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AWS Security Hub vs ArcSight Enterprise Security Manager (ESM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
Security Information and Event Management (SIEM) (19th)
AWS Security Hub
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (5th), Cloud Security Posture Management (CSPM) (12th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. ArcSight Enterprise Security Manager (ESM) is designed for Security Information and Event Management (SIEM) and holds a mindshare of 1.1%, down 1.6% compared to last year.
AWS Security Hub, on the other hand, focuses on Cloud Security Posture Management (CSPM), holds 4.6% mindshare, down 5.5% since last year.
Security Information and Event Management (SIEM)
Cloud Security Posture Management (CSPM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
MuhammadAzhar Khan - PeerSpot reviewer
Offers best practice recommendations and supports various compliance standards
Security Hub provides insightful information about what is running and where there might be weaknesses. It offers best practice recommendations and supports various compliance standards such as ISO and PCI DSS. Enabling these compliance checks helps identify non-compliant services and suggests steps to achieve compliance. The main advantage is providing information and compliance insights rather than prevention.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I value the event correlation of this product."
"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers."
"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"It is a robust product and has multiple valuable features."
"I like that AWS Security Hub currently has several good features, around four or five. The technical support for AWS Security Hub is also responsive."
"The most beneficial aspect of Security Hub is its proactive capability, allowing us to identify potential security issues before they escalate."
"The advantage is that it is cloud-native, and we do not need to install agents or sensors to find findings."
"Very good at detection and providing real-time alerts."
"The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud."
"AWS Security Hub can check your infrastructure against multiple compliance frameworks. You can turn on or off specific frameworks based on your needs."
"The most beneficial aspect of Security Hub is its proactive capability, allowing us to identify potential security issues before they escalate."
"AWS Security Hub provides comprehensive alerts about potential compliance issues with CIS standards. The integration with third-party tools is another excellent feature. All our workloads are on AWS."
 

Cons

"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"Customer service and support is our biggest challenge."
"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."
"Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it."
"The onboarding process for this solution could be better. It also needs a better GUI."
"HPE ArcSight has a quite steep learning curve."
"The analytics feature is not reliable and needs improvement for more detailed analysis.​"
"The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration."
"From an improvement perspective, there is a need to add more compliance since, right now, AWS Security Hub only provides four to five compliances to control the tool."
"The support must be quicker."
"Adding SIEM features would be beneficial because of the limited customization of AWS Security Hub."
"Many findings are too generic or irrelevant to the environment, which can lead to false positives."
"AWS Security Hub's configuration and integration are areas where it lacks and needs to improve."
"Security needs to be measured based on their own criteria. We can't add custom criteria specific to our organization. For example, having an S3 bucket publicly available might be flagged as a critical alert, but it might not be critical in a sandbox environment. So, it gets flagged as critical, which becomes a false positive. So, customization options and creating custom dashboards would be areas for improvement."
"We need more granular-level customizations to enable or disable the rules in AWS Security Hub."
"The solution lacks self-sufficiency."
 

Pricing and Cost Advice

"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"It's a good price, it's one of the cheaper solutions."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"There is a license required for this solution."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"There are multiple subscription models, like yearly, monthly, and packaged."
"The price of the solution is not very competitive but it is reasonable."
"AWS Security Hub's pricing is pretty reasonable."
"The cost is based on the number of compliances, core checks, and services required, and for more than 10,000 recommendations, the charge is just one dollar."
"AWS Security Hub is not an expensive tool. I would consider it to be a cheap solution. AWS Security Hub follows the PAYG pricing model, meaning you will have to pay for whatever you use."
"The pricing is fine. It is not an expensive tool."
"The price of AWS Security Hub is average compared to other solutions."
"Security Hub is not an expensive solution."
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
10%
Government
8%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is auto-scaling - you will not have to worry about performance impact, you will...
What do you like most about AWS Security Hub?
The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud.
What needs improvement with AWS Security Hub?
There is room for improvement in implementing AI capabilities. It would be beneficial for Security Hub to implement preventative measures and to directly apply recommendations instead of just sugge...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
SQRRL
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Edmunds, Frame.io, GoDaddy, Realtor.com
Find out what your peers are saying about AWS Security Hub vs. ArcSight Enterprise Security Manager (ESM) and other solutions. Updated: October 2024.
849,210 professionals have used our research since 2012.