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AppWorx Workload Automation vs Control-M comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
JAMS automates job management, reducing costs and labor while enhancing efficiency and allowing staff to focus on critical tasks.
Sentiment score
8.2
AppWorx Workload Automation improves efficiency and ROI by enhancing automation, monitoring, and reducing job creation and management times.
Sentiment score
6.4
Control-M enhances efficiency, reduces costs, and boosts productivity by automating tasks and integrating seamlessly across platforms.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
Cloud Engineer at a financial services firm with 501-1,000 employees
The product manages workloads efficiently, allowing our operators to learn and operate it quickly, which underscores its value to our business.
IT Infrastructure Manager with 10,001+ employees
It has significantly reduced the time required for tasks that were previously manual, such as running batch and online jobs and report submissions.
Senior Developer at a manufacturing company with 5,001-10,000 employees
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
Cloud Engineer at a healthcare company with 10,001+ employees
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
Account Executive at a computer software company with 51-200 employees
By implementing automation tools, you can minimize human errors and improve efficiency.
Director of Sales at a tech services company with self employed
 

Customer Service

Sentiment score
6.4
JAMS offers impressive, knowledgeable support with quick, effective solutions, proactively addressing user needs through various channels.
Sentiment score
7.0
AppWorx support is praised for efficiency and availability, though experiences vary due to agreements and third-party complexities.
Sentiment score
7.2
Control-M users appreciate effective technical support, although some suggest improving documentation clarity and initial response speed.
Their response is prompt, exemplifying how support should be.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
They are very quick to respond depending on the issue's severity.
System Engineer at a financial services firm with 1,001-5,000 employees
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
ETL Data Engineer at a tech vendor with 10,001+ employees
Their current support level is really good.
IT Infrastructure Manager with 10,001+ employees
Technical support is managed by third parties now, which complicates direct customer assistance from Broadcom.
Senior Developer at a manufacturing company with 5,001-10,000 employees
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
architect at a tech vendor with 10,001+ employees
The support is accurate, and BMC is always ready to help with queries and complex incidents.
Solutions Consultant at a consultancy with 11-50 employees
The technical support is very polite, helpful, and available 24/7.
Cloud Engineer at a healthcare company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.6
JAMS efficiently scales to handle thousands of jobs daily, offering flexibility, ease, and consistent performance, though licensing may limit scalability.
Sentiment score
6.7
AppWorx Workload Automation's scalability receives mixed reviews, with outdated tech challenges yet some users report satisfactory performance.
Sentiment score
7.5
Control-M efficiently scales for expanding workloads, offering flexibility and robust performance despite some cloud integration and cost concerns.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
System Engineer at a financial services firm with 1,001-5,000 employees
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
Cloud Engineer at a financial services firm with 501-1,000 employees
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
Control-M System Administrator at a insurance company with 10,001+ employees
I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.
Senior Control-M Consultant at Ktsl
It can absorb more workload wherever needed.
Cloud/Devops Engineer at a computer software company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.4
JAMS is stable and reliable, with the desktop version praised, while rare issues are due to external factors.
Sentiment score
8.6
AppWorx Workload Automation is highly stable and reliable, with users confident in its performance despite minor connectivity issues.
Sentiment score
7.7
Control-M is highly stable and reliable, with positive user feedback highlighting its dependable performance and excellent support.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
Being on the new version, there's been zero downtime.
System Engineer at a financial services firm with 1,001-5,000 employees
We have not faced any real issues, and it’s the main reason why we haven't enabled a lot of the redundancy features.
IT Infrastructure Manager with 10,001+ employees
Control-M itself is robust, and it would receive a rating of 10.
Technical architect at a financial services firm with 1,001-5,000 employees
The downtime is higher compared to AWS.
Data scientist at Advarisk
The testing and development phases need to be more rigorous before releasing patches.
Associate Architect at a tech services company with 10,001+ employees
 

Room For Improvement

JAMS users seek enhanced UI, search, automation, security, AI integration, and documentation to improve functionality and performance.
AppWorx Workload Automation needs improvements in UI, security, scalability, AI, mainframe support, and simplified licensing.
Control-M users seek better reporting, integration, customization, user interface, resource efficiency, and a more favorable cost model.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
A major improvement would be the integration of AI to help us accomplish various tasks.
System Engineer at a financial services firm with 1,001-5,000 employees
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
ETL Data Engineer at a tech vendor with 10,001+ employees
AppWorx Workload Automation does not support mainframe environments.
IT Infrastructure Manager with 10,001+ employees
Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs.
Senior Developer at a manufacturing company with 5,001-10,000 employees
They could provide more documentation and tutorials to make the initial setup easier to understand.
Assistant professor at J.P. College of Engineering
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Control-M System Administrator at a insurance company with 10,001+ employees
Documentation should be maintained for all versions since they provided the application.
Sr Manager at Vodafone
 

