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Automic Automation vs Fortra's JAMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 25, 2024
 

Categories and Ranking

Automic Automation
Ranking in Workload Automation
4th
Average Rating
8.4
Number of Reviews
92
Ranking in other categories
No ranking in other categories
Fortra's JAMS
Ranking in Workload Automation
5th
Average Rating
9.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2024, in the Workload Automation category, the mindshare of Automic Automation is 6.6%, up from 6.3% compared to the previous year. The mindshare of Fortra's JAMS is 1.4%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

KF
Aug 22, 2024
Comprehensive, integrates well, and provides a single point of view
The biggest benefit is that we have one point of view on the processes. We can build dependencies, and we can have access to different platforms. We can integrate different platforms. This is the biggest benefit of Automic Automation. Our systems are very big. At times, we have more than 11 million jobs per day or executions per day, and we have struggled with this amount in the past, but Broadcom has improved the application so that we can avoid such struggles. We have a big environment. When new functionality is implemented in the system, very often, we are the first ones to struggle with something, and then Broadcom has to improve it. Normally, it is a very stable product for us. We have some very big workflows, which include more than a thousand objects, so it can be very hard for us to have a good overview of it all. That is why we build our processes in small steps. This way, it is much easier to handle them as one very big workflow. This is our experience, and we try to go in this direction. We have the agent, or we can use the REST API. It is easy to implement in the end. The big challenge is that if you have many components in your systems, you have to update the components from time to time, and this, of course, is a big effort. Automic Automation has saved time and helped free up staff for other projects or tasks. We automate many things with Automic Automation. If we had to do these things every day manually, we would lose a lot of time. It helps us save time for other projects. Automic Automation has helped us reduce our operational costs. I am from the admin team, and we have to roll out the new version of our agent. We have more than 30,000 agents in our system. To update each agent manually, we would have to log onto the server, move the binaries to the target system, stop the agent, and start the agent. It would take a very long time to do this manually for 30,000 agents. With Automic Automation, we have the possibility to just say that we want to update this agent. The binaries will be moved to the platform, and the agent will be stopped and started automatically. We do not have to log in to the servers. It will be done in the background. Therefore, it is a big help for us in saving time.
PS
Jun 21, 2024
Significantly reduces troubleshooting time for stalled jobs
The agents are essential because they are the core of the job scheduler process. The scheduler server only schedules the time to run the job, but the agents are the ones that execute it. We only connect to Windows systems, but it can connect to Linux systems and SQL databases. The agents have many features, including remote execution. There is so much possibility with the agents. Running tasks help our users focus on their business processes more. Before I started using JAMS, I wasn't monitoring the server side, and I had no idea that so many file transfers go on. It's not just file transfers. So many services are running, and they need to be scheduled. There is no way a human can execute scripts, file transfers, or any process on time if we don't have a scheduler. So, the scheduler is like the company's backbone, taking care of all the processes and file transfers that need to run per the scheduled time and date. The agents help us bridge the gap between structured batch automation and processes that occur on desktops and web browsers. I'm using it not for desktops as it is generally used; it is all about server-to-server. So, the files are created on some server and must be transferred to another server. And outside of our network using SFTP, both in and out. So, again, it's possible to execute any job locally or remotely. It can be a script. So, sitting locally or remotely, we can schedule it to run on demand, assuming it is trigger-based, like when it sees a file, it transfers by itself. Or if I email on demand, I want to run a specific job, I can email it, and then it executes that job. Or it can be time-based, like running this job every Monday at ten a.m. There are so many excellent options. JAMS handles exceptions easily, and most configurations are straightforward. Over the past three to four years of using the tool to meet company requirements, I've always been able to find answers to my questions. I typically find a solution within the tool if I encounter an issue. The support team is also excellent; they provide clear and helpful responses, often including screenshots to guide me through the process. It significantly reduces troubleshooting time for stalled jobs, benefiting teams like SAP and payroll that frequently transfer files internally or externally. For instance, payroll's bi-weekly file transfers to and from banks would previously consume hours when handled manually via email or other methods. Now, JAMS automates this process by retrieving files from the payroll application and delivering them to external banks. Similarly, incoming bank files are automatically fetched from their servers at specified times, eliminating manual intervention. JAMS streamlines file transfers, saving countless hours for teams like SAP and payroll. Traditionally, tasks like sending bi-weekly payroll files to banks involved manual methods like email, consuming significant IT staff time. JAMS automates these transfers, freeing up staff and eliminating manual processes like email, ServiceNow copying, or using Box.net. JAMS recognizes a file and automatically sends or receives it whenever a file is created, saving countless hours for various departments daily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They just talked about adding support for hundreds of thousands of agents, and I know it goes up to about a thousand clients per engine, so you can do a lot with that. It's a very scalable solution."
"All the components that it can use to design work flow; process automation."
"It works. It does not fail. If something fails, it is not Automic."
"We use it in every aspect of our IT operations, and the scalability is very good."
"It saves a lot of time and mistakes, because we used to do a lot of manual work. Since we added automation a little bit over a year now, it has enhanced our daily work."
"It is an easy product to use, and we use it for end-to-end process automation."
"It integrates well with the CICD pipeline."
"Our company uses it to connect different systems."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
 

Cons

"The search is sometimes a little bit slow."
"Automic Workload Automation could improve the SaaS deployment."
"When there's an error or a problem, the automation part of it could be easily programmed to escalate it up to the developers or whoever is going to work on it. We had to home-grow that within the product because third-party products are so expensive."
"During installation, some database elective issues popped up. These took some time to fix, but after some back and forth communication, these issues were resolved."
"The stability is not as good as it was in former years. Stability has gone down from version to version."
"For the user interface of version 12.1, I cannot find a lot of utilities and objects from previous versions, making me change my habits. This is not good."
"I hope in the next release that they will solve all the bugs which they have found in development."
"The user interface has room for improvement."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
 

Pricing and Cost Advice

"They have changed the pricing on their licensing, and it's cheaper than before."
"This is a support system for us, not our core business, so we purchased this product inexpensively."
"Pricing is competitive compared to other major vendors."
"The pricing is based on the number of servers and agents."
"The cost of arrays is high. If you want to buy an array for an application, and see value from it, you need about half a million dollars. That is too expensive."
"Its price is way up there with BMC. It is a little bit on the expensive side."
"Our company had paid around 5,000 to 6,000 USD per license for a month."
"We cannot use all the functions because they are too expensive."
"The pricing is reasonable."
"It's expensive, to be honest, but it does the job."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
"For what it does, the product is priced very well."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
16%
Computer Software Company
11%
Insurance Company
7%
Financial Services Firm
19%
Computer Software Company
12%
Healthcare Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What needs improvement with Automic Workload Automation?
The support has declined somewhat over the years due to various takeovers. It's not as personal as it used to be.
What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple.
What needs improvement with JAMS?
JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for on...
 

Also Known As

Automic Dollar Universe
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Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Find out what your peers are saying about Automic Automation vs. Fortra's JAMS and other solutions. Updated: July 2024.
800,688 professionals have used our research since 2012.