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Instana Dynamic APM vs OpenText Real User Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

Instana Dynamic APM
Ranking in Application Performance Monitoring (APM) and Observability
20th
Average Rating
7.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
53rd
Average Rating
6.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.4%, down from 1.8% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhammad Jawwad Hassan - PeerSpot reviewer
Jan 25, 2023
A really good GUI that is easy for non-technical users to understand
Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers.  We currently have 20 users at one of our branches. We plan to expand…
Aphiwat Leetavorn. - PeerSpot reviewer
Jun 27, 2024
Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive
It traps and analyzes end-user traffic going to the server. The agent acts as a trap before sending it to the server, analyzing it, and collating it with the internal monitoring data.  This is external monitoring, not front-end monitoring. It's more like back-end monitoring, analyzing results with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"The most valuable feature of Instana Dynamic APM is auto-instrumentation."
"It is a stable solution."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"The overall capabilities are the most valuable."
"The most valuable feature is application performance monitoring."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"Very easy to implement."
"The reporting feature is good for us."
"Real User Monitor has improved our productivity."
"With the solution, you can easily access any issues in your infrastructure."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
 

Cons

"While it is already quite good, there is room for improvement in terms of providing better functionality"
"Its SLI and SLA features need improvement in setting up alerts."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"We'd always like to see additional functionalities."
"New Relic has a better UI in terms of how it presents the data."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"The solution's technical support presents a lot of issues with too many delays."
"This technology is considered to be older."
"Some issues with login errors."
"We would like to see support for non-Windows environments."
"The product needs more R&D to make it easier and more compatible with other software."
 

Pricing and Cost Advice

"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
"The solution is less expensive than one of its competitors."
"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
"The solution's pricing is comparable to other products."
"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
"The pricing is $1,200 per year which is a bit high compared to other vendors."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"If I compare with other vendors, other vendors are more expensive"
"Not expensive."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
16%
Manufacturing Company
10%
Government
7%
Financial Services Firm
30%
Manufacturing Company
14%
Computer Software Company
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Instana Dynamic APM?
The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.
What is your experience regarding pricing and costs for Instana Dynamic APM?
I rate the pricing a seven out of ten. There are no additional costs associated with the product.
What needs improvement with Instana Dynamic APM?
Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.
What do you like most about Micro Focus Real User Monitor?
Real User Monitor has improved our productivity.
What needs improvement with Micro Focus Real User Monitor?
The solution's technical support presents a lot of issues with too many delays. Emergency support is unavailable when we raise a P1 ticket for production downtime.
What is your primary use case for Micro Focus Real User Monitor?
The solution is used for data center monitoring, real-time monitoring, and automation.
 

Also Known As

No data available
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
 

Learn More

 

Overview

 

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
Avea, Maccabi Healthcare Services, TEB
Find out what your peers are saying about Instana Dynamic APM vs. OpenText Real User Monitoring and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.