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AutomationEdge vs Jacada Intelligent Agent Engagement comparison

AutomationEdge and Jacada are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #12 with an average rating of 8.1, while Jacada is ranked #47. AutomationEdge holds a 0.9% mindshare in RPA, compared to Jacada’s 0.1% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 100% of Jacada users who would recommend it.
AutomationEdge
Read 12 AutomationEdge reviews
  • 1,106 Views
  • 782 Comparison Views
84% willing to recommend
Jacada Intelligent Agent En...
Read 1 Jacada Intelligent Agent Engagement review
  • 118 Views
  • 72 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between AutomationEdge and Jacada Intelligent Agent Engagement based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

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To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: November 2024).
Buyer's Guide
Robotic Process Automation (RPA)
November 2024
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Helped 824,067 peers since 2012
 

Categories and Ranking

AutomationEdge
Ranking in Robotic Process Automation (RPA)
12th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Jacada Intelligent Agent En...
Ranking in Robotic Process Automation (RPA)
47th
Average Rating
7.0
Reviews Sentiment
5.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of AutomationEdge is 0.9%, down from 1.0% compared to the previous year. The mindshare of Jacada Intelligent Agent Engagement is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

BhargavJotva - PeerSpot reviewer
An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch
The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.
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BM
Suitable for a small-scale business but not evolved enough for a large enterprise
The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically we use our internal product more, which is iAutomate. We also use UiPath and Automation Anywhere…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support from the vendor is very good."
"It is a valuable tool for developing efficient solutions, especially in finance and banking."
"The most valuable feature of AutomationEdge is creating accounts."
"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."
"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
"The initial setup was easy and straightforward."
"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."
"It helps us with cost optimization and easy implementation."
More AutomationEdge pros
"The initial setup was fairly straightforward."
 

Cons

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."
"AutomationEdge's primary issue is its price point, especially compared to other products."
"They could provide more technologies for IT and security to enhance machine learning capabilities."
"The installation process could improve. It was difficult to complete."
"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."
"It's not an intuitive tool."
"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."
"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."
More AutomationEdge cons
"They need to create a workflow system."
 

Pricing and Cost Advice

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."
"The product is available at the lowest price."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."
"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."
"I give the price of the solution a nine out of ten."
"It is expensive but its value can justify the cost."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Manufacturing Company
10%
Energy/Utilities Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AutomationEdge?
It helps us with cost optimization and easy implementation.
See all answers
What is your experience regarding pricing and costs for AutomationEdge?
I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.
See all answers
What needs improvement with AutomationEdge?
AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that offer similar solutions as part of broader agreements. Competing against such b...
See all answers
Ask a question
Earn 20 points
 

Comparisons

UiPath vs AutomationEdge Logo
UiPath vs AutomationEdge
Compared 37% of the time
Automation Anywhere vs AutomationEdge Logo
Automation Anywhere vs AutomationEdge
Compared 32% of the time
Microsoft Power Automate vs AutomationEdge Logo
Microsoft Power Automate vs AutomationEdge
Compared 31% of the time
More AutomationEdge Competitors
Nintex RPA vs Jacada Intelligent Agent Engagement Logo
Nintex RPA vs Jacada Intelligent Agent Engagement
Compared 100% of the time
More Jacada Intelligent Agent Engagement Competitors
 

Product Reports

Buyer's Guide
AutomationEdge
December 2024
AutomationEdge reportDownload AutomationEdge product report
Buyer's Guide
Robotic Process Automation (RPA)
November 2024
Jacada Intelligent Agent Engagement reportDownload Jacada Intelligent Agent Engagement product report
 

Learn More

AutomationEdge
Jacada
 

Overview

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

 

Sample Customers

Smart Dubai Government (SDG)
Humana, Turk Telekom, Leumi Card
Buyer's Guide
Robotic Process Automation (RPA)
November 2024
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.