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ArcSight Logger vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
IBM Security QRadar
Ranking in Log Management
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
207
Ranking in other categories
Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Endpoint Detection and Response (EDR) (17th), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (12th)
 

Mindshare comparison

As of March 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of IBM Security QRadar is 3.9%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Md. Shahriar Hussain - PeerSpot reviewer
Real-time incident detection and user-friendly dashboard benefit daily operations
There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement. So far, it seems very limited. It shows some good features in the correlation part, but I think there is room for improvement. For instance, when creating rules, it can suggest more rules, reducing the effort needed. If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules. Sometimes logs I receive don't mean anything, and I need technical stakeholders to share or forward logs, but these are sometimes inadequate. Keywords can help identify insufficient logs. I often lack time to verify logs. Sharing false positive results could be reduced to help my team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides in-depth information on business activities once we log into the system."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"The machine learning is a good feature."
"The technical support team is good...It is a scalable solution."
"ArcSight provides the basic information that we want."
"The most valuable feature is the search capability, which is simple to use."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"I think it's a very stable product that provides much more visibility than the other product."
"IBM QRadar Advisor with Watson is a stable solution."
"The rule engine is very easy to use — very flexible."
"IBM QRadar has improved my organization by introducing many functions. It collects logs from all of our systems in the organization and has functioned very well. It alerts and correlates the aggregate events or offenses we receive through all the applications we use."
"The most valuable feature currently is security behaviors and the pdf files."
"There are more than 120 extensions in QRadar, which are easy to install and configure. These can improve your analysis of events."
"IBM has everything you need in a cybersecurity solution. If you want to build a cybersecurity operation center version then I think QRadar is a perfect solution."
"The solution is relatively easy to use."
 

Cons

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The integration with other systems could be improved."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"The console in older versions is not user-friendly."
"The product's connectors should work better and the user manuals need an update."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The product needs to improve its GUI."
"In a future release, the solution could provide malware analysis."
"The interface is very old. IBM should remake it into a more modern interface."
"Their technical support is not good. We opened a lot of cases and from my experience, they are not complicated issues but it takes forever to get an answer."
"The solution should include remote action capabilities."
"The released patch quality is poor. IBM should test those patches on their side, not on the client's side."
"The solution can be improved by lowering the cost and bettering their technical support."
"SOAR is what is expected the most from QRadar. They have something called SOAR Resilient, and it would be great if that gets induced in SIEM. IBM QRadar (as well as McAfee ESM) should have analytics platform integration. Currently, SIEMs don't have full-fledged integration with analytics where we are able to dump our data in SIEM, and the same data can be called from different analytics applications. We should be able to bring this data to a platform like Hadoop for big data and run the analytics there. Currently, people are seeing the past data and taking some actions in the present, but when it comes to analytics, there should be futuristic data where you can predict something out of your present and past data. Apart from that, I would like to see a full-fledged ITSM tool in QRadar. It sometimes has some technical issues that need to be checked. It requires a dedicated QRadar engineer to completely manage it. It has different module sets, such as event collector and event processor, and some technical glitches come in between. It takes the log but doesn't exactly process it in the way we want."
 

Pricing and Cost Advice

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"We have a lifetime license, so we don't pay a monthly fee."
"ArcSight is an expensive solution."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"I would rate the product a seven out of ten since it's an enterprise product."
"The pricing is quite harsh."
"I feel that the price is reasonable but compared to other products that are on the market, such as an offering by Microsoft, it is more expensive."
"found other solutions, with more features at the same cost or less. You don’t have to leave the Gartner Magic Quadrant to beat their price."
"The tool is priced in a competitive manner. The tool's price is dependent on the installation and the product size, but it is competitive in the marketplace."
"The price of this solution is reasonable."
"We pay approximately $40,000 to use the solution annually. This solution is a lot less expensive than Splunk."
"On a scale of one to ten, I rate the price a one, where one is an extremely expensive product, and ten is a cheap product."
"The tool's price is high."
"I think that the price is fair, but we can always say that the price could be cheaper."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Government
8%
Manufacturing Company
7%
Educational Organization
24%
Computer Software Company
14%
Financial Services Firm
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
The cost depends. The price I negotiated varies by region and relationship with the OEM. Cost is not shared due to another procurement team handling negotiations, but it was reasonable as far as I ...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about ArcSight Logger vs. IBM Security QRadar and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.