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ARIS BPA vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Calculating ROI with ARIS BPA varies, but users note operational improvements, time savings, and enhanced business transformation.
Sentiment score
7.5
IBM BPM enhances process efficiency, reduces errors, and often recovers costs within a year despite moderate licensing costs.
 

Customer Service

Sentiment score
6.6
ARIS BPA customer service is responsive and effective, but inconsistencies and communication issues affect overall satisfaction and improvement needs.
Sentiment score
6.6
IBM BPM's customer service is praised for expertise but needs improvement in response times and handling complex issues.
We had a contract that provided on-site support, which was very satisfactory.
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable and adaptable, though cost and complexity may pose challenges for expanding organizational use.
Sentiment score
6.9
IBM BPM is scalable but requires tuning and monitoring for performance amid challenges and varied user satisfaction.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
7.2
ARIS BPA is now stable and reliable, with improved updates, minor connectivity issues, and enhanced cloud hosting robustness.
Sentiment score
7.2
IBM BPM is generally stable with improved performance, occasional instability issues, and effective support for resolving problems.
 

Room For Improvement

ARIS BPA requires improved workflow, integration, and usability, with a focus on automation, data analysis, and third-party compatibility.
IBM BPM needs intuitive configuration, better integration, improved scalability, simplified processes, UI refinement, enhanced features, and reduced pricing.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
 

Setup Cost

ARIS BPA offers customizable licensing models but is considered expensive, with price negotiation recommended for enterprises utilizing its comprehensive suite.
IBM BPM is a costly solution with complex licensing, best suited for large enterprises seeking powerful capabilities.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

ARIS BPA offers flexible, comprehensive process modeling, integration, and analysis with strong reporting and usability features for diverse sectors.
IBM BPM is praised for process orchestration, integration, user interface, automation, and strong analytics with low-code deployment.
The integration capabilities of IBM BPM are excellent.
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Business Process Design (3rd)
IBM BPM
Ranking in Business Process Management (BPM)
8th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Application Infrastructure (7th), Process Automation (5th)
 

Mindshare comparison

As of December 2024, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 5.7%, up from 5.2% compared to the previous year. The mindshare of IBM BPM is 7.6%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Libor Černý - PeerSpot reviewer
I can usually find an answer to my issue on ARIS Community
From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.
Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Government
10%
Computer Software Company
10%
Financial Services Firm
30%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
Improvement should be made as per customer requirements.
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Learn More

 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about ARIS BPA vs. IBM BPM and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.