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Avast Business Hub vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.1
Avast Business Hub boosts security, cuts IT costs, reduces downtime, enhances data protection, and offers a user-friendly interface.
Sentiment score
7.5
Cisco Umbrella improves security, reduces costs, and enhances productivity, offering quick ROI and increased efficiency with threat prevention.
 

Customer Service

Sentiment score
6.4
Most users find Avast Business Hub stable and effective; those who contacted support report it as good and responsive.
Sentiment score
8.0
Cisco Umbrella is praised for efficient support and extensive resources, with minor delays in email and purchasing processes.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Sometimes, it takes a while to get a response, and the team can be very rigid.
 

Scalability Issues

Sentiment score
7.4
Avast Business Hub is praised for its scalability, suiting both individuals and organizations, and supports varying user counts effectively.
Sentiment score
8.1
Cisco Umbrella offers scalable, cloud-based infrastructure, enabling easy deployment and management across diverse organizational sizes globally.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
 

Stability Issues

Sentiment score
8.1
Users praise Avast Business Hub's stability, reliability, and performance, with efficient support for the rare issues encountered.
Sentiment score
8.3
Cisco Umbrella is praised for its excellent stability, high uptime, and reliability despite rare minor connectivity issues.
I have not experienced any major stability issues with Cisco Umbrella.
I will give stability a score of seven, as there are some glitches from time to time.
 

Room For Improvement

Avast Business Hub needs a comprehensive view, AI threat detection, better protection, faster updates, cheaper pricing, and improved manageability.
Cisco Umbrella needs improved integration, user experience, reporting, and regional data centers for better security and network performance.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
 

Setup Cost

Avast Business Hub provides various licensing options, with annual costs as low as $1 per PC through volume discounts.
Cisco Umbrella pricing is fair yet expensive, with flexible plans, negotiable discounts, and complex scalability for large enterprises.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
 

Valuable Features

Avast Business Hub offers easy deployment, effective self-monitoring, strong performance, antivirus, PC cleaning, VPN, and zero-day threat protection.
Cisco Umbrella offers DNS-based protection, web filtering, and integration, enhancing security and productivity for hybrid work environments.
The most valuable feature of Cisco Umbrella is its DNS security.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
If a machine is attempting to access compromised sites, it can pinpoint the machine to prevent it, thus narrowing down the attack surface.
 

Categories and Ranking

Avast Business Hub
Ranking in Internet Security
11th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Endpoint Protection Platform (EPP) (50th), Remote Monitoring and Management (RMM) (16th), Ransomware Protection (12th)
Cisco Umbrella
Ranking in Internet Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
 

Mindshare comparison

As of April 2025, in the Internet Security category, the mindshare of Avast Business Hub is 0.6%, up from 0.2% compared to the previous year. The mindshare of Cisco Umbrella is 37.2%, up from 37.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security
 

Featured Reviews

Crewmem67 - PeerSpot reviewer
Has a free version, is secure and reliable
I'm a consultant. I recommend free Avast, then ESET. If they want to be more secure, you can go to ESET, the bigger license. If you want to have a cheap license, Avast is good. I'd rate the solution eight out of ten. I do prefer ESET, however. Yet I would recommend either product as they are both pretty good.
Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
8%
Healthcare Company
6%
Educational Organization
26%
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Avast Business Endpoint Protection?
The product is affordable. It is becoming more complex, with more elements required in the solution.
What needs improvement with Avast Business Endpoint Protection?
Segmentation and centralized manageability could be improved for large organizations.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

No data available
OpenDNS
 

Overview

 

Sample Customers

Benassi & Benassi, P. C.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Avast Business Hub vs. Cisco Umbrella and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.