ArcSight Logger vs Grafana Loki comparison

OpenText and Grafana Labs are both solutions in the Log Management category. OpenText is ranked #31 with an average rating of 6.7, while Grafana Labs is ranked #5 with an average rating of 8.3. OpenText holds a 0.8% mindshare in Log Management, compared to Grafana Labs’s 8.2% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 94% of Grafana Labs users who would recommend it.

ArcSight Logger

Read 31 ArcSight Logger reviews

1,474 Views
1,398 Comparison Views

80% willing to recommend

Grafana Loki

Read 17 Grafana Loki reviews

8,111 Views
7,326 Comparison Views

94% willing to recommend

ArcSight Logger

Grafana Loki

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Grafana Loki are key competitors in the log management solutions category. Users suggest Grafana Loki holds an advantage due to its superior query performance and scalability, while ArcSight Logger is recognized for its data retention capabilities.

Features: ArcSight Logger is recognized for extensive data retention, supporting high-speed search performance, favored for its intuitive management options. Grafana Loki stands out with integrated dashboarding, diverse data source support, and extensive customization options.

Room for Improvement: ArcSight Logger users note the need for adaptation to new log types, enhanced analytics features, and improved dynamic log handling. Grafana Loki users express a desire for better metric collection, streamlined configuration processes, and enhanced handling of dynamic logs.

Ease of Deployment and Customer Service: ArcSight Logger is noted for straightforward deployment and consistent support, aligning with enterprise needs. Grafana Loki is suited for rapid cloud deployments but can encounter setup complexity. Customer service receives positive feedback for both, with ArcSight Logger more consistently praised.

Pricing and ROI: ArcSight Logger presents higher initial costs but a strong ROI in large-scale environments. Grafana Loki is more cost-effective initially, offering good ROI in agile, cloud-centric scenarios. Users find Grafana Loki's price-performance ratio beneficial for evolving IT landscapes.

To learn more, read our detailed ArcSight Logger vs. Grafana Loki Report (Updated: January 2025).

Buyer's Guide

ArcSight Logger vs. Grafana Loki

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

31st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Grafana Loki

Ranking in Log Management

5th

Average Rating

8.2

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of Grafana Loki is 8.2%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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CarlosPimentel

Manager Director at Earth

Efficient log filtering enhances quick network troubleshooting

We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The machine learning is a good feature."

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."

"The solution provides information about the risk factors."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

"The most valuable feature is the search capability, which is simple to use."

"The technical support team is good...It is a scalable solution."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"It is one of the best products available in the market."

More ArcSight Logger pros

"The product's most valuable features are ease of installation, management, and reporting. It has an efficient ability to set thresholds for alerts, as well."

"The log collection feature is good and the solution is easily understandable. v"

"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."

"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."

"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."

"There are new features like that pilot code and things like that for profiling."

"The most valuable part of Loki is the ability to filter logs by keywords and devices."

"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."

More Grafana Loki pros

Cons

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"We find that the search and access functionality is quite slow."

"ArcSight has been sold two or three times, and the quality has decreased."

"The product's connectors should work better and the user manuals need an update."

"It would be better if the product is cheaper."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"We have had problems with archiving."

"The solution could be improved in maintenance settings."

More ArcSight Logger cons

"We face some bugs when we install the latest version of Grafana Loki."

"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."

"The correlation of requests is not simple in Grafana Loki and can be improved."

"We had a well-structured dashboard with a functional query. However, an issue arose when the Kubernetes pod restarted. The statistics from our Grafana query would reset, dropping to zero and starting anew. This was particularly noticeable with linear graphs, which are expected to show consistent growth."

"Visualization-wise, Grafana Loki's dashboard looks a little outdated compared to other open-source visualization tools like Chronograf."

"The platform's stability needs improvement."

"It's not intended for proprietary services, so you have to struggle with configuration a lot."

"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."

More Grafana Loki cons

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"We have a lifetime license, so we don't pay a monthly fee."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight is an expensive solution."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"I would rate the product a seven out of ten since it's an enterprise product."

"The pricing is quite harsh."

"We use a free version."

"You can use the free version of Grafana Loki on-premises."

"I use the solution's open-source version. Grafana Loki is a completely free solution for me."

"Grafana Loki is a free, open-source solution."

"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."

"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."

"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."

"The cost is less than other paid services like CloudWatch."

More Grafana Loki pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

16%

Government

Manufacturing Company

Computer Software Company

18%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

See all answers

What do you like most about Grafana Loki?

We are using Grafana Loki as a database for real-time metrics.

See all answers

What is your experience regarding pricing and costs for Grafana Loki?

We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.

See all answers

What needs improvement with Grafana Loki?

It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.

See all answers

Comparisons

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Compared 40% of the time

IBM Security QRadar vs ArcSight Logger

Compared 36% of the time

Elastic Security vs ArcSight Logger

Compared 9% of the time

Wazuh vs ArcSight Logger

Compared 8% of the time

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Graylog vs Grafana Loki

Compared 32% of the time

Wazuh vs Grafana Loki

Compared 11% of the time

Amazon OpenSearch Service vs Grafana Loki

Compared 10% of the time

Amazon CloudWatch vs Grafana Loki

Compared 6% of the time

Seq vs Grafana Loki

Compared 6% of the time

More Grafana Loki Competitors

Product Reports

Buyer's Guide

ArcSight Logger

March 2025

Download ArcSight Logger product report

Buyer's Guide

Grafana Loki

February 2025

Download Grafana Loki product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Grafana Loki is a powerful log aggregation and analysis tool designed for cloud-native environments. Its primary use case is to collect, store, and search logs efficiently, enabling organizations to gain valuable insights from their log data.

The most valuable functionality of Loki is its ability to scale horizontally, making it suitable for high-volume log data. It achieves this by utilizing a unique indexing approach called "Promtail," which efficiently indexes logs and allows for fast searching and filtering. Loki also supports log streaming in real-time, ensuring that organizations can monitor and analyze logs as they are generated.

By centralizing logs in a single location, Loki simplifies log management and troubleshooting processes. It provides a unified view of logs from various sources, making it easier to identify and resolve issues quickly. With its powerful query language, organizations can extract meaningful information from logs, enabling them to gain insights into system performance, identify anomalies, and detect potential security threats.

Loki's integration with Grafana, a popular open-source visualization tool, allows users to create rich dashboards and visualizations based on log data. This combination enhances the observability of systems and applications, enabling organizations to make data-driven decisions and improve overall operational efficiency.

Grafana Labs

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Information Not Available

Buyer's Guide

ArcSight Logger vs. Grafana Loki

January 2025

Free Report: ArcSight Logger vs. Grafana Loki

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