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AWS Security Hub vs ArcSight Enterprise Security Manager (ESM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
Security Information and Event Management (SIEM) (26th)
AWS Security Hub
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (5th), Cloud Security Posture Management (CSPM) (12th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. ArcSight Enterprise Security Manager (ESM) is designed for Security Information and Event Management (SIEM) and holds a mindshare of 1.1%, down 1.7% compared to last year.
AWS Security Hub, on the other hand, focuses on Cloud Security Posture Management (CSPM), holds 4.7% mindshare, down 4.9% since last year.
Security Information and Event Management (SIEM)
Cloud Security Posture Management (CSPM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
MuhammadAzhar Khan - PeerSpot reviewer
Offers best practice recommendations and supports various compliance standards
Security Hub provides insightful information about what is running and where there might be weaknesses. It offers best practice recommendations and supports various compliance standards such as ISO and PCI DSS. Enabling these compliance checks helps identify non-compliant services and suggests steps to achieve compliance. The main advantage is providing information and compliance insights rather than prevention.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"Very good real-time reporting with a good dashboard."
"I am satisfied with the solution's stability."
"Stable solution with good customer service support."
"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log.​"
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"SmartConnector: Normalization parses raw logs and converts them into CEF (common event format). This is the core of the product."
"Security Hub provides insightful information about what is running and where there might be weaknesses."
"Currently, our organization utilizes AWS for various purposes, including SaaS (Software as a Service), PaaS (Platform as a Service), and hosting applications in the cloud. We develop our applications and use AWS services as a platform for basic functions and secondary development needs. Additionally, we rely on PaaS for accounting services. Approximately, 50% of our applications are hosted in the cloud environment, making it a significant part of our current setup."
"The most valuable feature of AWS Security Hub is the ability to track when monitoring is not enabled on any of my resources."
"Very good at detection and providing real-time alerts."
"Cloudposse is a valuable feature as it guarantees my security."
"The best feature of AWS Security Hub is that you can get compliance or your cloud's current security posture."
"AWS Security Hub provides comprehensive alerts about potential compliance issues with CIS standards. The integration with third-party tools is another excellent feature. All our workloads are on AWS."
"The advantage is that it is cloud-native, and we do not need to install agents or sensors to find findings."
 

Cons

"Could benefit from a more modern interface."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud."
"There could be more API features for extracting logs on different devices included in the product."
"​In certain cases, this product does have false positives, which the company should work on."
"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."
"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."
"The tool should improve its UI. It also should make data more searchable."
"There is room for improvement in implementing AI capabilities. It would be beneficial for Security Hub to implement preventative measures and to directly apply recommendations instead of just suggesting them."
"Adding SIEM features would be beneficial because of the limited customization of AWS Security Hub."
"The solution should be easier to learn and use"
"Many findings are too generic or irrelevant to the environment, which can lead to false positives."
"Security Hub is currently not worth investing in, as it requires more configurations and integration with other services to work effectively."
"I would like a more fine-grained capability for creating custom rules and a more user-friendly experience programmatically in writing queries and configuring custom security rules, making it quicker and easier."
"AWS Security Hub should improve the time it takes to update. It takes a long period of time when updating. It can take 24 hours sometimes to update. Additionally, when integrating this solution with more security tools, takes time."
"Shortening the response time for support tickets, particularly in production issues, could make the service more efficient."
 

Pricing and Cost Advice

"It's a good price, it's one of the cheaper solutions."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"There is a license required for this solution."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"The price of AWS Security Hub is average compared to other solutions."
"AWS Security Hub's pricing is pretty reasonable."
"AWS Security Hub is not an expensive tool. I would consider it to be a cheap solution. AWS Security Hub follows the PAYG pricing model, meaning you will have to pay for whatever you use."
"The price of the solution is not very competitive but it is reasonable."
"There are multiple subscription models, like yearly, monthly, and packaged."
"The cost is based on the number of compliances, core checks, and services required, and for more than 10,000 recommendations, the charge is just one dollar."
"The pricing is fine. It is not an expensive tool."
"Security Hub is not an expensive solution."
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is auto-scaling - you will not have to worry about performance impact, you will...
What do you like most about AWS Security Hub?
The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud.
What needs improvement with AWS Security Hub?
There is room for improvement in implementing AI capabilities. It would be beneficial for Security Hub to implement preventative measures and to directly apply recommendations instead of just sugge...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
SQRRL
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Edmunds, Frame.io, GoDaddy, Realtor.com
Find out what your peers are saying about AWS Security Hub vs. ArcSight Enterprise Security Manager (ESM) and other solutions. Updated: October 2024.
838,713 professionals have used our research since 2012.