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Appian RPA vs Microsoft Power Automate comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Appian RPA
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Process Automation (23rd)
Microsoft Power Automate
Ranking in Robotic Process Automation (RPA)
3rd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
126
Ranking in other categories
Process Mining (2nd)
 

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Appian RPA is 0.4%, up from 0.2% compared to the previous year. The mindshare of Microsoft Power Automate is 21.1%, down from 21.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
MikahSellers - PeerSpot reviewer
Efficient automation with substantial ROI and innovative UI enhancements
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs It allowed us to reduce the level of effort to complete contact processes from one hundred fifty seconds to ninety seconds,…
Nilesh Pundkar - PeerSpot reviewer
Good for email routing and management features but additional costs for plug-ins
Power Automate has fewer features and more limitations in general. It's not as mature a product as some of the others, like UiPath or Automate Anywhere. One of the main issues I've found is that Power Automate struggles with accessing Excel or other Office documents on servers. Even though it's a Microsoft product, we often have to log in through remote systems, and syncing can be problematic due to the way we use servers. At the very least, they should provide access to Office 365 directly, without requiring additional logins on servers. Most people utilizing Power Automate are already working within the Office 365 environment. Any proof of concepts (POCs) using Power Automate would naturally be built on top of Office 365.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The most valuable features for my client are timing and scheduling."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The product effectively handles all the tasks we require."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"It gives us a central place to schedule tasks and run them distributed."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"Appian RPA is super easy to use, offering low code, no code capabilities."
"Microsoft Power Automate is very easy to use."
"We have talked to Microsoft. We're a large company and we're talking to Microsoft on a regular basis. We have a partner we talk to when it comes to Automate. We are absolutely satisfied with technical support."
"This product is a really easy-to-use solution for quickly developing prototypes."
"We have saved thousands of hours by automating tasks that would have been labor-intensive and error-prone if done manually."
"It is very easy to learn and use. It is quite useful for any sort of back-office work. Any kind of work with low and medium complexity is very doable in ProcessRobot. For higher complexity, some refinement is required, but it is doable."
"To me, what's most useful in WinAutomation by Softomotive is that it's quite intuitive, especially because most of the capabilities of the older WinAutomation remain. You also don't need to do or know hard coding, and this is another useful feature of the solution. I also like that WinAutomation by Softomotive integrates very well with Microsoft products, especially Microsoft Office, and this is great news because most companies use Microsoft Office. Having a very good integration with the Microsoft Office suite covers a lot of bases, and is one of the advantages of WinAutomation by Softomotive."
"The most valuable feature is the Office connector, which connects to Excel and Exchange."
"It is Microsoft. So, you get the integration capability."
 

Cons

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The interface could be more user-friendly and easier to navigate."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"There are not any areas that need improvement off the top of my head."
"The UI of the solution is not so good."
"The product should improve its RPA capabilities."
"Things need to be improved with respect to RPA kinds of solutions."
"Any task that is automated needs to be very simple. This tool does not seem to handle complicated tasks very well."
"If someone was just about to start using it, it would be better if it was a bit more user-friendly in terms of understanding function references. I come from a bit of development background. To me, it all makes quite a lot of sense, but someone using it for the first time would probably battle understanding how the functions work. This might be something they could improve on. It would be really useful if it could publish data to Power BI. We like to use Power BI for our reporting, but we can't directly integrate the data across. If there was a way to automate the collection of the data and push it straight into the Power BI platform, it would be quite useful."
"The speed of the application could be improved."
"Microsoft Power Automate could improve by adding more features to the free version it would be good because there are many features that you have to pay for. There are some functions that IT personnel, like myself, have a difficult time using and could be made more user-friendly."
"Power Automate could be improved by adding an internal fuzzy lookup or fuzzy match feature."
 

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."
"It comes with a package that costs approximately $20,000 USD per year."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
Information not available
"I believe one of the advantages of this device is its low cost."
"The pricing is reasonable and the western license is fantastic."
"The price is right. If you have Office 365 It's included."
"You pay for use and if you want a premium connector or adapter, but a lot of things are available for free."
"Licensing is on an annual basis."
"We use Office 365 and this solution is free for me to use with the package we have. We have plans to increase the usage of Microsoft Power Automate."
"I give the cost a three out of ten."
"There are many different ways to license it."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
7%
No data available
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
10%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we ...
What needs improvement with Appian RPA?
There are not any areas that need improvement off the top of my head. It has been 18 months since I worked with the e...
What is your primary use case for Appian RPA?
We were automating customer experience workflows for the contact center, including systems like CRM, service desk sol...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...
 

Also Known As

HelpSystems Automate, Automate
Jidoka RPA
Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
empark, talan, liverpool, ayesa, aeromexico, teknei
1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: March 2025.
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