Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold.
OpenText Real User Monitoring offers robust transaction monitoring for application performance management with efficient monitoring tools and a straightforward implementation process. It includes comprehensive reporting features for performance analysis. Despite effective technical support, limitations include an outdated technology base, no support for non-Windows environments, and compatibility issues with encrypted traffic. The lack of a product roadmap and an inadequate diagnostics perspective for troubleshooting root causes are also notable concerns for potential tech buyers.
