ARIS BPA vs IBM Case Foundation comparison

Software AG and IBM are both solutions in the Business Process Management (BPM) category. Software AG is ranked #9 with an average rating of 8.3, while IBM is ranked #33 with an average rating of 8.0. Software AG holds a 5.1% mindshare in BPM, compared to IBM’s 0.4% mindshare. Additionally, 88% of Software AG users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

ARIS BPA

Read 66 ARIS BPA reviews

4,335 Views
3,549 Comparison Views

88% willing to recommend

IBM Case Foundation

Read 13 IBM Case Foundation reviews

315 Views
225 Comparison Views

86% willing to recommend

ARIS BPA

IBM Case Foundation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

ARIS BPA and IBM Case Foundation are prominent players in the business process management and content management sectors. ARIS BPA seems to have the upper hand with its comprehensive process modeling and enterprise analysis capabilities.

Features: ARIS BPA offers extensive process modeling and enterprise analysis with object-oriented flexibility, supporting notations like BPMN and EPC. It features robust integration across IT and business processes, making it highly adaptable for visual management and process governance. IBM Case Foundation excels in content management, providing document templates and facilitating decision-making with robust integration capabilities, particularly within IBM's enterprise solutions suite.

Room for Improvement: ARIS BPA lacks a workflow engine, restricting business process execution and automation. Users cite integration challenges and high costs, along with a complex interface and steep learning curve. IBM Case Foundation needs better support for updated development platforms and languages, with users desiring a more intuitive interface and improved integration with emerging technologies.

Ease of Deployment and Customer Service: ARIS BPA offers versatile deployment options including Hybrid, Public, Private Cloud, and On-premises, providing flexibility within IT infrastructures, though support response times can improve. IBM Case Foundation is mainly On-premises, noted for traditional deployment and improved technical support, although further enhancement in response and adaptation is wished for.

Pricing and ROI: ARIS BPA is considered expensive but offers various license models appropriate for enterprises valuing modeling capabilities. Users find robust ROI through process transparency and efficiency. IBM Case Foundation's pricing is perceived mid-range, often viewed as high given functionality, with ROI heavily dependent on implementation and usage scales.

To learn more, read our detailed ARIS BPA vs. IBM Case Foundation Report (Updated: April 2025).

Buyer's Guide

ARIS BPA vs. IBM Case Foundation

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

9th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (4th)

IBM Case Foundation

Ranking in Business Process Management (BPM)

33rd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 5.1%, down from 5.4% compared to the previous year. The mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Libor Černý

Process manager at a insurance company with 5,001-10,000 employees

I can usually find an answer to my issue on ARIS Community

From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.

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Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ARIS has a good collaboration function. You create a portal where any authorized users can work on the models. There are simple flows for making and approving changes."

"Object oriented modeling allows us to trace what's going on with the specified object."

"We also have relationships specified with our IT systems and our organizational chart. That makes it possible to analyze things from the systems point of view and regarding the organizational part of the company. It all comes together in one tool and that is what gives us the most value at the moment."

"The shared repository allows for cross-functional cooperation instead of doing things in a silo. You can operate cross-functionally and really work end-to-end, instead of dividing everything up on a functional basis."

"The whole ARIS BPM solution is a bit special, because from the very beginning it was targeted more to Business users and the Management."

"Visualizes processes which helps the business see pain points."

"We chose ARIS because of its good reputation and familiarity with Software AG Tools."

"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."

More ARIS BPA pros

"It is easy to set up workflows that notify the user depending on certain events."

"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."

"The content management is great."

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

"The only thing is that we can easily track where the application is in the process, from manual to automation."

"It's very easy."

"Case Foundation provides a strong security boost."

"The solution is scalable."

More IBM Case Foundation pros

Cons

"I find it difficult to access the database as I want with direct querying."

"An area where it lacks and can be considered for improvement in the future is if we can somehow automate or learn how we can automate different processes."

"I find it difficult to access the database as I want with direct querying."

"The pricing of the solution can be improved and the initial setup should be made easy."

"ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."

"The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."

"We should have the ability to download ARIS EPCs to Visio."

"The product is difficult to use for someone without prior knowledge of working with it. It requires a certain level of administration training."

More ARIS BPA cons

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

"90% of the feedback we receive states that the UI is not very user-friendly."

"The interface needs to be more user-friendly."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

"The service as it currently stands is out-of-date and lacks flexibility."

"The cloud version could use more stability."

More IBM Case Foundation cons

Pricing and Cost Advice

"The solution has a fair price for the value it delivers."

"It is on the higher side."

"I would recommend the product to only enterprise companies because of the pricing."

"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."

"It is well worth the investment in the enterprise."

"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."

"Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay."

"The product is inexpensive."

More ARIS BPA pricing and cost advice

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"IBM Case Foundation is a little expensive."

"This is not an expensive solution and we are using the standard license."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

12%

Manufacturing Company

11%

Government

Computer Software Company

20%

Insurance Company

12%

University

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

See all answers

What is your experience regarding pricing and costs for ARIS BPA?

Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.

See all answers

What needs improvement with ARIS BPA?

I find it difficult to access the database as I want with direct querying. I must write scripts, which requires specific knowledge. Software AG could improve this by making the database more open. ...

See all answers

What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

Comparisons

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Compared 25% of the time

ADONIS vs ARIS BPA

Compared 10% of the time

Camunda vs ARIS BPA

Compared 7% of the time

Visio vs ARIS BPA

Compared 6% of the time

Bizagi vs ARIS BPA

Compared 6% of the time

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IBM Business Automation Workflow vs IBM Case Foundation

Compared 100% of the time

More IBM Case Foundation Competitors

Product Reports

Buyer's Guide

ARIS BPA

April 2025

Download ARIS BPA product report

Buyer's Guide

IBM Case Foundation

April 2025

Download IBM Case Foundation product report

Also Known As

ARIS, ARIS BPM

Case Foundation, FileNet Business Process Manager

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Suncorp Group Limited

Buyer's Guide

ARIS BPA vs. IBM Case Foundation

April 2025

Free Report: ARIS BPA vs. IBM Case Foundation

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