ArcSight Enterprise Security Manager (ESM) vs Devo comparison

ArcSight Enterprise Securit...

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Executive SummaryUpdated on Sep 18, 2024

ArcSight Enterprise Security Manager (ESM) and Devo are two competing products in the realm of security management. User reviews indicate that Devo has an edge over ArcSight ESM due to its advanced features and user satisfaction despite ESM's competitive pricing and support.

Features: ArcSight ESM's valuable features include real-time threat detection, comprehensive reporting, and centralized event correlation. Devo, on the other hand, excels with scalability, flexibility, and an adaptable feature set that better aligns with diverse needs.

Room for Improvement: Users suggest that ArcSight ESM could benefit from a more intuitive design, faster processing speeds, and streamlined administration. Devo, while generally well-regarded, could enhance its alerting system, integrate more native connectors, and improve its user interface for better utility.

Ease of Deployment and Customer Service: ArcSight ESM's deployment can be complex, requiring substantial effort and time. Users acknowledge the knowledgeable customer service but often need extensive support. Devo offers a smoother deployment process with thorough documentation and quicker setup. Users find Devo's customer service responsive and helpful, making Devo more user-friendly in terms of deployment and client support.

Pricing and ROI: ArcSight ESM offers competitive pricing and strong support, but some users find the cost high compared to the value delivered. Devo, although expensive, provides high ROI through its features and ease of use. Users generally feel that Devo's benefits justify the price, leading to a higher overall satisfaction with the investment.

To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Devo Report (Updated: December 2024).

ArcSight Enterprise Security Manager (ESM) vs. Devo

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Categories and Ranking

ArcSight Enterprise Securit...

Ranking in Security Information and Event Management (SIEM)

15th

Average Rating

7.8

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Devo

Ranking in Security Information and Event Management (SIEM)

28th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Log Management (25th), IT Operations Analytics (4th), AIOps (16th)

Mindshare comparison

As of December 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.3%, down from 1.9% compared to the previous year. The mindshare of Devo is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Ramnesh Dubey

Solutions Architect at Ericsson

Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods

The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Has cloud-first architecture with SIEM technology to run security operations

When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a very useful tool for intelligence building because it has many use cases and many rule sets."

"The stability of ArcSight Enterprise Security Manager is good."

"On the positive side, ArcSight ESM's performance was excellent. It was very fast when writing queries. It provided good performance monitoring and had built-in rules to show which rules triggered most often and impacted performance. This performance monitoring was well-implemented."

"The correlation feature is good."

"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."

"It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service."

"We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities."

"It is a robust product and has multiple valuable features."

More ArcSight Enterprise Security Manager (ESM) pros

"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."

"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."

"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."

"The strength of Devo is not only in that it is pretty intuitive, but it gives you the flexibility and creativity to merge feeds. The prime examples would be using the synthesis or union tables that give you phenomenal capabilities... The ability to use a synthesis or union table to combine all those feeds and make heads or tails of what's going on, and link it to go down a thread, is functionality that I hadn't seen before."

"It's very, very versatile."

"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."

"Devo has a really good website for creating custom configurations."

"The most valuable feature is that it has native MSSP capabilities and maintains perfect data separation. It does all of that in a very easy-to-manage cloud-based solution."

More Devo pros

Cons

"The tool should improve its UI. It also should make data more searchable."

"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."

"The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud."

"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."

"It would be nice to have it on the cloud so that you can deploy it easily, saving time and resources."

"The way that scaling is set up isn't very cost-effective."

"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."

"Deployment typology could be improved. Difficult to scale across all the different lines of businesses."

More ArcSight Enterprise Security Manager (ESM) cons

"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."

"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."

"An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that."

"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts."

"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."

"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."

"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."

"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."

More Devo cons

Pricing and Cost Advice

"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."

"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."

"There is a license required for this solution."

"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."

"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."

"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."

"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."

"The pricing model is expensive compared to open-source alternatives."

More ArcSight Enterprise Security Manager (ESM) pricing and cost advice

"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."

"I rate the pricing a four on a scale of one to ten, where one is cheap, and ten is expensive."

"Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."

"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."

"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."

"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."

"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."

"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."

More Devo pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.

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Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at Deloitte & Touche

Jun 28, 2015

Qradar vs. ArcSight

Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

14%

Manufacturing Company

11%

Government

Computer Software Company

17%

Financial Services Firm

13%

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?

In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...

What do you like most about ArcSight Enterprise Security Manager (ESM)?

We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.

What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?

ArcSight is expensive.

What do you like most about Devo?

Devo has a really good website for creating custom configurations.

What is your experience regarding pricing and costs for Devo?

Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with Devo?

They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...

Splunk Enterprise Security vs ArcSight Enterprise Security Manager (ESM)

Comparisons

Compared 20% of the time

Trellix ESM vs ArcSight Enterprise Security Manager (ESM)

Compared 15% of the time

IBM Security QRadar vs ArcSight Enterprise Security Manager (ESM)

Compared 9% of the time

Elastic Security vs ArcSight Enterprise Security Manager (ESM)

Compared 8% of the time

Wazuh vs ArcSight Enterprise Security Manager (ESM)

Compared 7% of the time

More ArcSight Enterprise Security Manager (ESM) Competitors

Splunk Enterprise Security vs Devo

Compared 22% of the time

IBM Security QRadar vs Devo

Compared 19% of the time

Microsoft Sentinel vs Devo

Compared 15% of the time

LogRhythm SIEM vs Devo

Compared 8% of the time

Wazuh vs Devo

Compared 7% of the time

More Devo Competitors

Product Reports

ArcSight Enterprise Security Manager (ESM)

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ArcSight Enterprise Security Manager (ESM) report

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Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight

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OpenText

Overview

ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

ArcSight Enterprise Security Manager (ESM) Features

Real-time threat detection
Visualization and reporting capabilities
Patented log management
Personalized dashboards
Scalable event monitoring
Seamless integration with your existing SOC tools
Behavior profiling
Data and user monitoring
Application monitoring
Analytics
Deployment/support simplicity

ArcSight Enterprise Security Manager (ESM) Benefits

Some of the benefits of using ESM include:

Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.

Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.

Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.

Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more.

Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools.

Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions.

Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.

Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

Reviews from Real Users

Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.”

PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel

ArcSight Enterprise Security Manager (ESM) vs. Devo