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ArcSight Logger vs Grafana Loki comparison

OpenText and Grafana Labs are both solutions in the Log Management category. OpenText is ranked #31 with an average rating of 6.7, while Grafana Labs is ranked #4 with an average rating of 8.3. OpenText holds a 0.8% mindshare in Log Management, compared to Grafana Labs’s 8.5% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 94% of Grafana Labs users who would recommend it.
ArcSight Logger
Read 31 ArcSight Logger reviews
  • 1,469 Views
  • 1,332 Comparison Views
80% willing to recommend
Grafana Loki
Read 17 Grafana Loki reviews
  • 8,566 Views
  • 7,745 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Grafana Loki are key competitors in the log management solutions category. Users suggest Grafana Loki holds an advantage due to its superior query performance and scalability, while ArcSight Logger is recognized for its data retention capabilities.

Features: ArcSight Logger is recognized for extensive data retention, supporting high-speed search performance, favored for its intuitive management options. Grafana Loki stands out with integrated dashboarding, diverse data source support, and extensive customization options.

Room for Improvement: ArcSight Logger users note the need for adaptation to new log types, enhanced analytics features, and improved dynamic log handling. Grafana Loki users express a desire for better metric collection, streamlined configuration processes, and enhanced handling of dynamic logs.

Ease of Deployment and Customer Service: ArcSight Logger is noted for straightforward deployment and consistent support, aligning with enterprise needs. Grafana Loki is suited for rapid cloud deployments but can encounter setup complexity. Customer service receives positive feedback for both, with ArcSight Logger more consistently praised.

Pricing and ROI: ArcSight Logger presents higher initial costs but a strong ROI in large-scale environments. Grafana Loki is more cost-effective initially, offering good ROI in agile, cloud-centric scenarios. Users find Grafana Loki's price-performance ratio beneficial for evolving IT landscapes.

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Buyer's Guide
ArcSight Logger vs. Grafana Loki
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of Grafana Loki is 8.5%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Read full review
CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The machine learning is a good feature."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"ArcSight's robustness is its most valuable feature."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
More ArcSight Logger pros
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"There are new features like that pilot code and things like that for profiling."
"We are using Grafana Loki as a database for real-time metrics."
"Grafana Loki is easy to monitor and detect errors."
"Grafana agent is very lightweight and does not cost significant resources of our cluster."
"The tool can be used in multi-cluster environments."
More Grafana Loki pros
 

Cons

"It would be better if the product is cheaper."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"In the next release, I want to see more intelligence."
"The solution must provide readymade connectors for different applications."
"ArcSight has been sold two or three times, and the quality has decreased."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"The solution could be improved in maintenance settings."
"The solution should make it possible to integrate network analysis features."
More ArcSight Logger cons
"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."
"The product must improve its UI."
"The platform's stability needs improvement."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"The correlation of requests is not simple in Grafana Loki and can be improved."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"Enhancing speed could be a game-changer, and while it might vary depending on the application, it's a factor worth exploring."
"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."
More Grafana Loki cons
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"The pricing is quite harsh."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"We have a lifetime license, so we don't pay a monthly fee."
"ArcSight is an expensive solution."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"I use the open-source version of the product."
"Grafana Loki is a free, open-source solution."
"The cost is less than other paid services like CloudWatch."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"My company doesn't need to pay for the licensing cost of the solution."
"Grafana Loki is an open-source solution."
"We use a free version."
More Grafana Loki pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
16%
Government
8%
Manufacturing Company
6%
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
See all answers
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
See all answers
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
See all answers
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
See all answers
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
See all answers
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
See all answers
 

Comparisons

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Compared 38% of the time
IBM Security QRadar vs ArcSight Logger Logo
IBM Security QRadar vs ArcSight Logger
Compared 35% of the time
Elastic Security vs ArcSight Logger Logo
Elastic Security vs ArcSight Logger
Compared 9% of the time
Wazuh vs ArcSight Logger Logo
Wazuh vs ArcSight Logger
Compared 7% of the time
Dynatrace vs ArcSight Logger Logo
Dynatrace vs ArcSight Logger
Compared 3% of the time
More ArcSight Logger Competitors
Graylog vs Grafana Loki Logo
Graylog vs Grafana Loki
Compared 31% of the time
Amazon OpenSearch Service vs Grafana Loki Logo
Amazon OpenSearch Service vs Grafana Loki
Compared 11% of the time
Wazuh vs Grafana Loki Logo
Wazuh vs Grafana Loki
Compared 11% of the time
Amazon CloudWatch vs Grafana Loki Logo
Amazon CloudWatch vs Grafana Loki
Compared 7% of the time
Seq vs Grafana Loki Logo
Seq vs Grafana Loki
Compared 5% of the time
More Grafana Loki Competitors
 

Product Reports

Buyer's Guide
ArcSight Logger
March 2025
ArcSight Logger reportDownload ArcSight Logger product report
Buyer's Guide
Grafana Loki
March 2025
Grafana Loki reportDownload Grafana Loki product report
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
OpenText

Grafana Loki is a powerful log aggregation and analysis tool designed for cloud-native environments. Its primary use case is to collect, store, and search logs efficiently, enabling organizations to gain valuable insights from their log data.

The most valuable functionality of Loki is its ability to scale horizontally, making it suitable for high-volume log data. It achieves this by utilizing a unique indexing approach called "Promtail," which efficiently indexes logs and allows for fast searching and filtering. Loki also supports log streaming in real-time, ensuring that organizations can monitor and analyze logs as they are generated.

By centralizing logs in a single location, Loki simplifies log management and troubleshooting processes. It provides a unified view of logs from various sources, making it easier to identify and resolve issues quickly. With its powerful query language, organizations can extract meaningful information from logs, enabling them to gain insights into system performance, identify anomalies, and detect potential security threats.

Loki's integration with Grafana, a popular open-source visualization tool, allows users to create rich dashboards and visualizations based on log data. This combination enhances the observability of systems and applications, enabling organizations to make data-driven decisions and improve overall operational efficiency.

Grafana Labs
 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Buyer's Guide
ArcSight Logger vs. Grafana Loki
March 2025
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