ArcSight Logger and LogLogic are prominent competitors in the log management software sector. ArcSight Logger appears to have an advantage in pricing and customer support, while LogLogic stands out with its comprehensive feature set.
Features: ArcSight Logger is notable for scalability, data parsing capabilities, and cost-effectiveness. LogLogic offers extensive integration options, ease of reporting, and robust compliance features.
Room for Improvement: ArcSight Logger users indicate a need for enhanced search functionalities, improved processing speed, and more refined log querying tools. LogLogic users suggest improvements in its setup process, alert configurations, and user interface.
Ease of Deployment and Customer Service: ArcSight Logger is favored for its straightforward deployment and responsive customer support. LogLogic, albeit having a more complex deployment, is coupled with strong customer service that aids users through the process.
Pricing and ROI: ArcSight Logger presents a cost-effective solution with reasonable ROI, highlighted by affordable setup costs. LogLogic, despite a higher initial expense, is perceived to offer valuable ROI due to its extensive features. This creates a contrast between ArcSight Logger's immediate cost savings and LogLogic's long-term value.
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