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Asana vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Asana improved productivity, organized tasks reducing meetings, led to business growth, time savings, and was valued despite cost.
Sentiment score
7.7
Zoho Projects enhanced project visibility and productivity, improving project delivery and time efficiency, despite modest monetary savings.
However, due to its pricing, I need to be careful about adding each user and feature.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
 

Customer Service

Sentiment score
5.8
Users find Asana's support responsive and helpful, though some experience slower responses and community engagement limitations.
Sentiment score
6.7
Zoho Projects support has mixed reviews, with email and chat praised, but phone support needs improvement.
The technical support is of high quality.
They are just a chat away, and there is typically a dedicated person or two handling my account.
 

Scalability Issues

Sentiment score
7.1
Asana is scalable for small to medium businesses, but some find it costly and challenging for larger, complex projects.
Sentiment score
8.3
Zoho Projects is highly scalable, adaptable for various team sizes, but may need improvements for larger projects.
 

Stability Issues

Sentiment score
8.2
Asana is stable and reliable with minimal downtime, rated highly for performance, despite occasional maintenance interruptions.
Sentiment score
7.9
Zoho Projects is reliable and stable, rated highly by users, though occasional glitches and desired enhancements are noted.
Asana is quite stable; it is a tool I can trust.
Changes sometimes don't reflect.
 

Room For Improvement

Asana needs UI simplification, enhanced integrations, improved workflows, customizable dashboards, and better training resources for effective onboarding.
Zoho Projects needs UI simplicity, enhanced integrations, better support, improved mobile features, custom reporting, and more robust onboarding.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Managing multiple projects in the project presents challenges.
 

Setup Cost

Asana offers accessible pricing, with some concerns about user and feature costs, considered fair with no hidden charges.
Zoho Projects is a cost-effective project management tool with competitive pricing, offering great value and integration under Zoho One.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
 

Valuable Features

Asana enhances team productivity with task management, real-time updates, customization, and user-friendly features adaptable for various skill levels.
Zoho Projects offers a scalable, cost-effective platform with seamless CRM integration, customization, and robust time-tracking and reporting features.
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
The collaboration tools within Zoho Projects are good.
 

Categories and Ranking

Asana
Ranking in Project Management Software
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No ranking in other categories
Zoho Projects
Ranking in Project Management Software
15th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Asana is 6.0%, down from 11.8% compared to the previous year. The mindshare of Zoho Projects is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Ian Herzing - PeerSpot reviewer
Stands out with portfolios, easy setup, and real-time information, but needs big improvement when it comes to workflows, automation, and dashboards
Their workflows and automation could use a big improvement. I don't even know if they have anything in that regard right now. I would really love to see a way where you can send custom alerts based on a task's completion or status change or an approval coming through. I would love to see a way to get some low-code functionality into Asana because right now, that is a big miss. On top of that, their dashboards are incredibly lacking. The way the widgets connect to the projects, they don't pull the data in the way that I really want them to. When I build a dashboard in Asana versus Smartsheet, I can't pull in data via a custom text field in Asana, but in Smartsheet, I can. That's a huge advantage because sometimes, you just want to report on really niche tasks or a launch date in a specific project or a collection of projects, and Smartsheet's dashboard features will let you do that, but Asana won't. So, their dashboards are lacking, and the workflows are pretty below where the market is right now. I would love to see a complete revamp of how they do dashboards right now. Dashboards are really poor. They don't display information well, and they don't look good. They don't pull in data in an advanced search kind of way. They are very simplistic. If you're a traditional project manager and you're PMP certified and you understand project management, you're going to be very frustrated with Asana's dashboards because they do not speak the language of project management. That's because of the way they are set up. So, I would like to see that completely revamped. It's just not an industry standard.
Sainath Racherla - PeerSpot reviewer
Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.
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Top Industries

By visitors reading reviews
Educational Organization
56%
Computer Software Company
6%
Financial Services Firm
4%
Manufacturing Company
3%
Educational Organization
83%
Manufacturing Company
3%
Financial Services Firm
2%
Comms Service Provider
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Asana?
The solution's user interface is very good.
What is your experience regarding pricing and costs for Asana?
The pricing of Asana is slightly high. To add one user is expensive, which makes me cautious about upgrading or adding more users.
What needs improvement with Asana?
The integration with email should be more seamless. When I'm writing an email and want to tag someone in Asana for a task, the process should be smoother. It would be easier if I could assign tasks...
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-...
What is your primary use case for Zoho Projects?
The main purpose of using Zoho Projects is for coordinating projects, with a primary focus on bug and defect management.
 

Comparisons

 

Overview

 

Sample Customers

Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Asana vs. Zoho Projects and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.