We performed a comparison between Arcserve UDP and Quest NetVault based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"I would recommend it if there is a general case."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The data protection functionality is the most valuable feature of this solution."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"Our customers are happy with the product’s functionality."
"I like the tool's speed."
"The interface is very user-friendly."
"The user interface is good."
"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."
"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."
"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."
"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."
"The solution allows us to block off our network and only give access to whatever we want."
"It has File and SQL backup, which is the main benefit for us."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The support could be more knowledgeable and faster."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"We could not go into granular details of retrieving backup information."
"Backups are very slow and time consuming."
"The solution's reporting could be improved and should provide customized reports."
"The solution can improve by allowing older versions to support the latest version of the OS."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."
"The stability of the solution is poor."
"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."
"The interface can be improved. It should be more clear what features are available and make them easy to find."
"The initial setup is a little complex."
"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."
"I would like to see the option of cloud-based management."
"The product’s SQL backup plugin needs improvement."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Quest NetVault is ranked 46th in Backup and Recovery with 10 reviews. Arcserve UDP is rated 7.6, while Quest NetVault is rated 7.2. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Quest NetVault writes "Easy to use, stable, affordable pricing model, and good technical support". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and Veritas Backup Exec, whereas Quest NetVault is most compared with Veeam Backup & Replication, Quest Rapid Recovery, Veritas NetBackup, Commvault Cloud and Rubrik. See our Arcserve UDP vs. Quest NetVault report.
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