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ArcSight Logger vs LogRhythm SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
LogRhythm SIEM
Ranking in Log Management
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
173
Ranking in other categories
Security Information and Event Management (SIEM) (7th)
 

Mindshare comparison

As of March 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of LogRhythm SIEM is 2.2%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Mokhammad Rakhman - PeerSpot reviewer
User-friendly dashboard and machine learning capabilities improve threat hunting efficiency
LogRhythm SIEM has strong machine-learning capabilities with behavioral rules and analysis. The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient. Analytics and behavioral analysis help me save time with rule creation. Its scalability allows me to add components as needed. Overall, LogRhythm SIEM offers end-to-end visibility with a reasonable price.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The machine learning is a good feature."
"The most valuable feature is the search capability, which is simple to use."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"It provides in-depth information on business activities once we log into the system."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"Our clients enjoy having one dashboard to monitor their environments in real time."
"We have to be able to show the evidence, and LogRhythm does a great job of putting it forward and making it easy to create reports with nice looking dashboards, which show off what we are doing as a security program."
"Technical support has always been helpful."
"It gives us insight into our entire installation, where we are multiple sites, going as far as the East Coast to the Central West Coast."
"The log analysis feature is valuable."
"I find LogRhythm's log management capabilities to be beneficial."
"The artificial intelligence engine."
"NextGen SIEM's best feature is how it presents logs."
 

Cons

"The platform is quite expensive. They should reduce its cost."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"The integration with other systems could be improved."
"The solution could be improved in maintenance settings."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The next release should have AI capabilities."
"The solution should make it possible to integrate network analysis features."
"I face stability issues every quarter that necessitate corrective maintenance."
"I have probably submitted half a dozen log parser requests, and I keep finding more stuff that we need to keep an eye on that doesn't have a definition in LogRhythm."
"In terms of blind spots, we are looking for more improvements since we don't have visibility over everything."
"I don't think the cloud model in LogRhythm is developed enough."
"LogRhythm NextGen SIEM is currently based only on the Windows platform. This means that some of our customers have to purchase a Windows license elsewhere. If LogRhythm can move to a Linux platform or a proprietary platform, it would be very helpful."
"One of the challenges of the SIEM for the LogRhythm 7 platform is the amount of time it takes to bring new log sources into the MDI."
"NextGen SIEM's integration with other software is good but could be improved."
"Their ticketing system for managing cases can be improved. They can either do that or adopt some of the open-source ticket systems into theirs. The current system works and gets the job done, but it is very bare-bones and basic. There are some things that could be improved there. They should also bring in more threat intelligence into the product and also probably start to look into the integration of more cloud or SAS products for ingesting logs. They're doing the work, but with the explosion of COVID, a lot of businesses have started to move towards more cloud applications or SAS applications. There is a whole diverse suite of SAS products out there, which is a challenge for them and I get it. They seem to be focusing on the big ones, but it'll be nice to be able to, for example, pull in Microsoft logs from Office 365. They are working towards a better way of doing that, and they have a product in the pipeline to pull logs in from other SAS applications. The biggest thing for them is going to be moving away from a Windows Server infrastructure into a straight-up Linux, which is more stable in my eyes. For the backend, they can maybe move into more of an up-to-date Elastic search engine and use less of Microsoft products."
 

Pricing and Cost Advice

"The pricing is quite harsh."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight is an expensive solution."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"The license cost is around $10 per MPS."
"We have seen a measurable decrease in the mean time to detect and respond to threats. As it comes out new features and new releases, the window is becoming a lot narrower because you can pivot a lot more with the data. Therefore, the new features and enhancements are reducing that."
"Everything is expensive with LogRhythm, and you don't get anything for free."
"On a scale of one to ten, where one is low, and ten is high, I rate the pricing between six and seven."
"I would rate the pricing 4 out of 5. There are no additional costs to the standard licensing fees."
"LogRhythm's pricing and licensing is extremely competitive and it's one of the top three reasons we continue to invest in the platform."
"It is a very cost-effective solution."
"On a scale of one to ten, I'd rate the pricing of this solution as a seven - not too expensive but not cheap either. Regarding licensing costs, it varies depending on factors like being a partner or an end user, but there are no additional costs aside from standard licensing fees for the basic SIEM solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Government
8%
Manufacturing Company
7%
Educational Organization
46%
Computer Software Company
8%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
The SOAR capabilities need improvements as they currently require programming knowledge. A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, wou...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Find out what your peers are saying about ArcSight Logger vs. LogRhythm SIEM and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.