ArcSight Logger vs Grafana Loki comparison

OpenText and Grafana Labs are both solutions in the Log Management category. OpenText is ranked #28 with an average rating of 6.9, while Grafana Labs is ranked #7 with an average rating of 8.3. OpenText holds a 0.9% mindshare in LM, compared to Grafana Labs’s 6.8% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 94% of Grafana Labs users who would recommend it.

ArcSight Logger

Read 31 ArcSight Logger reviews

1,652 Views
1,618 Comparison Views

80% willing to recommend

Grafana Loki

Read 17 Grafana Loki reviews

6,749 Views
6,097 Comparison Views

94% willing to recommend

ArcSight Logger

Grafana Loki

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Grafana Loki are key competitors in the log management solutions category. Users suggest Grafana Loki holds an advantage due to its superior query performance and scalability, while ArcSight Logger is recognized for its data retention capabilities.

Features: ArcSight Logger is recognized for extensive data retention, supporting high-speed search performance, favored for its intuitive management options. Grafana Loki stands out with integrated dashboarding, diverse data source support, and extensive customization options.

Room for Improvement: ArcSight Logger users note the need for adaptation to new log types, enhanced analytics features, and improved dynamic log handling. Grafana Loki users express a desire for better metric collection, streamlined configuration processes, and enhanced handling of dynamic logs.

Ease of Deployment and Customer Service: ArcSight Logger is noted for straightforward deployment and consistent support, aligning with enterprise needs. Grafana Loki is suited for rapid cloud deployments but can encounter setup complexity. Customer service receives positive feedback for both, with ArcSight Logger more consistently praised.

Pricing and ROI: ArcSight Logger presents higher initial costs but a strong ROI in large-scale environments. Grafana Loki is more cost-effective initially, offering good ROI in agile, cloud-centric scenarios. Users find Grafana Loki's price-performance ratio beneficial for evolving IT landscapes.

To learn more, read our detailed ArcSight Logger vs. Grafana Loki Report (Updated: December 2024).

Buyer's Guide

ArcSight Logger vs. Grafana Loki

December 2024

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Categories and Ranking

ArcSight Logger

Ranking in Log Management

28th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Grafana Loki

Ranking in Log Management

7th

Average Rating

8.2

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, down from 1.4% compared to the previous year. The mindshare of Grafana Loki is 6.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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CarlosPimentel

Manager Director at Earth

Efficient log filtering enhances quick network troubleshooting

We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"The solution provides information about the risk factors."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"It is one of the best products available in the market."

"The machine learning is a good feature."

More ArcSight Logger pros

"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."

"We are using Grafana Loki as a database for real-time metrics."

"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."

"There are new features like that pilot code and things like that for profiling."

"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."

"The best feature of Grafana Loki is that it integrates well with our other tool."

"The most valuable part of Loki is the ability to filter logs by keywords and devices."

"The log collection feature is good and the solution is easily understandable. v"

More Grafana Loki pros

Cons

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

"The next release should have AI capabilities."

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"ArcSight has been sold two or three times, and the quality has decreased."

"It would be better if the product is cheaper."

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

More ArcSight Logger cons

"Visualization-wise, Grafana Loki's dashboard looks a little outdated compared to other open-source visualization tools like Chronograf."

"We face some bugs when we install the latest version of Grafana Loki."

"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."

"Enhancing speed could be a game-changer, and while it might vary depending on the application, it's a factor worth exploring."

"The correlation of requests is not simple in Grafana Loki and can be improved."

"The product must improve its UI."

"The platform's stability needs improvement."

"We had a well-structured dashboard with a functional query. However, an issue arose when the Kubernetes pod restarted. The statistics from our Grafana query would reset, dropping to zero and starting anew. This was particularly noticeable with linear graphs, which are expected to show consistent growth."

More Grafana Loki cons

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight is an expensive solution."

"We have a lifetime license, so we don't pay a monthly fee."

"The pricing is quite harsh."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"I would rate the product a seven out of ten since it's an enterprise product."

"Grafana Loki is an open-source solution."

"I use the solution's open-source version. Grafana Loki is a completely free solution for me."

"You can use the free version of Grafana Loki on-premises."

"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."

"My company doesn't need to pay for the licensing cost of the solution."

"I use the open-source version of the product."

"The solution is open source."

"We use a free version."

More Grafana Loki pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

15%

Government

10%

Manufacturing Company

Computer Software Company

18%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

See all answers

What do you like most about Grafana Loki?

We are using Grafana Loki as a database for real-time metrics.

See all answers

What is your experience regarding pricing and costs for Grafana Loki?

We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.

See all answers

What needs improvement with Grafana Loki?

It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.

See all answers

Comparisons

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Compared 38% of the time

IBM Security QRadar vs ArcSight Logger

Compared 32% of the time

Elastic Security vs ArcSight Logger

Compared 13% of the time

Wazuh vs ArcSight Logger

Compared 7% of the time

LogRhythm SIEM vs ArcSight Logger

Compared 3% of the time

More ArcSight Logger Competitors

Graylog vs Grafana Loki

Compared 34% of the time

Wazuh vs Grafana Loki

Compared 11% of the time

Amazon OpenSearch Service vs Grafana Loki

Compared 7% of the time

Seq vs Grafana Loki

Compared 6% of the time

syslog-ng vs Grafana Loki

Compared 5% of the time

More Grafana Loki Competitors

Product Reports

Buyer's Guide

ArcSight Logger

December 2024

Download ArcSight Logger product report

Buyer's Guide

Grafana Loki

December 2024

Download Grafana Loki product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Learn More

OpenText

Grafana Labs

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

Grafana Loki is a powerful log aggregation and analysis tool designed for cloud-native environments. Its primary use case is to collect, store, and search logs efficiently, enabling organizations to gain valuable insights from their log data.

The most valuable functionality of Loki is its ability to scale horizontally, making it suitable for high-volume log data. It achieves this by utilizing a unique indexing approach called "Promtail," which efficiently indexes logs and allows for fast searching and filtering. Loki also supports log streaming in real-time, ensuring that organizations can monitor and analyze logs as they are generated.

By centralizing logs in a single location, Loki simplifies log management and troubleshooting processes. It provides a unified view of logs from various sources, making it easier to identify and resolve issues quickly. With its powerful query language, organizations can extract meaningful information from logs, enabling them to gain insights into system performance, identify anomalies, and detect potential security threats.

Loki's integration with Grafana, a popular open-source visualization tool, allows users to create rich dashboards and visualizations based on log data. This combination enhances the observability of systems and applications, enabling organizations to make data-driven decisions and improve overall operational efficiency.

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Information Not Available

Buyer's Guide

ArcSight Logger vs. Grafana Loki

December 2024

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