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Aruba ClearPass vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Aruba ClearPass has strong ROI with robust security, though understanding licensing is crucial to avoid device capacity issues.
Sentiment score
7.5
Microsoft Intune boosts productivity and security while reducing costs by streamlining management and eliminating third-party solutions.
Using Aruba ClearPass has resulted in less engineering time compared to other products we've used.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
7.5
Aruba ClearPass is highly rated for responsive, knowledgeable support, though minor improvements are suggested by some users.
Sentiment score
6.6
Microsoft Intune support is generally responsive and knowledgeable, but inconsistencies exist, particularly with standard support response times.
Portnox is one level up, as their customer support is outstanding.
We have escalated questions to tech support, and I would rate the technical support an eight out of ten.
We have local support, so it's much easier.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
8.3
Aruba ClearPass is praised for its scalability, seamlessly integrating with systems and efficiently handling large user bases.
Sentiment score
8.3
Microsoft Intune is praised for its scalability, flexibility, and seamless integration, managing thousands of endpoints efficiently across various organizations.
In our environment, ClearPass handles up to 100,000 users, which is better than some other NAC solutions like Fortinox that scale up to 25,000.
Aruba ClearPass is very scalable.
Once the policy is defined, scaling works automatically and is fast.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
8.9
Aruba ClearPass is stable, reliable, handles high volumes well, despite minor integration issues with CPKN and LDAP.
Sentiment score
8.1
Microsoft Intune is highly stable and reliable, with performance improvements and minor issues rated 8-10 by users.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
 

Room For Improvement

Aruba ClearPass needs a simpler interface, better integration, improved scalability, and user support, with reduced complexity and costs.
Microsoft Intune needs enhancements in reporting, app deployment, OS support, user interface, security, and third-party integration.
It is also better to improve threat intelligence for built-in threat detection and prevention.
A more streamlined menu of licensing options would be helpful.
ClearPass from Aruba is easier to understand compared to Cisco, which has more features but is more complicated.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
 

Setup Cost

Aruba ClearPass is costly yet valuable, with complex licensing, often seen as affordable long-term compared to alternatives like Cisco ISE.
Microsoft Intune is cost-effective and valued for flexible licensing with high satisfaction, despite complexity for small businesses.
Achieving the best price requires careful selection from a menu of licensing options.
We cannot mix in prices, and of course, prices are going higher.
Pricing is licensing-based, involving a modular and staggered commercial model with separate licenses needed to suit specific requirements.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation.
 

Valuable Features

Aruba ClearPass provides comprehensive network security, seamless integration, robust policy enforcement, and scalable access control with strong visibility and reporting.
Microsoft Intune excels in integration, security, and device management, enhancing efficiency and usability across diverse environments.
The ClearPass solution has reduced the amount of engineering time compared to previous solutions, making it more efficient for our purposes.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
 

Categories and Ranking

Aruba ClearPass
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
83
Ranking in other categories
Network Access Control (NAC) (2nd)
Microsoft Intune
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
233
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

Aruba ClearPass and Microsoft Intune aren’t in the same category and serve different purposes. Aruba ClearPass is designed for Network Access Control (NAC) and holds a mindshare of 25.0%, down 26.1% compared to last year.
Microsoft Intune, on the other hand, focuses on Unified Endpoint Management (UEM), holds 39.1% mindshare, down 43.6% since last year.
Network Access Control (NAC)
Unified Endpoint Management (UEM)
 

Featured Reviews

SvenVenables - PeerSpot reviewer
Easy to use, multifeatured, and reliable policy management platform for identity authentication and new device onboarding
The only area that really needs improvement in Aruba ClearPass is the onboarding for doing TLS authentication. The biggest problem we've seen in our environment is Huawei not being able to get onto Google Play. No Huawei device can be onboarded via Aruba ClearPass easily. An additional feature we'd like to see in the next release of Aruba ClearPass is for its OnGuard function, its health check function. We'd like it to have the functionality for installing or copying files that are required for remediation on health checks. For example: if you're using Aruba ClearPass and you do a health check, if the client is missing a file or a particular product such as an antivirus product, we would like the opportunity to have the files copied or installed in the platform, because currently there are some limitations when you want to do remediation. If the client is missing a file and you want them to install a specific application, we have to provide an HTTP download so they can download the file for the remediation to work. What I would like to see is a bigger storage area in Aruba ClearPass so we can upload those files in the platform, rather than having those files in an external server for downloading, because we've had huge problems with doing remediation to locations that require an HTTP download. What we'd like is having the ability to put the applications on Aruba ClearPass directly, to make the remediation steps for clients when they're missing software, to get those directly from the platform, because currently, you can't put a big file onto Aruba ClearPass as there are size limitations.
Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
9%
Manufacturing Company
8%
Educational Organization
6%
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What do you like most about Aruba ClearPass?
If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Avenda eTIPS
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Access Control (NAC). Updated: November 2024.
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