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ArcSight Logger vs Elastic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
30th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Elastic Security
Ranking in Log Management
7th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
63
Ranking in other categories
Security Information and Event Management (SIEM) (5th), Endpoint Detection and Response (EDR) (16th), Security Orchestration Automation and Response (SOAR) (6th), Extended Detection and Response (XDR) (8th)
 

Mindshare comparison

As of February 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.3% compared to the previous year. The mindshare of Elastic Security is 3.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Nikhil-Kumar - PeerSpot reviewer
Customizable with great dashboards but the premium support is poor
The initial setup can be complex if you don't have technical knowledge. However, once it is deployed, it works well. I'm not sure how long it took to deploy. I wasn't there when it was set up and configured. We have an internal team that handles deployment and maintenance. It doesn't require too many people to deploy. Five or six people would be enough. However, for 24/7 monitoring, you need to have someone always on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"The most valuable feature is the search capability, which is simple to use."
"It is one of the best products available in the market."
"It's a robust, mature product and you can do some really complex operations and analytics."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It provides in-depth information on business activities once we log into the system."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"The solution provides information about the risk factors."
"The most valuable feature is the ability to collect authentication information from service providers."
"I like the indexing of the logs."
"Enables monitoring of application performance and the ability to predict behaviors."
"The most valuable feature for me is Discover."
"One of the most valuable features of this solution is that it is more flexible than AlienVault."
"It's open-source and free to use."
"ELK is open-source, and it will give you the framework you need to build everything from scratch."
"It is very quick to react. I can set it to check anomalies or suspicious behavior every 30 seconds. It is very fast."
 

Cons

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The solution must provide readymade connectors for different applications."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"I would like to see better scheduling in the next release of this solution."
"The next release should have AI capabilities."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"The integration with other systems could be improved."
"The solution's basic setup takes time, and a lot of effort is required from the beginning to make it actually work."
"Technical support could respond faster."
"It could use maybe a little more on the Linux side."
"I think because we are a cybersecurity company, the thing that can be improved is the prebuilt tools, especially quality. Compared to its competitor, they still have fewer prebuilt security rules. Elastic Security, in terms of generating alerts, cannot group the same products into one another. Even though the alerts are the same, they still generate them one by one. So, it is very noisy in our dashboard. I would like the Elastic Security admin to group all the same alarms into one alarm so that our dashboard is not noisy."
"One limitation of Elastic Security is that it does not have built-in workflows for all tasks. For example, if you need a workflow for compliance, you will need to create a custom workflow."
"Its documentation should be a bit better. I have to spend at least a couple of hours to find the solution for a simple thing. When we buy Elastic, training is not included for free with Elastic. We have to pay extra for the training. They should include training in the price."
"The initial configuration and setup are complicated and not straightforward."
"The solution could offer better reporting features."
 

Pricing and Cost Advice

"We have a lifetime license, so we don't pay a monthly fee."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight is an expensive solution."
"The pricing is quite harsh."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"Affordable but with additional costs"
"I can say that the product is cheaply priced."
"We use the open-source version, so there is no charge for this solution."
"The tool's pricing is flexible and comes at unit cost. You don't have to pay for everything."
"The solution is not expensive and costs around ten dollars a month."
"There is no charge for using the open-source version."
"Elastic Security is free to use."
"Compared to other tools, Elastic Security is a cheaper solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
16%
Government
9%
Manufacturing Company
7%
Computer Software Company
16%
Government
10%
Financial Services Firm
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Elastic Security is considered cost-effective, especially at lower EPS levels. However, a direct comparison was not made due to different pricing structures.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Elastic SIEM, ELK Logstash
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Find out what your peers are saying about ArcSight Logger vs. Elastic Security and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.