Setup Cost

JAMS offers competitive pricing for enterprise scheduling, with flexibility in licensing and lower costs than Control-M and Tivoli.
AppWorx Workload Automation pricing receives mixed reviews, with concerns about high costs impacting license renewals and cost structure changes.
Control-M's pricing is perceived as high, with flexibility in job-based models, negotiable terms, and additional feature costs.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
System Engineer at a financial services firm with 1,001-5,000 employees
Licensing now depends on execution counts as opposed to agent counts, leading to increased costs.
Senior Developer at a manufacturing company with 5,001-10,000 employees
The licensing is fair and reasonable for what the product offers.
IT Infrastructure Manager with 10,001+ employees
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Associate Architect at a tech services company with 10,001+ employees
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Senior System Specialist at a financial services firm with 10,001+ employees
Control-M is among the highest-priced solutions in the market.
Control-M System Administrator at a insurance company with 10,001+ employees
 

Valuable Features

JAMS offers automation, intuitive scheduling, and integration, enhancing efficiency with flexible workflows, PowerShell support, and responsive user assistance.
AppWorx Workload Automation offers reliable and flexible scheduling, AI integration, and user-friendly interface for efficient workload management.
Control-M enhances efficiency with easy GUI, flexible automation, cross-platform scheduling, and seamless integration for modern DevOps.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
Cloud Engineer at a financial services firm with 501-1,000 employees
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
System Engineer at a financial services firm with 1,001-5,000 employees
AppWorx Workload Automation's simplicity and powerful functionality are its most valuable features for us.
IT Infrastructure Manager with 10,001+ employees
Atomic Applications Manager is user-friendly and accommodates around 100 users who can monitor and run their jobs effectively.
Senior Developer at a manufacturing company with 5,001-10,000 employees
Automation is more advanced, deployment is fast, and version control has been simplified.
Data scientist at Advarisk
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Cloud Engineer at a healthcare company with 10,001+ employees
If I have a staff that operates Control-M on Windows Server, they will easily pick it up if they need to run it on Unix or mainframes. It's the same interface, saving time and improving efficiency.
IT Guy at a insurance company with 5,001-10,000 employees
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
AppWorx Workload Automation
Ranking in Workload Automation
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Workload Automation
1st
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
179
Ranking in other categories
Process Automation (2nd), Managed File Transfer (MFT) (2nd), AI IT Support (1st)
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of AppWorx Workload Automation is 1.8%, up from 1.5% compared to the previous year. The mindshare of Control-M is 15.2%, down from 25.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Control-M15.2%
JAMS2.6%
AppWorx Workload Automation1.8%
Other80.4%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Srikanth Gubba - PeerSpot reviewer
Senior Developer at a manufacturing company with 5,001-10,000 employees
Automation boosts efficiency with a user-friendly interface
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive. Broadcom should address this by dealing directly with customers again. Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs. Technical support also involves third-party interactions, complicating direct assistance from Broadcom.
RP
Batch Admin at NBC Universal
Brings data together from multiple platforms and optimizes cross-environment orchestration
The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
5%
Manufacturing Company
12%
University
11%
Financial Services Firm
10%
Computer Software Company
9%
Financial Services Firm
26%
Computer Software Company
10%
Manufacturing Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise23
Large Enterprise137
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What is your experience regarding pricing and costs for AppWorx Workload Automation?
Compared to other tools, it is now expensive. Licensing now depends on execution counts as opposed to agent counts, l...
What needs improvement with AppWorx Workload Automation?
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive...
What is your primary use case for AppWorx Workload Automation?
In general, I use Atomic Applications Manager to manage our unique servers in our cloud infrastructure, specifically ...
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful b...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you...
 

Also Known As

No data available
CA Automic Applications Manager
Control M, BMC Control-M Managed File Transfer, BMC Australia CTM
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Sandvik, Hanwha Life
The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski
Find out what your peers are saying about AppWorx Workload Automation vs. Control-M and other solutions. Updated: January 2026.
880,255 professionals have used our research since 2012.