ArcSight Logger vs Devo comparison

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ArcSight Logger

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Devo are leading log management solutions, each targeting different market needs. Devo often appears to have the edge with its advanced features, despite a higher cost, making it a preferred choice for many users.

Features: ArcSight Logger provides comprehensive data analysis, seamless integration with security tools, and scalability. Devo offers advanced analytics, real-time insights, and ease of use. ArcSight focuses on security integration, while Devo emphasizes analytical capabilities.

Room for Improvement: ArcSight Logger could improve scalability, query speed, and flexibility. Devo users seek better documentation, enhanced processing, and more ingestion options. Both products need adjustments to meet their users' evolving needs.

Ease of Deployment and Customer Service: ArcSight Logger is complex to deploy with mixed reviews on its support. Devo is noted for easy deployment and proactive service. ArcSight could streamline deployment, while Devo is strong in service delivery.

Pricing and ROI: ArcSight Logger is more affordable upfront, offering a reasonable ROI. Devo, though more expensive initially, justifies its cost through long-term value. ArcSight competes on cost, while Devo focuses on enhanced performance.

To learn more, read our detailed ArcSight Logger vs. Devo Report (Updated: January 2025).

ArcSight Logger vs. Devo

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

29th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Devo

Ranking in Log Management

26th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (28th), IT Operations Analytics (3rd), AIOps (15th)

Mindshare comparison

As of January 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, down from 1.4% compared to the previous year. The mindshare of Devo is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Has cloud-first architecture with SIEM technology to run security operations

When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support team is good...It is a scalable solution."

"The machine learning is a good feature."

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."

"It is one of the best products available in the market."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"It provides in-depth information on business activities once we log into the system."

More ArcSight Logger pros

"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."

"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."

"In traditional BI solutions, you need to wait a lot of time to have the ability to create visualizations with the data and to do searches. With this kind of platform, you have that information in real-time."

"The alerting is much better than I anticipated. We don't get as many alerts as I thought we would, but that nobody's fault, it's just the way it is."

"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."

"It's very, very versatile."

"The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us."

"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."

More Devo pros

Cons

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"The initial setup was a little bit complex."

"In the next release, I want to see more intelligence."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"The product's connectors should work better and the user manuals need an update."

"It is really difficult to work in ArcSight Logger, as it is very slow."

More ArcSight Logger cons

"My opinion on the solution's technical support is not as great as it could be because of the issues I have faced regarding the service management element."

"I would like to have the ability to create more complex dashboards."

"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."

"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."

"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."

"Some of the documentation could be improved a little bit. A lot of times it doesn't go as deep into some of the critical issues you might run into. They've been really good to shore us up with support, but some of the documentation could be a little bit better."

"The price is one problem with Devo."

"We only use the core functionality and one of the reasons for this is that their security operation center needs improvement."

More Devo cons

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"The pricing is quite harsh."

"ArcSight is an expensive solution."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"We have a lifetime license, so we don't pay a monthly fee."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"I would rate the product a seven out of ten since it's an enterprise product."

"The way Devo prices things is based on the amount of data, and I wish the tiers had more granularity. Maybe at this point they do, but when we first negotiated with them, there were only three or four tiers."

"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."

"I rate the pricing a four on a scale of one to ten, where one is cheap, and ten is expensive."

"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."

"Devo is a hosted or subscription-based solution, whereas before, we purchased QRadar, so we owned it and just had to pay a maintenance fee. We've encountered this with some other products, too, where we went over to subscription-based. Our thought process is that with subscription based, the provider hosts and maintains the tool, and it's offsite. That comes with some additional fees, but we were able to convince our upper management it was worth the price. We used to pay under 10k a year for maintenance, and now we're paying ten times that. It was a relatively tough sell to our management, but I wonder if we have a choice anymore; this is where the market is."

"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."

"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."

"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."

More Devo pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

16%

Government

10%

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

15%

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

What do you like most about Devo?

Devo has a really good website for creating custom configurations.

What is your experience regarding pricing and costs for Devo?

Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with Devo?

They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...

Splunk Enterprise Security vs ArcSight Logger

Comparisons

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IBM Security QRadar vs ArcSight Logger

Compared 34% of the time

Elastic Security vs ArcSight Logger

Compared 12% of the time

Wazuh vs ArcSight Logger

Compared 6% of the time

LogRhythm SIEM vs ArcSight Logger

Compared 3% of the time

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Splunk Enterprise Security vs Devo

Compared 21% of the time

IBM Security QRadar vs Devo

Compared 19% of the time

Microsoft Sentinel vs Devo

Compared 15% of the time

Wazuh vs Devo

Compared 7% of the time

New Relic vs Devo

Compared 6% of the time

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Product Reports

ArcSight Logger

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Learn More

OpenText

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel

ArcSight Logger vs. Devo