We compared Appgate SDP and Duo Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Appgate SDP requires a more intricate setup process, but it offers flexibility, resilience, and powerful configuration options. It is considered costly and lacks user-friendly interface. Conversely, Duo Security has a simple setup, provides two-factor authentication, and is commended for its simplicity and time-saving advantages. It faces some compatibility and integration difficulties, but offers affordable pricing and a favorable return on investment. Customer service and support receive high praise for both products.
"It is a scalable solution...The support answers your questions very fast."
"The interface is really friendly. It's simple to understand."
"It is pretty stable."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability."
"One of the most important features is stopping lateral movement across our network."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"It's simple. It's reliable. I haven't had any issues with it."
"Multifactor authentication is the most valuable feature."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"The user interface should be improved as it is not very easy to work with the updates."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"On the cloud, when you make some changes, it may be difficult."
"We had some trouble with the password reset function."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"Duo Security should better organize its tile feature to organize applications better."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
Appgate SDP is ranked 11th in ZTNA as a Service with 6 reviews while Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews. Appgate SDP is rated 8.8, while Cisco Duo is rated 8.8. The top reviewer of Appgate SDP writes "Helps us manage traffic-related issues and streamlines access management for the network ". On the other hand, the top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". Appgate SDP is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Zscaler Zero Trust Exchange, Waverley Labs Open Source Software Defined Perimeter and Netskope Private Access, whereas Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock. See our Appgate SDP vs. Cisco Duo report.
See our list of best ZTNA as a Service vendors and best ZTNA as a Service vendors.
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