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ArcSight Logger vs LogLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
29th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
LogLogic
Ranking in Log Management
54th
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
Security Information and Event Management (SIEM) (52nd)
 

Mindshare comparison

As of November 2024, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, down from 1.4% compared to the previous year. The mindshare of LogLogic is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
it_user121731 - PeerSpot reviewer
Situational awareness is a must but the biggest issue, is that it seems to deliberately use the lousiest compression.
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given numerous suggestions for improving the product but they've dismissed every single one. Technical Support: On a scale of 1-5, 0. Lower-level support is only interested in closing tickets as quickly as possible, not in fixing the issue. If you can get a senior-level engineer they're polite and patient but limited by the rest of the organization. Many of their fixes look like the kind of thing I set up at 2am to get through an issue to buy some time until we can fix it right during normal business hours. The difference is they never come back and fix it right.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
16%
Government
10%
Manufacturing Company
6%
Financial Services Firm
19%
Computer Software Company
14%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Learn More

 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Astrium, Cerner, Children's Hospital, Effiage, Lavego, Plantronics, Skipton Building Society, The Body Shop, The Lowry, University of Manitoba
Find out what your peers are saying about ArcSight Logger vs. LogLogic and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.