Avast Business Hub and Microsoft Defender for Endpoint are two competitive security solutions. Users are generally happier with the flexible pricing and support of Avast Business Hub, but Microsoft Defender for Endpoint stands out due to its advanced features, making it worth the higher price for many users.
Features: Avast Business Hub is appreciated for its comprehensive central management capabilities. It also offers flexible pricing and responsive customer support. However, some users highlight gaps in its advanced threat detection. Microsoft Defender for Endpoint receives high marks for its robust threat analysis, automated investigation features, and extensive support resources.
Room for Improvement: Avast Business Hub users frequently mention the need for a more intuitive setup process, faster performance, and improved advanced threat detection. In contrast, Microsoft Defender for Endpoint users point to occasional issues with integration, high resource consumption, and the need for better integration capabilities.
Ease of Deployment and Customer Service: Avast Business Hub is praised for its relatively straightforward deployment process and responsive customer support. Microsoft Defender for Endpoint, while requiring a more complex setup, benefits from extensive documentation and support resources.
Pricing and ROI: Avast Business Hub offers competitive pricing and generally shows a good ROI due to its flexible subscription options and efficient management. Microsoft Defender for Endpoint, while initially more expensive, justifies its cost through high user satisfaction with security features and long-term value.
The return on investment is primarily in time savings and better observability of what's happening.
I rate Microsoft support 10 out of 10.
Due to our size, we don't have access to direct technical support, but the knowledge base, Microsoft Learn, and the articles available are really good.
The level-one support seems disconnected from subject matter experts.
We managed to scale it out in a short amount of time, with two months of planning and three months of implementation on 10,000 computers.
Defender's scalability is phenomenal, and it's going to be one of the keys to resolving issues for the SOC.
It's pretty easy to scale with Microsoft, as they make it easy if you look into the documentation.
I rate Defender 10 out of 10 for stability.
Defender for Endpoint is extremely stable.
I haven't seen any outages with Microsoft.
Repeated interactions are necessary due to Level One's lack of tools and knowledge, hindering efficient problem-solving and negatively impacting our experience with Microsoft support.
We have multiple endpoints, and we want to look for signals across tenants.
An additional feature that could be included in the next release is free Copilot.
Given our extensive Microsoft licensing, transitioning to Defender for Endpoint did not affect licensing costs.
The pricing, setup, and licensing were very easy and simple.
Defender for Endpoint's coverage across different platforms in our environment is pretty good. We have devices running Linux, Mac OS, Windows, iOS, and Android. It covers all of them.
Attack surface reduction and limiting attack surface vectors are valuable features.
The notification and reporting features are most valuable because we are part of a compliance project, and maintaining SOC 2 compliance is critical.
Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.
Microsoft Defender for Endpoint is a comprehensive security solution that provides advanced threat protection for organizations. It offers real-time protection against various types of cyber threats, including malware, viruses, ransomware, and phishing attacks.
With its powerful machine-learning capabilities, it can detect and block sophisticated attacks before they can cause any harm. The solution also includes endpoint detection and response (EDR) capabilities, allowing organizations to quickly investigate and respond to security incidents. It provides detailed insights into the attack timeline, enabling security teams to understand the scope and impact of an incident.
Microsoft Defender for Endpoint also offers proactive threat hunting, allowing organizations to proactively search for and identify potential threats within their network. It integrates seamlessly with other Microsoft security solutions, such as Microsoft Defender XDR, to provide a unified and holistic security approach. With its centralized management console, organizations can easily deploy, configure, and monitor the security solution across their entire network.
Microsoft Defender for Endpoint is a robust and scalable security solution that helps organizations protect their endpoints and data from evolving cyber threats.
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