer synthetic requests."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. AppDynamics is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and ManageEngine Applications Manager, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and Fortinet FortiSIEM.
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