ArcSight Enterprise Security Manager (ESM) vs Devo comparison

ArcSight Enterprise Securit...

Read 22 Devo reviews

2,304 Views
1,066 Comparison Views

95% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 18, 2024

ArcSight Enterprise Security Manager (ESM) and Devo are two competing products in the realm of security management. User reviews indicate that Devo has an edge over ArcSight ESM due to its advanced features and user satisfaction despite ESM's competitive pricing and support.

Features: ArcSight ESM's valuable features include real-time threat detection, comprehensive reporting, and centralized event correlation. Devo, on the other hand, excels with scalability, flexibility, and an adaptable feature set that better aligns with diverse needs.

Room for Improvement: Users suggest that ArcSight ESM could benefit from a more intuitive design, faster processing speeds, and streamlined administration. Devo, while generally well-regarded, could enhance its alerting system, integrate more native connectors, and improve its user interface for better utility.

Ease of Deployment and Customer Service: ArcSight ESM's deployment can be complex, requiring substantial effort and time. Users acknowledge the knowledgeable customer service but often need extensive support. Devo offers a smoother deployment process with thorough documentation and quicker setup. Users find Devo's customer service responsive and helpful, making Devo more user-friendly in terms of deployment and client support.

Pricing and ROI: ArcSight ESM offers competitive pricing and strong support, but some users find the cost high compared to the value delivered. Devo, although expensive, provides high ROI through its features and ease of use. Users generally feel that Devo's benefits justify the price, leading to a higher overall satisfaction with the investment.

To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Devo Report (Updated: March 2025).

ArcSight Enterprise Security Manager (ESM) vs. Devo

Download the complete report

Helped 842,296 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Enterprise Securit...

Ranking in Security Information and Event Management (SIEM)

26th

Average Rating

7.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Devo

Ranking in Security Information and Event Management (SIEM)

30th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Log Management (28th), IT Operations Analytics (6th), AIOps (15th)

Mindshare comparison

As of March 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.7% compared to the previous year. The mindshare of Devo is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Ramnesh Dubey

Solutions Architect at Ericsson

Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods

The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.

Read full review

Michael Wenn

CEO / Co-Founder at Aiops ltd

Has cloud-first architecture with SIEM technology to run security operations

When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."

"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."

"It is a robust product and has multiple valuable features."

"The stability of ArcSight Enterprise Security Manager is good."

"It is a very useful tool for intelligence building because it has many use cases and many rule sets."

"We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities."

"I am satisfied with the solution's stability."

"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."

More ArcSight Enterprise Security Manager (ESM) pros

"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."

"Devo helps us to unlock the full power of our data because they have more than 450 parsers, which means that we can ingest pretty much any type of log data."

"Devo has a really good website for creating custom configurations."

"The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us."

"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."

"It's very, very versatile."

"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."

"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."

More Devo pros

Cons

"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."

"Deployment typology could be improved. Difficult to scale across all the different lines of businesses."

"The analytics feature is not reliable and needs improvement for more detailed analysis."

"The solution could be more stable."

"The customer experience could be improved."

"In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop."

"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."

"The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud."

More ArcSight Enterprise Security Manager (ESM) cons

"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."

"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."

"Some of the documentation could be improved a little bit. A lot of times it doesn't go as deep into some of the critical issues you might run into. They've been really good to shore us up with support, but some of the documentation could be a little bit better."

"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."

"An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that."

"The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets."

"Technical support could be better."

"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."

More Devo cons

Pricing and Cost Advice

"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."

"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."

"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."

"The pricing model is expensive compared to open-source alternatives."

"The product licenses are inexpensive."

"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."

"The pricing is great compared to others."

"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."

More ArcSight Enterprise Security Manager (ESM) pricing and cost advice

"The way Devo prices things is based on the amount of data, and I wish the tiers had more granularity. Maybe at this point they do, but when we first negotiated with them, there were only three or four tiers."

"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."

"Devo is a hosted or subscription-based solution, whereas before, we purchased QRadar, so we owned it and just had to pay a maintenance fee. We've encountered this with some other products, too, where we went over to subscription-based. Our thought process is that with subscription based, the provider hosts and maintains the tool, and it's offsite. That comes with some additional fees, but we were able to convince our upper management it was worth the price. We used to pay under 10k a year for maintenance, and now we're paying ten times that. It was a relatively tough sell to our management, but I wonder if we have a choice anymore; this is where the market is."

"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."

"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."

"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."

"It's very competitive. That was also a primary draw for us. Some of the licensing models with solutions like Splunk and Sentinel were attractive upfront, but there were so many micro-charges and services we would've had to add on to make them what we wanted. We had to include things like SOAR and extended capabilities, whereas all those capabilities are completely included with the Devo platform. I haven't seen any additional fee."

"Our licensing fees are billed annually and per terabyte."

More Devo pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.

See recommendations

842,296 professionals have used our research since 2012.

Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at Deloitte & Touche

Jun 28, 2015

Qradar vs. ArcSight

Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

14%

Manufacturing Company

11%

Government

Financial Services Firm

17%

Computer Software Company

16%

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?

In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...

What do you like most about ArcSight Enterprise Security Manager (ESM)?

We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.

What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?

ArcSight is expensive.

What do you like most about Devo?

Devo has a really good website for creating custom configurations.

What is your experience regarding pricing and costs for Devo?

Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with Devo?

They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...

Trellix ESM vs ArcSight Enterprise Security Manager (ESM)

Comparisons

Compared 23% of the time

Splunk Enterprise Security vs ArcSight Enterprise Security Manager (ESM)

Compared 14% of the time

Elastic Security vs ArcSight Enterprise Security Manager (ESM)

Compared 11% of the time

Wazuh vs ArcSight Enterprise Security Manager (ESM)

Compared 8% of the time

IBM Security QRadar vs ArcSight Enterprise Security Manager (ESM)

Compared 7% of the time

More ArcSight Enterprise Security Manager (ESM) Competitors

Splunk Enterprise Security vs Devo

Compared 19% of the time

IBM Security QRadar vs Devo

Compared 18% of the time

Microsoft Sentinel vs Devo

Compared 15% of the time

Wazuh vs Devo

Compared 6% of the time

LogRhythm SIEM vs Devo

Compared 6% of the time

More Devo Competitors

Product Reports

ArcSight Enterprise Security Manager (ESM)

Download ArcSight Enterprise Security Manager (ESM) product report

ArcSight Enterprise Security Manager (ESM) report

Download Devo product report

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight

No data available

Overview

ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

ArcSight Enterprise Security Manager (ESM) Features

Real-time threat detection
Visualization and reporting capabilities
Patented log management
Personalized dashboards
Scalable event monitoring
Seamless integration with your existing SOC tools
Behavior profiling
Data and user monitoring
Application monitoring
Analytics
Deployment/support simplicity

ArcSight Enterprise Security Manager (ESM) Benefits

Some of the benefits of using ESM include:

Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.

Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.

Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.

Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more.

Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools.

Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions.

Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.

Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

Reviews from Real Users

Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.”

PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

OpenText

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel

ArcSight Enterprise Security Manager (ESM) vs. Devo