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ArcSight Logger vs LogRhythm SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
29th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
LogRhythm SIEM
Ranking in Log Management
10th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
172
Ranking in other categories
Security Information and Event Management (SIEM) (7th)
 

Mindshare comparison

As of January 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, down from 1.4% compared to the previous year. The mindshare of LogRhythm SIEM is 2.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Wail Khachfa - PeerSpot reviewer
Easy configuration and great user behaviour analysis and automation
The major feature of this solution is its easy configuration which helps different team members to work on it effectively. This kind of feature is not available in other solutions that need a special team dedicated to configure and extract reports. Another feature that I really admire is the significant improvement in the compliance in the auditing process by the solution. Our organisation-specific complaints require where the data needs to be forwarded, stored and searchable for a certain time period. This solution categorizes different types of data: cold, warm, and hot data. These features allow faster and easier extraction of any data even if the event was occurring several years ago. I also like other features, especially user behaviour analysis and automation. It studies the user behavior and if there is unusual traffic is recorded from a user, the solution flags it very effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ArcSight provides the basic information that we want."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"The most valuable feature is the search capability, which is simple to use."
"It is one of the best products available in the market."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"The solution provides information about the risk factors."
"It provides in-depth information on business activities once we log into the system."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"One of the main features that I like about LogRhythm NextGen SIEM is that there are a lot of pre-built pieces. Like with our AV, we didn't have to tell it how to read the logs; they already had it pre-made. So, we essentially just had to follow their guide to get the logs imported in and set up some rules for it. We've only had to manually create the parsing rules for a few of our vendors so that we could interpret the logs correctly. Most of them had already been pre-created for us."
"The product is great for medium to large-scale organizations."
"SOAR is integrated with the dashboard that we use for threat management. Because it's all integrated, it is useful for us when we deploy something on-prem."
"LogRhythm's GUI is easy to explore. We also like other features, such as its integration with other security solutions, log correlation, and the deployment of use cases."
"The Web Console is my favorite. It enables me, at a glance, to see the health of the environments."
"The major feature of this solution is its easy configuration which helps different team members to work on it effectively. This kind of feature is not available in other solutions because of a request for specialised schemes for configuration report extraction and searching. Another feature that I really admire is the significant improvement in the compliance in the auditing process by the solution. Our organisation-specific complaints require where the mailbox data needs to be forwarded, stored and searchable for a certain time period. This solution categorises data based on different types, which include cold, warm and hot data. These features allow faster and easier extraction of any data even if the event was occurring several years ago. I also like other features, especially user behaviour analysis and automation. If suddenly someone accesses your side or an unusual traffic is recorded from a user the solution flags it very effectively."
"When it comes to dealing with support, all my interactions have been great. Everyone has known what they're doing and have been quick to respond. They seem to always know the answer. I haven't stumped anybody yet."
"It's reliable and the performance is good."
 

Cons

"The platform is quite expensive. They should reduce its cost."
"The solution should make it possible to integrate network analysis features."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The solution could be improved in maintenance settings."
"We have had problems with archiving."
"The product's connectors should work better and the user manuals need an update."
"The user interface needs improvement. The more the user can slide around and know what's going on, the better it will be."
"It should be improved for automated setup and auto-configuration. There should be ease of integration and ease of setup."
"Sometimes, the tool fails to get the correlated events that triggered the alerts."
"Appliance-based setups can sometimes pose scalability issues"
"The log storage capacity should be increased."
"I think they probably need to, because a lot of companies are having this cloud-first strategy, where anything that's new has to go into the cloud for some reason."
"Stability has probably been one area where Health Checks have not been great with the product. We have been told that they are going to improve Health Checks on product, though we do struggle with them on a daily basis."
"The initial setup is not so easy because it is quite a process."
 

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"The pricing is quite harsh."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"ArcSight is an expensive solution."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"LogRhythm's licensing is based on MPS. There are some add-on features like advanced UEBA, the cloud component for advanced UEBA, and SIEM."
"It is a very cost-effective solution."
"I think the tool is reasonably priced. There is a need to pay per year towards the licensing costs of the tool."
"When it comes time to renew, they say, "This is what you are using. This is what we can do for you." So, they work with you on pricing."
"The support which allows more customized to the environment when we are deploying new systems is called Professional Service and is very expensive. The technical annual support and there is an annual fee."
"We work with French-speaking African countries, and it costs more than the average SIEM solution. Also, the pricing isn't too flexible. AlienVault, Splunk, and IBM QRadar are more suitable for customers on a tight budget."
"On a scale of one to ten, I'd rate the pricing of this solution as a seven - not too expensive but not cheap either. Regarding licensing costs, it varies depending on factors like being a partner or an end user, but there are no additional costs aside from standard licensing fees for the basic SIEM solution."
"It costs a great amount, but its pricing is competitive with some of the other vendors. For licensing and support, we pay about 20,000. There are no additional costs or anything like that."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Government
10%
Manufacturing Company
6%
Educational Organization
46%
Computer Software Company
8%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
The integration is slightly difficult with other assets, like EDR technologies or firewalls. Also, the back end is not as user-friendly as other solutions like IBM QRadar. The technical support is ...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Find out what your peers are saying about ArcSight Logger vs. LogRhythm SIEM and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.