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ASG TMON vs OpenText Real User Monitoring comparison

 

Categories and Ranking

ASG TMON
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
Mainframe Management (2nd)
OpenText Real User Monitoring
Average Rating
6.4
Number of Reviews
10
Ranking in other categories
Application Performance Monitoring (APM) and Observability (53rd)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ASG TMON is designed for Mainframe Management and holds a mindshare of 10.9%, down 11.9% compared to last year.
OpenText Real User Monitoring, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 0.2% mindshare, down 0.3% since last year.
Mainframe Management
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Roland Schiradin - PeerSpot reviewer
Apr 3, 2024
Easy to install and use with good support and
The installation/usage is very easy.  Support is very good.  TMON provides a better Sysplex/CICSplex overview; OmegaMon/CICS had a limited view of a single CICS region. This is not how it works today with CICSplex and Sysplex. The same applies for OmegaMon/DB2.  The massive amount of datasets to…
Aphiwat Leetavorn. - PeerSpot reviewer
Jun 27, 2024
Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive
It traps and analyzes end-user traffic going to the server. The agent acts as a trap before sending it to the server, analyzing it, and collating it with the internal monitoring data.  This is external monitoring, not front-end monitoring. It's more like back-end monitoring, analyzing results with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS."
"The most valuable feature is application performance monitoring."
"The technical support is good at resolving issues."
"Very easy to implement."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"With the solution, you can easily access any issues in your infrastructure."
"The reporting feature is good for us."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
 

Cons

"We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload."
"The solution's technical support presents a lot of issues with too many delays."
"Some issues with login errors."
"We would like to see support for non-Windows environments."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"This technology is considered to be older."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"The product needs more R&D to make it easier and more compatible with other software."
 

Pricing and Cost Advice

Information not available
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"If I compare with other vendors, other vendors are more expensive"
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"Not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
20%
Government
12%
Manufacturing Company
7%
Financial Services Firm
30%
Manufacturing Company
14%
Computer Software Company
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ASG TMON?
The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS.
What is your experience regarding pricing and costs for ASG TMON?
We found that, in comparison, BMC and OmegeMon were expensive.
What needs improvement with ASG TMON?
It's too early to say what improvements are needed, but I can only say we are happy with our decision to move to TMON. We haven't looked at the graphic tools so far, but they're on our to-do list f...
What do you like most about Micro Focus Real User Monitor?
Real User Monitor has improved our productivity.
What needs improvement with Micro Focus Real User Monitor?
The solution's technical support presents a lot of issues with too many delays. Emergency support is unavailable when we raise a P1 ticket for production downtime.
What is your primary use case for Micro Focus Real User Monitor?
The solution is used for data center monitoring, real-time monitoring, and automation.
 

Also Known As

TMON
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
 

Overview

 

Sample Customers

Bank of Tokyo, Vodafone, Westar Energy Inc.
Avea, Maccabi Healthcare Services, TEB