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OpenText Real User Monitoring vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #43 with an average rating of 7.7, while Splunk is ranked #3 with an average rating of 8.4. OpenText holds a 0.2% mindshare in APM, compared to Splunk’s 4.8% mindshare. Additionally, 58% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.
OpenText Real User Monitoring
Read 11 OpenText Real User Monitoring reviews
  • 441 Views
  • 311 Comparison Views
58% willing to recommend
Splunk AppDynamics
Read 246 Splunk AppDynamics reviews
  • 13,704 Views
  • 8,634 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 6, 2025

OpenText Real User Monitoring and Splunk AppDynamics compete in performance monitoring and analytics. Despite OpenText’s pricing and support advantages, Splunk AppDynamics leads with its advanced features, offering broader performance insights.

Features: OpenText Real User Monitoring emphasizes real-time monitoring with strong integration capabilities, in-depth transaction analysis, and scalability. Splunk AppDynamics focuses on robust application performance management with dynamic instrumentation, end-to-end visibility across environments, and a comprehensive feature set offering detailed performance perspectives.

Room for Improvement: OpenText Real User Monitoring could enhance its advanced analytics capabilities, expand dynamic instrumentation, and improve cross-visibility among environments. Splunk AppDynamics could simplify deployment, offer more competitive pricing options, and enhance user training resources for easier adoption.

Ease of Deployment and Customer Service: OpenText Real User Monitoring supports swift deployment and focuses on customer satisfaction with prompt service support. Splunk AppDynamics, while having a more sophisticated deployment process, benefits from a comprehensive support framework that efficiently resolves complex issues, albeit requiring more initial effort.

Pricing and ROI: OpenText Real User Monitoring typically involves a lower setup cost, providing significant ROI ideal for budget-conscious organizations. Splunk AppDynamics, with a higher setup cost, delivers compelling ROI through comprehensive performance insights, making it a valuable investment for enterprises prioritizing analytics capabilities.

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To learn more, read our detailed OpenText Real User Monitoring vs. Splunk AppDynamics Report (Updated: April 2025).
Buyer's Guide
OpenText Real User Monitoring vs. Splunk AppDynamics
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
43rd
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
246
Ranking in other categories
IT Infrastructure Monitoring (4th), IT Operations Analytics (2nd), Mobile APM (2nd), Container Monitoring (3rd)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Real User Monitoring is 0.2%, down from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.8%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aphiwat Leetavorn. - PeerSpot reviewer
Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive
Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.
Read full review
Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Dynamic mapping enhances workflows that are user-friendly
One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers near-real-time analytics, which is helpful."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
"It is a good product."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The reporting feature is good for us."
"Very easy to implement."
"With the solution, you can easily access any issues in your infrastructure."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
More OpenText Real User Monitoring pros
"The most valuable feature of AppDynamics is its ability to track the transactions between different applications."
"The transaction snapshots are the most valuable feature of AppDynamics"
"It is used to test customer behavior on a website."
"We can view the server activities, including issues in the process, with a single click."
"The monitoring is similar to Dynatrace."
"What I found valuable in AppDynamics Database Monitoring is good technical support. I also like that it's scalable and stable."
"The features related to the application performance in AppDynamics Database Monitoring are the most valuable."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
More Splunk AppDynamics pros
 

Cons

"The product needs more R&D to make it easier and more compatible with other software."
"Some issues with login errors."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."
"This technology is considered to be older."
More OpenText Real User Monitoring cons
"The cloud licensing needs to be improved. It's quite pricey."
"Customization requires a few manual tweaks."
"It could be a little more flexible in configuration on the back end."
"The setup, implementation and use are clumsy and need to be refined."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"The documentation and training material have room for improvement."
"AppDynamics scaled well up to around 3,000 agents. The performance deteriorated after that, while Dynatrace could support more than 10,000 agents. We were surprised that AppDynamics' scalability is not so good."
"This is an expensive solution."
More Splunk AppDynamics cons
 

Pricing and Cost Advice

"Not expensive."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"If I compare with other vendors, other vendors are more expensive"
"We have a license-based solution. That means you need a license for each server you monitor."
"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
"AppDynamics is one of the most expensive solutions on the market."
"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
"I would say the solution is affordable because it is widely used across financial service sectors."
"AppDynamics Database Monitoring is expensive. I rate it a seven to eight out of ten."
"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."
"There is an annual cost to use this solution. The licensing model could be improved by making it more cost-effective."
More Splunk AppDynamics pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Manufacturing Company
14%
Government
8%
Computer Software Company
7%
Educational Organization
48%
Financial Services Firm
17%
Computer Software Company
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
See all answers
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
See all answers
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
See all answers
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
See all answers
What do you like most about AppDynamics?
The solution saves time and cost.
See all answers
 

Comparisons

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Compared 8% of the time
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Compared 7% of the time
Grafana vs Splunk AppDynamics Logo
Grafana vs Splunk AppDynamics
Compared 6% of the time
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Product Reports

Buyer's Guide
OpenText Real User Monitoring
April 2025
OpenText Real User Monitoring reportDownload OpenText Real User Monitoring product report
Buyer's Guide
Splunk AppDynamics
March 2025
Splunk AppDynamics reportDownload Splunk AppDynamics product report
 

Also Known As

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
No data available
 

Overview

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?
  • Real-time Performance Monitoring: Offers immediate insights into application behavior.
  • Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
  • JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
  • Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
  • Adaptable Dashboards: Customizable views for better data interpretation.
How does AppDynamics benefit users?
  • Improved Incident Resolution: Faster problem detection and solution implementation.
  • Enhanced Application Performance: Real-time monitoring optimizes system operations.
  • Comprehensive Visibility: Provides a full view of application infrastructure.
  • Informed Decision Making: Detailed analytics guide performance improvements.
  • Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk
 

Sample Customers

Avea, Maccabi Healthcare Services, TEB
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Buyer's Guide
OpenText Real User Monitoring vs. Splunk AppDynamics
April 2025
Free Report: OpenText Real User Monitoring vs. Splunk AppDynamics
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