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Aruba ClearPass vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Aruba ClearPass secures data and reduces IT time, providing varied ROI by industry despite licensing challenges and costs.
Sentiment score
7.5
Microsoft Intune boosts ROI by reducing costs and improving efficiency with seamless device management and reduced reliance on other services.
Using Aruba ClearPass has resulted in less engineering time compared to other products we've used.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
7.5
Aruba ClearPass customer service is highly rated, though some users suggest improvements in response time and issue escalation.
Sentiment score
6.6
Microsoft Intune's customer support is mixed; premium tiers are quicker, but response times and complexity handling need improvement.
Portnox is one level up, as their customer support is outstanding.
We have escalated questions to tech support, and I would rate the technical support an eight out of ten.
The support is consistent and satisfactory.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
8.2
Aruba ClearPass is scalable, praised for modular growth, efficient in large deployments, and adaptable despite minor competitive gaps.
Sentiment score
8.3
Microsoft Intune is highly scalable and flexible, easily supporting various business sizes with its cloud-based integration and licensing.
I believe the scalability of ClearPass is rated as ten out of ten.
In our environment, ClearPass handles up to 100,000 users, which is better than some other NAC solutions like Fortinox that scale up to 25,000.
Aruba ClearPass is very scalable.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
8.6
Aruba ClearPass is widely trusted for stability and reliability, with high performance ratings and quickly resolved issues.
Sentiment score
8.0
Microsoft Intune is stable and reliable, with minor issues; users generally rate it between seven to ten.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
 

Room For Improvement

Aruba ClearPass needs user interface and integration enhancements, improved support, better scalability, simplified administration, and refined licensing models.
Microsoft Intune needs improvements in reporting, device support, integration, user interface, and cost efficiency for better management.
The language and policy enforcement mechanisms are not clear, making it difficult to use the product effectively.
It is also better to improve threat intelligence for built-in threat detection and prevention.
A more streamlined menu of licensing options would be helpful.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
 

Setup Cost

Aruba ClearPass is considered costly with complex licensing, but many find its value justifies the expense compared to alternatives.
Microsoft Intune is cost-effective, especially when bundled with Microsoft 365, offering competitive pricing and valuable features for enterprises.
Achieving the best price requires careful selection from a menu of licensing options.
We cannot mix in prices, and of course, prices are going higher.
Aruba ClearPass is a premium product with higher pricing, which seems unnecessary given its complexity.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation.
 

Valuable Features

Aruba ClearPass excels in flexible security features, integration, user-friendly management, network visibility, and supports multi-vendor environments cost-effectively.
Microsoft Intune offers seamless integration, robust security, and centralized management, enhancing compliance, scalability, and ease of use.
The ClearPass solution has reduced the amount of engineering time compared to previous solutions, making it more efficient for our purposes.
The most effective feature for us is the OnGuard feature.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
 

Categories and Ranking

Aruba ClearPass
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
85
Ranking in other categories
Network Access Control (NAC) (2nd)
Microsoft Intune
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

Aruba ClearPass and Microsoft Intune aren’t in the same category and serve different purposes. Aruba ClearPass is designed for Network Access Control (NAC) and holds a mindshare of 24.8%, down 26.3% compared to last year.
Microsoft Intune, on the other hand, focuses on Unified Endpoint Management (UEM), holds 38.6% mindshare, down 43.6% since last year.
Network Access Control (NAC)
Unified Endpoint Management (UEM)
 

Featured Reviews

Abdelhamid Saber - PeerSpot reviewer
Secures the network with flexible controls and excellent support
We use Aruba ClearPass as a network access control solution. It prevents unauthorized access and allows access for users in the internal environment, performing checks and onboarding We use ClearPass to secure our environment. Before ClearPass, our environment wasn't as secure. The most…
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
9%
Manufacturing Company
8%
Financial Services Firm
6%
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What do you like most about Aruba ClearPass?
If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Avenda eTIPS
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Access Control (NAC). Updated: December 2024.
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