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AppDynamics vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppDynamics
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
157
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Mobile APM (2nd), Container Monitoring (3rd)
ThousandEyes
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (8th), Cloud Monitoring Software (17th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

AppDynamics and ThousandEyes aren’t in the same category and serve different purposes. AppDynamics is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 5.2%, down 6.3% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 4.2% mindshare, up 4.1% since last year.
Application Performance Monitoring (APM) and Observability
Network Monitoring Software
 

Featured Reviews

Mahesh Deshpande - PeerSpot reviewer
The transition tracing and user experience are good, but performance degrades past 3,000 or so agents
The Kubernetes cluster agent has not yet matured. That's one area that requires a lot of improvement. You have two options for implementing the Kubernetes agent. One is deployed in DocCloud, but you can't download those images from DocCloud for security reasons at most organizations, so this option isn't that useful. The installation for the second option isn't that user-friendly. Transition tracing for the Kubernetes application is challenging. You have to navigate to a new set of user interfaces in AppDynamics, so that's the pain point. There is an icon you need to click on to get a newer user interface.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
"This solution is easy to use and very powerful, it is a complete tool for us."
"Transition tracing is the most valuable is pretty easy and useful, but the user experience piece is also good."
"The most valuable feature is the flow map."
"The release management capabilities are great."
"We have been able to monitor our applications more accurately."
"AppDynamics has been stable."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"It's fairly easy to set up."
"The company provides excellent service."
"The authentication overall - including to the VPN and LAN - is excellent."
"The solution's most valuable feature is network security."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"ThousandEyes gives companies better visibility."
 

Cons

"It would help to maybe have a more graphical interface and more user-friendly graphics."
"There needs to be an option to capture all the sessions for all the users, not just samplings."
"We would love to see support for more types of agents in the mainframe world."
"AppDynamics's agent management could be improved."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
"The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."
"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"
"I feel it needs more holistic integration. It needs more improvement."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"The guest portal is hard to use."
"It would be nice if the solution covered other areas like server monitoring."
"The solution's network and reporting could be improved."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"The tool does not provide features for application-level monitoring."
 

Pricing and Cost Advice

"You are required to purchase licenses whether you use it or not. It is not pay-as-you-use."
"It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI."
"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."
"Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
"It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
"AppDynamics is what I would consider an enterprise-level solution. This means that it's a solution that is intended for use by larger organizations, while small or medium-sized businesses may find it difficult to afford. The number of agents required will also impact the pricing, and smaller companies may only be able to afford a limited number of agents. Essentially, the cost of the solution is not within the reach of every organization, and only some may be able to afford it."
"It would be better if there were more solutions incorporated into the base price. ​"
"It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
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Top Industries

By visitors reading reviews
Educational Organization
51%
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
5%
Computer Software Company
23%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Also Known As

AppD, AppDynamics APM
No data available
 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: December 2024.
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