Try our new research platform with insights from 80,000+ expert users

ArcSight Logger vs Grafana Loki comparison

OpenText and Grafana Labs are both solutions in the Log Management category. OpenText is ranked #31 with an average rating of 6.7, while Grafana Labs is ranked #4 with an average rating of 8.3. OpenText holds a 0.8% mindshare in Log Management, compared to Grafana Labs’s 8.5% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 94% of Grafana Labs users who would recommend it.
ArcSight Logger
Read 31 ArcSight Logger reviews
  • 1,469 Views
  • 1,332 Comparison Views
80% willing to recommend
Grafana Loki
Read 17 Grafana Loki reviews
  • 8,566 Views
  • 7,745 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Grafana Loki are key competitors in the log management solutions category. Users suggest Grafana Loki holds an advantage due to its superior query performance and scalability, while ArcSight Logger is recognized for its data retention capabilities.

Features: ArcSight Logger is recognized for extensive data retention, supporting high-speed search performance, favored for its intuitive management options. Grafana Loki stands out with integrated dashboarding, diverse data source support, and extensive customization options.

Room for Improvement: ArcSight Logger users note the need for adaptation to new log types, enhanced analytics features, and improved dynamic log handling. Grafana Loki users express a desire for better metric collection, streamlined configuration processes, and enhanced handling of dynamic logs.

Ease of Deployment and Customer Service: ArcSight Logger is noted for straightforward deployment and consistent support, aligning with enterprise needs. Grafana Loki is suited for rapid cloud deployments but can encounter setup complexity. Customer service receives positive feedback for both, with ArcSight Logger more consistently praised.

Pricing and ROI: ArcSight Logger presents higher initial costs but a strong ROI in large-scale environments. Grafana Loki is more cost-effective initially, offering good ROI in agile, cloud-centric scenarios. Users find Grafana Loki's price-performance ratio beneficial for evolving IT landscapes.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed ArcSight Logger vs. Grafana Loki Report (Updated: April 2025).
Buyer's Guide
ArcSight Logger vs. Grafana Loki
April 2025
Download the complete report
Helped 848,716 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of Grafana Loki is 8.5%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Read full review
CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It is one of the best products available in the market."
"It's a robust, mature product and you can do some really complex operations and analytics."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"It provides in-depth information on business activities once we log into the system."
"ArcSight's robustness is its most valuable feature."
"The technical support team is good...It is a scalable solution."
More ArcSight Logger pros
"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."
"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"Grafana Loki is easy to monitor and detect errors."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"There are new features like that pilot code and things like that for profiling."
"We are using Grafana Loki as a database for real-time metrics."
More Grafana Loki pros
 

Cons

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The product's connectors should work better and the user manuals need an update."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"ArcSight has been sold two or three times, and the quality has decreased."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The solution should make it possible to integrate network analysis features."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"It is really difficult to work in ArcSight Logger, as it is very slow."
More ArcSight Logger cons
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"Enhancing speed could be a game-changer, and while it might vary depending on the application, it's a factor worth exploring."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."
"The platform's stability needs improvement."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
More Grafana Loki cons
 

Pricing and Cost Advice

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"The pricing is quite harsh."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight is an expensive solution."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"We have a lifetime license, so we don't pay a monthly fee."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"I use the open-source version of the product."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"Grafana Loki is an open-source solution."
"The cost is less than other paid services like CloudWatch."
"You can use the free version of Grafana Loki on-premises."
More Grafana Loki pricing and cost advice
report
See which vendors are best for you
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
See recommendations
848,716 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Government
9%
Educational Organization
6%
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
See all answers
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
See all answers
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
See all answers
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
See all answers
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
See all answers
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
See all answers
 

Comparisons

Splunk Enterprise Security vs ArcSight Logger Logo
Splunk Enterprise Security vs ArcSight Logger
Compared 38% of the time
IBM Security QRadar vs ArcSight Logger Logo
IBM Security QRadar vs ArcSight Logger
Compared 35% of the time
Elastic Security vs ArcSight Logger Logo
Elastic Security vs ArcSight Logger
Compared 9% of the time
Wazuh vs ArcSight Logger Logo
Wazuh vs ArcSight Logger
Compared 7% of the time
Dynatrace vs ArcSight Logger Logo
Dynatrace vs ArcSight Logger
Compared 3% of the time
More ArcSight Logger Competitors
Graylog vs Grafana Loki Logo
Graylog vs Grafana Loki
Compared 31% of the time
Amazon OpenSearch Service vs Grafana Loki Logo
Amazon OpenSearch Service vs Grafana Loki
Compared 11% of the time
Wazuh vs Grafana Loki Logo
Wazuh vs Grafana Loki
Compared 11% of the time
Amazon CloudWatch vs Grafana Loki Logo
Amazon CloudWatch vs Grafana Loki
Compared 7% of the time
Seq vs Grafana Loki Logo
Seq vs Grafana Loki
Compared 5% of the time
More Grafana Loki Competitors
 

Product Reports

Buyer's Guide
ArcSight Logger
April 2025
ArcSight Logger reportDownload ArcSight Logger product report
Buyer's Guide
Grafana Loki
April 2025
Grafana Loki reportDownload Grafana Loki product report
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
OpenText

Grafana Loki is a powerful log aggregation and analysis tool designed for cloud-native environments. Its primary use case is to collect, store, and search logs efficiently, enabling organizations to gain valuable insights from their log data.

The most valuable functionality of Loki is its ability to scale horizontally, making it suitable for high-volume log data. It achieves this by utilizing a unique indexing approach called "Promtail," which efficiently indexes logs and allows for fast searching and filtering. Loki also supports log streaming in real-time, ensuring that organizations can monitor and analyze logs as they are generated.

By centralizing logs in a single location, Loki simplifies log management and troubleshooting processes. It provides a unified view of logs from various sources, making it easier to identify and resolve issues quickly. With its powerful query language, organizations can extract meaningful information from logs, enabling them to gain insights into system performance, identify anomalies, and detect potential security threats.

Loki's integration with Grafana, a popular open-source visualization tool, allows users to create rich dashboards and visualizations based on log data. This combination enhances the observability of systems and applications, enabling organizations to make data-driven decisions and improve overall operational efficiency.

Grafana Labs
 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Buyer's Guide
ArcSight Logger vs. Grafana Loki
April 2025
Free Report: ArcSight Logger vs. Grafana Loki
Find out what your peers are saying about ArcSight Logger vs. Grafana Loki and other solutions. Updated: April 2025.
DOWNLOAD NOW
848,716 professionals have used our research since 2012.
See our ArcSight Logger vs. Grafana Loki report.
See our list of best Log Management vendors.

We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.