ArcSight Enterprise Security Manager (ESM) vs Devo comparison

ArcSight Enterprise Securit...

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Executive SummaryUpdated on Sep 18, 2024

ArcSight Enterprise Security Manager (ESM) and Devo are two competing products in the realm of security management. User reviews indicate that Devo has an edge over ArcSight ESM due to its advanced features and user satisfaction despite ESM's competitive pricing and support.

Features: ArcSight ESM's valuable features include real-time threat detection, comprehensive reporting, and centralized event correlation. Devo, on the other hand, excels with scalability, flexibility, and an adaptable feature set that better aligns with diverse needs.

Room for Improvement: Users suggest that ArcSight ESM could benefit from a more intuitive design, faster processing speeds, and streamlined administration. Devo, while generally well-regarded, could enhance its alerting system, integrate more native connectors, and improve its user interface for better utility.

Ease of Deployment and Customer Service: ArcSight ESM's deployment can be complex, requiring substantial effort and time. Users acknowledge the knowledgeable customer service but often need extensive support. Devo offers a smoother deployment process with thorough documentation and quicker setup. Users find Devo's customer service responsive and helpful, making Devo more user-friendly in terms of deployment and client support.

Pricing and ROI: ArcSight ESM offers competitive pricing and strong support, but some users find the cost high compared to the value delivered. Devo, although expensive, provides high ROI through its features and ease of use. Users generally feel that Devo's benefits justify the price, leading to a higher overall satisfaction with the investment.

To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Devo Report (Updated: January 2025).

ArcSight Enterprise Security Manager (ESM) vs. Devo

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Enterprise Securit...

Ranking in Security Information and Event Management (SIEM)

26th

Average Rating

7.8

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Devo

Ranking in Security Information and Event Management (SIEM)

30th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Log Management (27th), IT Operations Analytics (6th), AIOps (16th)

Mindshare comparison

As of February 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.7% compared to the previous year. The mindshare of Devo is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Ramnesh Dubey

Solutions Architect at Ericsson

Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods

The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Has cloud-first architecture with SIEM technology to run security operations

When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."

"It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service."

"Stable solution with good customer service support."

"It makes maintenance very easy."

"The most useful features are directories, price, and live reporting."

"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."

"Feature-rich solution which provides better network visibility for improved security"

"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."

More ArcSight Enterprise Security Manager (ESM) pros

"The most valuable feature is that it has native MSSP capabilities and maintains perfect data separation. It does all of that in a very easy-to-manage cloud-based solution."

"Devo has a really good website for creating custom configurations."

"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."

"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."

"The alerting is much better than I anticipated. We don't get as many alerts as I thought we would, but that nobody's fault, it's just the way it is."

"Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics."

"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."

"The strength of Devo is not only in that it is pretty intuitive, but it gives you the flexibility and creativity to merge feeds. The prime examples would be using the synthesis or union tables that give you phenomenal capabilities... The ability to use a synthesis or union table to combine all those feeds and make heads or tails of what's going on, and link it to go down a thread, is functionality that I hadn't seen before."

More Devo pros

Cons

"The tool should improve its UI. It also should make data more searchable."

"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."

"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."

"They also could improve the product by integrating user and identity behavior analytics."

"Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it."

"It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are."

"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."

"The dashboard looks a bit cumbersome."

More ArcSight Enterprise Security Manager (ESM) cons

"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."

"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."

"I would like to have the ability to create more complex dashboards."

"We only use the core functionality and one of the reasons for this is that their security operation center needs improvement."

"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts."

"They can improve their AI capabilities"

"Some of the documentation could be improved a little bit. A lot of times it doesn't go as deep into some of the critical issues you might run into. They've been really good to shore us up with support, but some of the documentation could be a little bit better."

"There are some issues from an availability and functionality standpoint, meaning the tool is somewhat slow. There were some slow response periods over the past six to nine months, though it has yet to impact us terribly as we are a relatively small shop. We've noticed it, however, so Devo could improve the responsiveness."

More Devo cons

Pricing and Cost Advice

"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."

"It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders."

"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."

"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."

"The pricing model is expensive compared to open-source alternatives."

"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."

"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."

"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."

More ArcSight Enterprise Security Manager (ESM) pricing and cost advice

"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."

"The way Devo prices things is based on the amount of data, and I wish the tiers had more granularity. Maybe at this point they do, but when we first negotiated with them, there were only three or four tiers."

"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."

"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."

"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."

"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."

"Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."

"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."

More Devo pricing and cost advice

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Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at Deloitte & Touche

Jun 28, 2015

Qradar vs. ArcSight

Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

14%

Manufacturing Company

11%

Government

Financial Services Firm

16%

Computer Software Company

15%

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?

In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...

What do you like most about ArcSight Enterprise Security Manager (ESM)?

We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.

What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?

ArcSight is expensive.

What do you like most about Devo?

Devo has a really good website for creating custom configurations.

What is your experience regarding pricing and costs for Devo?

Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with Devo?

They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...

Trellix ESM vs ArcSight Enterprise Security Manager (ESM)

Comparisons

Compared 20% of the time

Splunk Enterprise Security vs ArcSight Enterprise Security Manager (ESM)

Compared 17% of the time

Elastic Security vs ArcSight Enterprise Security Manager (ESM)

Compared 10% of the time

Wazuh vs ArcSight Enterprise Security Manager (ESM)

Compared 8% of the time

IBM Security QRadar vs ArcSight Enterprise Security Manager (ESM)

Compared 8% of the time

More ArcSight Enterprise Security Manager (ESM) Competitors

Splunk Enterprise Security vs Devo

Compared 20% of the time

IBM Security QRadar vs Devo

Compared 19% of the time

Microsoft Sentinel vs Devo

Compared 15% of the time

Wazuh vs Devo

Compared 7% of the time

New Relic vs Devo

Compared 6% of the time

More Devo Competitors

Product Reports

ArcSight Enterprise Security Manager (ESM)

February 2025

ArcSight Enterprise Security Manager (ESM) report

Download ArcSight Enterprise Security Manager (ESM) product report

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February 2025

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight

No data available

Overview

ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

ArcSight Enterprise Security Manager (ESM) Features

Real-time threat detection
Visualization and reporting capabilities
Patented log management
Personalized dashboards
Scalable event monitoring
Seamless integration with your existing SOC tools
Behavior profiling
Data and user monitoring
Application monitoring
Analytics
Deployment/support simplicity

ArcSight Enterprise Security Manager (ESM) Benefits

Some of the benefits of using ESM include:

Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.

Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.

Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.

Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more.

Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools.

Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions.

Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.

Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

Reviews from Real Users

Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.”

PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

OpenText

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel