OpenText Real User Monitoring and AppDynamics are competitors in the performance monitoring category. Based on user feedback, AppDynamics appears to have the upper hand due to its more comprehensive feature set, better customer service, and higher perceived ROI despite higher costs.
What features are offered by OpenText Real User Monitoring in comparison to AppDynamics?OpenText Real User Monitoring offers strong transaction tracking, real-time analytics, and valuable insights into user behavior. AppDynamics provides comprehensive infrastructure monitoring, advanced alerting capabilities, and robust features for managing complex environments.
What areas of improvement can be found in OpenText Real User Monitoring in comparison to AppDynamics?OpenText Real User Monitoring needs enhancements in customization options and reporting capabilities. AppDynamics should improve its licensing model, reduce the complexity of its initial setup, and streamline its user interface.
How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to AppDynamics?OpenText Real User Monitoring has a straightforward deployment model but requires better customer service support. AppDynamics has a more complex deployment process but offers excellent customer service.
What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to AppDynamics?OpenText Real User Monitoring has lower initial costs, appealing to budget-conscious users. AppDynamics, despite higher setup costs, is seen as delivering better ROI due to its extensive features.
Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left.
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved.
Compared to competitors, the pricing is very less.
It is mostly stable, and I would rate its stability at around nine out of ten.
The functions that Real User Monitor is intended for, which is to provide the availability and performance of a service, are valued.
AppDynamics is a comprehensive tool used for monitoring application performance, identifying user issues, analyzing traffic, managing infrastructure, and performance testing. It supports environments like Kubernetes, WebLogic, and Azure, and is crucial for industries such as banking, telecommunications, and financial services.
AppDynamics offers a robust solution for application performance monitoring, enabling deep diagnostics, transaction tracing, and root cause analysis. Users benefit from its real-time monitoring and comprehensive analytics capabilities. It's designed for ease of implementation and scalability, featuring intuitive dashboards that streamline infrastructure optimization and enhance user experience. AppDynamics supports extensive third-party extensions and provides proactive monitoring and alerting to ensure optimal system health. It assists in troubleshooting, database monitoring, and setting custom alerts to address Java applications and performance challenges efficiently.
What are the most important features of AppDynamics?AppDynamics is widely adopted in banking, telecommunications, and financial services to ensure optimal user experience and system health. Its capabilities support these industries in maintaining robust, efficient, and reliable applications. The tool is instrumental in troubleshooting, performance optimization, and providing a seamless user experience.
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
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