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Atlassian Crowd vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
26th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Entra ID
Ranking in Single Sign-On (SSO)
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
276
Ranking in other categories
Authentication Systems (1st), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of April 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.3%, up from 0.3% compared to the previous year. The mindshare of Microsoft Entra ID is 10.3%, down from 27.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID10.3%
Atlassian Crowd1.3%
Other88.4%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"The most valuable features are predominantly in the directory and development spaces."
"Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"Entra ID's anti-phishing measures have improved our phishing response."
"It has made our work easier in that it’s simplified everything for us."
"The most valuable feature is the ease of scalability."
"It is great for mom-and-pop shops or small businesses that are truly coming into the enterprise ecosystem and that have not come from a legacy environment."
"The solution has some great features, such as identity governance, and user self-service. The Outlook application is very good and is used by a lot of people even if they are using Google services."
"I like that you can run it on-premises. I also like that I can use Azure at any time as the main one."
"The implementation of Microsoft Entra ID has impacted my secure access to apps or resources in my environment because it made it easier."
"When logging on to Azure AD it's pretty quick."
 

Cons

"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"It would be great if the UI would receive a complete re-design."
"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"There's a need for effective group membership management, especially for corporate programs."
"Azure AD provides two types of features. One is Azure AD Excel and is already B2C. Out of both versions, Azure B2C requires some improvement, in terms of user management and role management, et cetera."
"Technical support could be faster."
"The documentation, and the way that people are notified of updates, are things that can be improved."
"I suggest improving the connector part. For technical users like me, it is manageable, but having comprehensive documentation for those who aren't familiar with the system would be beneficial."
"Something that can be improved is their user interface. It needs to be better."
"Transitioning to the cloud is very difficult. They need the training to make it easier."
"The support could be better. Lately, they sort of dropped off a bit in terms of quality."
"I'd like to see integration between applications and phones included in the solution."
 

Pricing and Cost Advice

"It's pretty cheap. I would rate the price as three out of five."
"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"It is in line. Because we are so early, we have not had to come back on a cycle where we are having to negotiate again."
"If you're on Azure, it can be free or it's incorporated, at no extra cost, or it can become extremely complicated."
"As a nonprofit, we have A5 licenses for nonprofits in education, so we at least have some reduced costs."
"The cost of Entra ID depends entirely on our organization's specific needs and use cases."
"It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it."
"The solution was fairly priced the last time I checked the costs."
"It is very expensive. Its price should be lower. Price is the most important factor for Turkish people."
"The P1 version costs $6 per user per month."
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886,976 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business89
Midsize Enterprise39
Large Enterprise160
 

Questions from the Community

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We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with pricing, setup cost, and licensing is that going through and being able to use these things is always part of delivering an M365 bundle, so I don't think the experience is great ...
What needs improvement with Azure Active Directory?
I believe Microsoft Entra ID can be improved, and I think it's already on the roadmap. We value the selective sync where Microsoft Entra ID is actually the authoritative source and then will provis...
 

Also Known As

Crowd
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Atlassian Crowd vs. Microsoft Entra ID and other solutions. Updated: April 2026.
886,976 professionals have used our research since 2012.